Grotta Giusti Thermal Spa Resort Tuscany, Autograph Collection

The greatest hotel experience I’ve probably ever had. Every single person at this hotel goes absolutely above and beyond to make sure you have the best possible experience. Perfect for ADULTS AND COUPLES!!!!! Truly peaceful, luxurious, and fun hotel. The hotel itself is amazing and has great facilities, the grotto CANNOT be missed. But it’s really the staff that makes the experience unforgettable. Marco, Luigi, I could go on and on! Thank you for everything!

Incredible experience! We were greeted with welcoming smiles, warm towels and Prosecco. Our room was a spectacular upgrade and so beautiful. The entire property was charming and relaxing. The staff exceeded 5 star service and they did it with a smile. I can’t wait to go back

We had a wonderful time at the spa. We got a day package with the meditarium circuit, the outdoor pool, and the grotto and we also booked 2 swedish massages. The meditarium circuit was fine. It was nice to spend some time in the saunas and swapping between hot and cold but nothing too special. The massages were great. Not quite as much pressure as american massages but very relaxing and nice. The cave was cool. It was fun to walk around and then sit for a while in the heat. A fun experience that is very unique, which really is the point of traveling yes? Our favorite part was the pool! It was pretty and warm and not too crowded. Very peaceful way to spend an afternoon. We also ate at the cafe, which was deillicious and enjoyed sitting by the pool with our food.

The staff were super friendly and the pool area was great for relaxing, but the massage I came for just didn’t quite hit the mark. For €160 I was hoping for something a bit more intuitive and dynamic, but it felt repetitive and light on pressure. Very routine and not exceptional, which isn’t what I was expecting at that price point. I really wanted to love this place, but if you’re mainly coming for a massage, you might find better options nearby.

Actually it’s more of a solid 3.5/5|Nice location, the hotel building looks fresh, clean and almost luxurious. However, first of all, avoid rooms 225 and the ones nearby. Instead of a peaceful garden, or just backyard, you’ll get a view on the outdoor laundry storage, with staff talking, smoking, making phone calls and rattling noises all throughout the day - forget a peaceful daytime nap. |At night, it’s quiet (probably, until about 7 am), however, the walls are so paper thin that if you have the bad luck of your neighbors talking or watching tv, you’ll hear every word and won’t be able to sleep - I didn’t. |So despite the lovely setting, it wasn’t a relaxing experience. ||The thermal pools were probably good 15 years ago. Now, the facilities are very run down and dirty. The pool area has an unhygienic vibe. The staff is extra friendly and wonderful though! They’re the only reason the review didn’t get 3 stars ||Also, the restaurant food was surprisingly good.

The accommodations were lovely and had muted colors in the room with marble bathroom. I didn’t get a suite or anything and it was perfect for just myself. The grounds are beautiful as were all the spa areas. I opted for the grotta, and it was a great experience! I highly recommend. Nezzerano was manning the top and gave me a detailed explanation of it all and a nice history as well! You could tell he was really proud of his job! The restaurant was top notch and the dishes wonderful and elegant for dinner. The bar was great for Appertivo and the bartender remembered my order! You can also get some American style food there too, but before the traditional dinner time as all the cafes close for proper dinner leaving only the restaurant to chose from. The thermal pools were a lot of fun and there’s plenty of room to lay out and enjoy the sun, even in October! The cafe was great by the pool too with many options. The girl working there was all by herself and she busted it trying to get everything done! Bussing tables, taking orders, making coffees, taking food out. I was so impressed by her!! I would definitely come back again and try the mud/massage experience next time as well. I’m sad to go!

