Ground Support Cafe

Ground Support Cafe has officially become my SoHo coffee stop. Inspired by Melbourne and tucked right into West Broadway, it has that relaxed, neighborhood living room feel where people actually linger, read, and talk, not just grab and go.  We ordered a flat white, a cappuccino, and the oats, and I would come back for all three. The espresso tastes like a true medium roast, smooth and balanced, with zero bitterness and lots of flavor. The flat white had silky microfoam and the most perfect swan poured on top, the kind of latte art that makes you smile before the first sip. The cappuccino was equally on point, airy foam, rich espresso, and still tasted great as it cooled. The oats were cozy and satisfying, just the right level of creamy and sweet, more “grown up breakfast” than sugary treat, and such a good pairing with coffee. Service was kind and efficient, even when the line was steady, and you can tell the baristas take pride in what they are pulling. Between the espresso, the art, and the calm buzz of SoHo outside the window, this is exactly the kind of cafe I look for when I travel.

The mocha tastes of melted dark chocolate. The staff is friendly and adds the final special touch of student ground high quality chocolate. The photo is after I took a drink of the irresistible mocha.I will be back!

OMG this is the best sandwich n SOHO. The best AVO toast I have EVER eaten- with a red pesto and nut topping. Turkey sandwich was also divine!

Nice coffee spot. Airy, fresh ambience. Benches indoors. Good coffee, great bites. This place is more tailored for grab and go. You can see that in the serving cups, fast service. Personally, serving containers do not matter to me if coffee is good. So, it is a minor point for me. But one can absolutely choose to stay in. Seats are great. I saw people working at many seats. I had cortado and a point cake slice. Both very good.

I work in the area and recently found myself temporarily locked out of my store during heavy snowfall and 30-degree weather. Before getting off the train, I had purchased a drink from Starbucks and was simply looking for a warm place to wait for about 20–30 minutes. An employee approached me and informed me that outside beverages are not permitted. I understand and respect that policy. However, I was disappointed by the lack of consideration when I explained that I work directly across the street and was only waiting briefly due to being locked out in severe weather conditions. As someone who has made several purchases here in the past because of my proximity to the café, I had hoped for a bit more understanding given the circumstances. I value businesses that support members of the local working community, and I believe situations like this present an opportunity to demonstrate flexibility and goodwill. I hope management will consider encouraging staff to exercise discretion when dealing with unique situations, especially during extreme weather conditions.

Attn Ground Support, Your response came across as defensive rather than empathetic. Instead of acknowledging the severe weather, lockout situation, and community relationship, it focused on correcting the narrative and defending staff. Mentioning that a manager visited the reviewer’s workplace felt confrontational, and subtle language questioning the reviewer’s credibility weakened the tone. Most importantly, there was no effort to repair the relationship or invite further conversation. While it protected policy, it missed an opportunity to show leadership and preserve community goodwill. Best, E.M.

Will definitely be back! Staff, food, everything was outstanding! 1000/10 🥳

I’m updating my original review because the owner’s response didn’t reflect what actually happened. The policy itself wasn’t the issue, it was the way it was enforced. We walked in with a small bag of food visibly in hand, ordered a latte, paid, and sat down. If outside food isn’t allowed, that’s totally fine, but that’s something that easily could have been mentioned before taking our order. Once we became paying customers, we expected the same basic courtesy every other café offers. We weren’t asking for exceptions, just basic hospitality. A quick, courteous reminder of the policy while still allowing paying customers to finish what they purchased would’ve gone a long way. That would have respected the rule and acknowledged the fact that we supported the business. Instead, within seconds of sitting down, multiple employees approached us about the outside food — even as we were already getting up to leave. The repeated, rushed nature of it made the interaction feel unnecessarily aggressive, not “polite” as described in the owner’s reply. What made it more confusing was the inconsistency. Several people were sitting with laptops and no visible orders at all, yet we were the only ones treated as an issue despite having just bought something. We weren’t trying to sit and eat for free, we were genuinely trying to enjoy the drink we purchased. And to top it off, the $8 “chai” was essentially a cup of ice with only a splash of chai mixed in. Policies are policies, and that’s fine. But hospitality is about how you communicate them, and this experience missed the mark. Won’t return — There are so many better options in the area.

