Greenwood Memorial Park and Mortuary

I cannot express enough gratitude for the compassionate and professional service Anna provided during such a difficult time. From the very beginning, she guided us with patience, warmth, and genuine care. Every detail was handled thoughtfully, and she went above and beyond to make sure our family felt supported and comforted. Anna’s attention to detail, her calming presence, and her ability to anticipate our needs made the entire process so much easier. She honored our loved one’s memory with dignity and grace, and created a beautiful service that we will always cherish. It is rare to meet someone who combines professionalism with such heartfelt compassion. Anna truly turned a painful moment into a meaningful celebration of life. I highly recommend her services to anyone in need of support during a loss.

Words can not express our gratitude...we greatly appreciated the friendly interaction & knowledgeable service that Ruby T. provided. The personal connection, patience & detailed explanation with which she explained everything made this veteran feel confident in why I made the decision to secure services through Greenwood, so many years ago. Thank you Ruby for reminding me & my family of the valuable benefits of my contract. -Tommie C.

Its a very nice cementary well kept. But my review is solely based on how they handle the burials. While the family is still present, they start dumping the dirt and flattening the ground. It is pretty traumatic. I have been to other cementaries in San Diego, Orange County and Los Angeles where they tell the family what time they need to finish and leave. Then they do their job but while the family is there witnessing it all. Im writing this in hope they consider changing this policy. My grandma passed a few years ago but I have witnessed this done and have had to leave. Im traumatized by this and since experiencing this, I then I decided to be cremated instead.

I want to share how grateful I am for the outstanding service I received from Martha Castillo during our pre-arrangement process at Greenwood Cemetery. She was incredibly helpful, professional, and most of all, honest. Martha took the time to explain everything clearly and patiently, making sure we understood all of our options. She answered all my questions without pressure, and we truly felt that she had my best interest at heart. It gave me great peace of mind to know that we were in such caring and knowledgeable hands. Thank you, Martha, for making this important decision so much easier for me.

I had the pleasure of working with Andre at Greenwood, and he has been incredibly helpful throughout the process. He is professional, attentive, and genuinely cares about assisting families in the best way possible. Andre made everything clear and easy to understand, and his follow-up and communication have been excellent. I truly appreciate his support and would highly recommend him to anyone seeking guidance at Greenwood.

The team at greenwood is unremarkable. Their knowledge and professionalism is only matched by their ability to bring peace of mind. I personally went in a nervous wreck and Andre calmed me down and walked me through the entire process. He explained all the options with the upmost respect to my loved one. Pre-planning is key and you’ll be thankful you did.

I have had a horrible experience involving multiple employees at Greenwood in the months following my father’s passing. They originally estimated that it would take 3-4 months for the engraving of the niche to be completed. After working with 3 different account managers for months, they finally told me it would be done on Aug 8. Now they are saying it will not be completed until October, a whole 2 months after they said it would be done. This is all because for 4.5 months no one at Greenwood bothered to submit the photo I had provided for the cameo to be manufactured, and even today are saying that they don’t have it! I already sent it to 3 different people for a total of 4 times, and they’re still asking me to send it again. They have zero internal communication and no one is willing to take responsibility for the situation. I have been calling for the past week with no real response. They say that they’ll call you back but won’t. Don’t choose Greenwood unless you are willing to wait indefinitely for your loved one to have a marked grave.

Email I sent to Jessica V. At greenwood: Hi Jessica, On behalf of our family, we wanted to extend our deepest gratitude for your exceptional service and support during this whole process. Your professionalism, compassion and attention to detail were deeply appreciated during this difficult time. We are very thankful for the staff's dedication to providing a respectful and meaningful service. Our family will always remember the staff's kindness. Thank you for everything.