I had an amazing stay at this hotel. There were so many areas to use the thermal pools and steam rooms. I was lucky enough to be the only one in the caves for about 40 min and it was a great experience. The staff was all very attentive and helpful. I loved the room, I had a Jr Suite and it was very spacious and the bedding was soft and comfortable. I had such a relaxing stay at this hotel

I agree with other reviews that this is simply NOT a 5-star hotel. The owners aspire to that level, but it simply doesn't work. The driveway and lobby are impressive, but that's where the positives end. If you've booked a standard room (which still costs €200-400 per night or more, depending on the season!), it's a real shock to enter the room, which is not much bigger than a room at a "Moxy"! Upon arrival, there was a strong, unpleasant odor coming from the bathroom, which improved after some use – apparently, there's a problem with the drains. The spa area is like a labyrinth, with one section belonging to the hotel and another part open to the public. The hotel section offers a somewhat acceptable standard, but I still wouldn't consider it 5-star quality. The public area consists of some rather bizarre spaces, such as an inhalation room and a mud bath room, where it looks as if time has stood still since the 1970s! Both areas close at 7 p.m. sharp, so you can't go to the sauna in the evening. To visit the grotto, which gives the hotel its name, you have to pay an extra 50 euros per visit, per person – and that on top of the already steep room rate! Absolutely insane and disappointing! We decided against it. The selection at breakfast buffet is also far too limited for a 5-star hotel. If you stay for several days, you inevitably end up eating the same thing every day; there's no variety whatsoever. For example, there are only two types of juice: orange juice and pineapple juice. That's it! Here, too, comparisons with other (cheaper) Marriott brands are inevitable. One morning, we waited almost 30 minutes for our coffee because the staff had forgotten it. Furthermore, during our stay, dirty tables were cleared very slowly. My theory is the following: "Autograph Collection" hotels aren't directly owned by Marriott, but rather by private operators who simply join the Bonvoy program. I think someone planned to build a luxury hotel in conjunction with the "Grotta Giusti" and completely overreached themselves. To cover the high costs of the old building and the large spa, they have to charge these absurdly high prices. Unfortunately, as a guest, you can't help but feel completely ripped off. At least the staff is very friendly, but that alone doesn't cut it. I'm giving it a fair 3 stars and won't be coming back.

Thermal spa is really like a lukewarm bath, not really warm enough to soak on a cold winter day as you never warm up. The entire time I was trying to hover over a hot water outlet to warm up and never did. The steam rooms have very limited capacity and there was a line to get in so not a great option either. The grotto itself is pretty cool and at the back more like a steam room. Food in the cafe is good, if overpriced, but about what you'd expect from a tourist destination. I'd only recommend this in the warmer months of spring and fall. Winter is too cold and the baths aren't warm enough to be comfortable, and in the summer would be too hot and humid to be enjoyable.

Beautiful hotel spa and restaurant We have traveled from Tuscany Pisa sienna now here Tolls grab the ticket pay 1-2 euro when you get exit FYI This is located close to town coop is the closest store Shopping and site seeing can be done in the next town Monticantina Location gym is great lots of equipment Full bar and restaurant Good breakfast spread Steam room and sauna

LOVED OUR STAY. The property is beautiful. The staff is very helpful. The beds were beyond comfortable. We literally couldn't get out of them. The restaurant is also very, very good! The food was delicious and service impeccable. Its only an hour drive to Florence and about an hour to Chianti. Honestly, you need to make this a priority on your next trip to Italy because you will NOT be disappointed. Also omg the Olive Oil they grow and produce is WOWZA!

A very nice property. Room was very nice and had lots of room. The thermal pools were very relaxing and area was really clean. We loved the hotel bar and ate the restaurant one night.

The Antistress for Two Spa Package was worth every penny We didn't stay at the hotel, but this package is an all day event. We could arrive at 10 am and stay until 6 pm. We arrived around 4 pm, since we visited Pisa first. We got into the thermal pool, unfortunately started thundering and we had to leave. We went to the cafe next to the pool and had wine, while we waited for our scheduled time in the caves. The caves are a little small, but worth the experience. After this we were able to go back in the pool for about half an hour before our massage. I would definitely go back to this place again!

Went there in 2011...LOVE LOVE LOVE....Im a avid spa lover and this place is just wonderful. The hubs and I were originally headed to hang out in montecatini terme,but there was some festival going on and parking was madness..so we passed...went to my trusty tripadvisor and found this jewel..as you roll through rustic looking villages...you approach this bella villa...ahhh...the mineral pools are so stress extracting, the rooms are so so lovely as well as the food in the restaurant...tip...men have to wear a suit jacket...been buggin the hubs..i want to return back.