Griller's Pride Glatt Kosher Meat, Poultry and Prepared Dishes

Truly the best at what they do! Customer service is great, product is always delicious, and they are always great about communication and delivery. They have such a wide selection of kosher meat and prepared goods and the butternut squash souffle is a staple at our shabbos table every week

Awful company and Peter is the rudest most impatient person. Should not working in customer service. I scheduled a meat delivery and because I didn’t answer my phone they didn’t deliver it. So disorganized. I’ve been getting grocery deliveries for 15 years. It’s delivered either with cold ice or it’s delivered and it’s my responsibility. Since I scheduled it. Never in my life have I had to answer the phone before a delivery. Now they charge me a $30 restocking fee. Never again will I order from them. Complete chaos.

I've had the chance to talk to Laura a couple of times and she's great! Customer service couldn't be better, and shipping is so fast. They have a wide selection with great prices, thank y'all so much!!!! Grateful to have such easy access to great kosher food.

We have been doing business with Griller's Pride for years and have been very pleased. The meat is always of great quality and very fresh. They deliver to my town about every 4-5 weeks and they are very reliable with their deliveries. Their customer service is also top notch. They are very friendly and easy to deal with and are eager to please their customers. I would not hesitate to recommend them to anyone.

After many years trying to get good kosher meat in Atlanta, we eagerly signed up when Griller's Pride started up a number of years ago. We have never been disappointed in the quality of their offerings. The meat is top quality, and the recently added no-hormone chicken is very flavorful (and much cleaner than other chickens!). And I love working with them -- they are always willing to cut meats the way you need them!

I recommend Griller's Pride Meat Market most highly! This wonderful, fairly-priced business meets our family's kosher meat needs perfectly - and we live in Interior Alaska! Every meat product that we have purchased has been delicious, arrived very quickly, and is packaged perfectly for travelling so far. The cost of shipping is surprisingly not that expensive. It seems to our family that those who own and operate Griller's Pride truly care to make sure that those who eat a kosher diet anywhere in the U.S. are able to get quality, kosher meat. They go the extra mile, literally, to make this wonderful food available to those who seek it. Thank you so much to everyone at Griller's Pride!

I order from Griller's Pride quite often. I appreciate being able to get cuts of meat that are not available otherwise in my small southern city.I also appreciate the Passover grocery list as it is easy to order items we have never seen here. I regard Griller's Pride as my kosher butcher. The service is outstanding. The few times my order was incorrect, I called and it was fixed or credited as appropriate. The truck comes on schedule to drop off our order and if it will be early or late, we are called beforehand. One time not enough customers ordered for a truck to be used and instead our order was sent out overnight and was received totally frozen without any problem. May I suggest the skirt steak, or the petite fillet, or the hangar steak. All delicious.

I have been ordering from Griller's Pride since they began delivering to Jacksonville. They provide such an important service! Ordering is easy - just go online. The prices are reasonable and the quality is excellent. With monthly delivery available it is easy to plan. Everyone the works at Griller's Pride has always been very helpful. Griller's Pride makes keeping kosher in Jacksonville so much easier!

