Greywalls Hotel

Dined here again after a stay last year. Food and service were perfect. We both went for the Venison, couldn't have been cooked any better. We always love having a cocktail and canapes in the library. Cannot remember our server name but she looked after us so well. Look forward to coming back soon.

We spent one night here on our trip to Scotland to celebrate our anniversary, and we were so looking forward to it, but were very uncomfortable and disappointed in our stay. From the moment we arrived, the staff was very awkward and environment just felt lacking. The outside of the property was beautiful and the inside felt historic, but it just doesn’t match the photos or reviews. Without the garden outside, this hotel would be out of luck. We were so excited for our dinner, but we were made to feel super uncomfortable when we only ordered one starter and one dessert. There were no prices on the menu, and frankly, no one should be made to feel uncomfortable about what they’re ordering for dinner. We spent plenty of money here, but the staff was visibly annoyed by us not each ordering a three course meal. There was one female staff who was very friendly, but the other three we encountered were very awkward and we couldn’t wait to get out of there and go to our room. At breakfast, my husband was asking about a certain ingredient in the omelet, and the server just said he’d take it out and didn’t give my husband a chance to respond before storming away. We left the hotel feeling very strange and disappointed because we wanted a very special anniversary, but this hotel is not what we’d hoped it would be for the price. All of the negative reviews are unfortunately true. I wouldn’t recommend staying here unless staff is changed and the building is updated.

It’s such a lovely place to stay. We only wanted to stay for two nights and ended up staying an extra night because it was so lovely. The beds were very comfortable, the views over golf course from our rooms were incredible, the food was scrumptious and the library gave this place a wonderfully social atmosphere. We loved sitting in the library in front of the fireplace listening to the piano player or reading the papers, or playing a game. I must make a special note that they were incredible accommodating with my various allergies like gluten and lactose allergy. The food didn’t only look but also tasted amazing. Apart from playing golf, there are so many lovely hikes and walks along the beach you can do and Edinburgh isn’t far either.

Last stayed in December and it was lovely to return this time to see the garden in full bloom. Staff were attentive and food was delicious as always.|Special thanks to Javier again, our Greywalls friend for many a year now, always welcoming and looks after us so well. |We will be back soon!

We've always enjoyed a Sunday lunch at Greywalls but on Sunday 23rd June we had such a new experience of the place. There was a significant change in the staff and experience of the staff. A real lack of the usual finesse and charm. There were servers dressed in suits instead of smart service attire, a real change in atmosphere and service. Although all polite and trying to do the right thing, the welcome, table service and plate service seemed clumsy and unpolished. We were asked by three different members of staff for our drinks order which had been taken by the first member of staff already. There was water spilt on the table by the server when issuing water, but we had to ask to have something to mop it up with so the water did not spill onto the guest each time they drank from the wet glass. There was the poor quality "food auction" by the server when the food arrived to the table of the four of us in the otherwise empty dining room. "Who's having this, who's having that." Not what we ever had before at Greywalls.||We would have welcomed a pre-lunch drink but on arrival we were whisked into the dining room. There was no offer of bread or other things that would've added to our lunch and also added to the income for Greywalls. There were also language barriers and misunderstandings when placing the orders. In short, it was a team of servers who really need some training and help with how to interact, manage and create an experience for customers. A complete lack of any finesse. ||We had coffee outside in the garden afterwards, beautiful gardens, lovely setting as ever but again, things were missed by the polite girl who served us. There wasn't enough milk, no biscuit or shortbread and again, a lack of training, ability to notice things that need attention and finesse. ||I had a main portion of mussels for my lunch, very fresh and pleasant but nothing special at all, could've and would've been much tastier with a sauce of something you'd want to dip your bread in! Sunday Roast was pretty average too and really lacked in flavour or anything memorable. ||I wonder if there are staffing issues as we saw no management anywhere. |We met friends who were attending for after-noon tea, they expressed the same experience and that they felt the service was simply not there and it all lacked the usual charm and elegance it once had. Hopefully just a bad day or have things changed so significantly? Maybe worth one more try and then sadly, not worth the drive.

We were lucky enough to secure a table booking for Mother’s Day lunch. |Having never visited Greywalls before we left feeling we had discovered a very special place. |We were delighted with our welcome and settled at our table immediately. Drinks were served promptly and attention to service was noted.|The menu offered varied options for all and the chicken, leek and pancetta pie was wonderful. We managed to squeeze in pudding and the peanut brownie with banana ice cream was delicious.|Service was impeccable and just right.|The table gift of local gin and chocolates and macarons was a perfect touch, and much appreciated by our mother.|A harpist played throughout our lunch providing a relaxing ambiance.|Overall a very enjoyable experience - a welcome break from busy everyday life.|We will be back, thank you for a wonderful afternoon.

Booked the Dinner, B&B package on offer. Friendly welcome from the manager who also kindly carried our bags up to our room. Our room overlooked the delightful gardens albeit the weather did not show them off to their best. We enjoyed a cup of tea in the library beside the roaring fire. Dinner itself was an absolute joy! Being Valentines we were presented with a delicious champagne cocktail made up from Secret Garden Gin and Rose Champagne. We were then given some amuse bouche including smoked salmon and caviar and a little tartlet. My starter of crab was absolutely wonderful. The ingredients that went with the crab resulted in the freshest flavours that burst in the mouth. For main pork loin was served. This was the nicest pork I have ever tasted as it was moist and succulent and literally fell away when cut. Again the accompaniments worked perfectly with this dish. A pre-dessert was served which again could not be faulted. The main dessert itself of hot apple souffle with a caramel sauce and mango sorbet were enjoyed by us both despite thinking we could not possibly manage to eat anything else! This was not the end of the meal as coffee was offered along with some petit fours. I have to say that the entire meal was one of the best I have had in a long time and I cannot praise the chef highly enough. Overall this is a delightful hotel with lovely friendly staff and I would recommend it to anyone. I know many reports state the hotel is a bit "tired" but this is a fairly old manor style building that has its own special charm which for me is ideal.

Great one night stay after playing golf at Muirfield. Chose the caddie closest room which was sufficient for the short stay.|Post dinner refreshment in the bar was a good night cap!|Luggage and golf bag was conveniently stored and readily available at checkout. Breakfast was good with excellent service