!!!!What a horrible and disgusting service. Horrible customer service and they give your food away to other clients!!! I placed two orders over a week ago. I get an email late last week saying that my order is going to be ready for pick up on a date but fails to provide the date. I called yesterday at 11:52 am to confirm when I can pick up. The lady on the phone said my order was in fact ready for today but because of very bizarre business hours (7-2) I asked if I can pick up on Wednesday morning instead. She said yes no problem. Today I get a phone call (1:20pm) and I called back a few minutes later (1:23pm) as I was in between patients. The lady on the phone, KAYLA, told me that my order was incomplete and had out of stock items. I whispered back, as I was in the clinic, saying I'm confused why my order was complete yesterday but not today. I followed up by saying as a customer it is concerning to me that it seems like my food is being given to other priority clients. KAYLA responded "I do not know" and I said well that's not reassuring to hear as a client. Typically, if a client is skeptical of this grave practice, they would be reassured that the ethics and values of this company does not practice this. However, it was not denied. KAYLA seemed frazzled and said I just got your paper and I said I can't be on the phone anymore please email me with update. I asked if I can still show up tomorrow for pickup and she said yes. I specifically said thank you and have a good day. Six minutes later I get a missed call with a disgustingly toned voicemail (attached below) saying "... let me just say this I do not appreciate you being rude or insulting Any one of my stuff that will not work with us...". I also receive an email regarding the out of stock items. I respond to the email as I was in clinic saying the situation and how I simply had a question and concern that my items were being given to other priority clients. I explained how I was not being rude or never ever insulted someone. I couldn't even raise my voice as I was whispering. I never even complained about the actual items being out of stock. I am appalled that I even received such voicemail. Then, instead of apologizing or offering any type of customer support, PETER was implying that he was able to hear my conversation. Which great!! Because I truly am confused since I was not rude nor insulting anyone. Additionally, how is peter able to hear my conversation if I was whispering? He also apologizes "if that is the case" that someone said my order was ready for pickup today. Why if that is the case? Why are you questioning the client??? Regardless, the concerning part is that he doesn't even apologize to me for leaving such email AND DOESNT EVEN DENY OR ADDRESS MY CONCERN OF THEM GIVING AWAY MY FOOD TO OTHER CLIENTS!! I am still waiting for an apology and for a clarification on this. But I guess no answer is an answers and confirmation that they do. I then respond to their email confirming the substitution and that I will be there tomorrow morning as planned and as per the confirmation via phone today. Then I get a response saying not to come pickup tomorrow until confirmed??? They're truly a mess and don't know what they're saying on the phone and what they're emailing either. Side note, their website advertises that they deliver to my zip code. When asked over the phone and in person, they say no?? They have disgusting customer service and to be honest it's sooooo sketchy and weird place. It's a warehouse you have to go pick up at in the middle of no where. No thank you!! Taking my business elsewhere!! Peter- per your email, if you really appreciated my business is this how you respond or treat a customer? Especially a new one?? Attached below are the proof of the emails and voicemails. Shame that a Jewish facility practices this way.

Absolutely amazing food. I have not been able to find any better options for these wonderful meats they create and distribute. On top of that, it seems to me that the staff works pretty much day and night to take care of their customers. This is what REAL service is. Thank you!

I can't say enough good things about Peter Swerdlow and his merry band of ninjas at Griller's Pride. I placed my first order with them over 10 years ago and have never experienced any disappointments with any of their products. They carry a wide range of kosher meats as well as prepared and pre-marinated dishes that you can heat and serve. On today's order, I received a mix of items including rib eye steaks, burger patties, and brisket. And I'm chopping at the bit to get these on my dinner plate. For those outside the Atlanta orbit, Griller's Pride sends a delivery out to several southern cities on a published schedule. They ship everything in coolers and generally stage themselves at a local Jewish institution at the respective delivery time. Griller's Pride is a blessing and I'm happy to do business with them.

The Griller's Pride website is so impressive and has so many attractive and scrumptious choices, everything looks so delicious! There is something for everyone to enjoy! I want to give a sterling review about this lovely business, and especially about Peter. Along with my fellow Yelper's reviews, I also can't say enough good things about Peter Swerdlow. I am so thankful for his kindness and help, his courteous and accommodating service and willingness to work with me. Although I have not yet placed an order, I am so grateful for his help to me over the phone and I know that any future order that I will place will be the utmost of outstanding quality! I highly recommend!

Outstanding kosher meat, with a fabulous selection, including bison! They ship right to my house and also do deliveries to our small Southern community. The quality of their chicken is far above what I can get in the local grocery, and the selection of beef gives shoppers options that include grass-fed and conventional.

Quality options and superior customer service. I needed a fast/ specialty order while in town and they were so attentive and accommodating. Highly recommend!

Excellent food and even better customer service! They will go out of their way to help with questions, ordering and delivery.

Fabulous kosher meat sold by fabulous people. Courteous delivery and excellent service. Plus, this is a very progressive market for kosher meat which sells both organic and pasture-raised beef. A real gem in the Atlanta market.

Griller's Pride is Jacksonville's MVP when it comes to keeping Kosher. The effort they take to drive to Jax, and others surrounding cities, to personally deliver meat orders is a tremendous service - a real Mitzvah. They also provide a great selection and reasonable prices. Griller's Pride allows our family, and many others, to celebrate Shabbat and holidays, and a weekday here and there as well, with wonderful Kosher meat on the table. They are the reason my kids love brisket! And if we miss the delivery deadline, they have shipped to us as well. It shows that you do not have to be in immediate driving distance to have a neighborhood Kosher meat store. Keep up the great work.