-Friendly staff and service. -Area is easy to get to but not too busy. -Coffee is excellent and baristas definitely know what they're doing. -Great amount of well lit seating with WiFi and some outlets. -I went when the kitchen was closed but their food menu is varietal. -I got the Magic! It had the perfect amount of milk and espresso and I didn't even need any sugar - it was perfect!

Came on a Sunday afternoon and it was packed! Decent amount of casual seating. After you order, the waiting area gets a bit crowded, since you're waiting around tables where people are seated. I ordered their Matcha Latte, which was alright. It was a bit milkier than I liked and my drink could be a bit warmer, but overall fine. Friendly staff and there's a restroom for customers. This spot is conveniently located in SoHo, so the busy-ness is justified, but honestly the cafe was just okay compared to other options in the area.

It was almost full on a Saturday afternoon. They have indoor and outdoor seats. Inside tables are laptop-free on the weekend. I was meeting with someone for a coffee chat, and we ended up speaking to someone also sitting at the table. It was a nice place to organically chat and meet people. I got a Cortado to stay with pretty art in a small glass.

I LOVE THIS PLACE. I LITERALLY COME EVERYDAY for 6 years!!! The staff is amazing, they remember your name and treat you like family. Im definitely an long distant cousin. Danny, G, and Rasha keeps this place running like an oiled machine! Perfect place to eat, relax, do work or a quick stop for coffee. What i really want to talk about is the food and the chefs! Its a kept secret but not after today! Jimmy, Jose, Pali, and Isabel! OMG THANK YOU FOR ALWAYS GIVING ME THE BEST FOOD! Today i had the best BEC sandwich ever. The bacon is marinated in syrum and thyme overnight..yesss amazing. From the broccolini bowl, egg sandwich, egg and bean burrito, turkey sandwiches, and avocado toast!!! All of it is amazing. Do i even have to mention the coffee lol Please go check them out! I cant wait to see whatelse ya cook up here. Ya long lost cousin Thomas

I was hanging out in SOHO and accidentally found this place. I had a cappuccino and croissant. They were both very good. I also enjoyed the vibe, comfortable and ample seating, and pretty much everything else. I'm extremely picky about espresso, and theirs passed the bar and then some. Moving forward, this will be my new hang whenever I have to wait for an hour for my girlfriend to get done looking for whatever the fuck she is trying to find in Rag and Bone.

Simple looking café that serves a variety of hot and cold beverages, snacks and food items. They have a good selection of gluten-free choices, which include their cookies, muffins and bagels. I ordered their cappuccino with oat milk. It was over $6 for a small cup; a bit on the pricier side - decent taste. They have a constant flow of traffic but are rather quick and friendly. They have quite a few tables with chargers for people to sit and get their work done. Simple and clean space, nothing fancy.

Great tea, great coffee, but DO NOT leave without getting the Nutella banana bread. I'm still dreaming about it.

Cute place with friendly staff. Pretty interior with lots of seating. I got a matcha latte and it was good. Outlets available!

I came here to catch up and do some work with friends. I can't speak for the coffee here, but I had their seasonal plum drink with a splash of simple syrup - it was tart and somewhat watery (though healthy-tasting?). Certainly an unique (if pricey) menu offering, and not bad, but I think I'll get coffee next time. We grabbed a sizeable table with outlets and benches, but there are also seats in the back or outdoors areas, as well as a comfortable-looking street seating area. The whole shop was a nice place to do work - a real gem for SoHo! There's also wifi and a restroom. Overall, a good place to be productive and to hang out with people - would recommend.

They had renovations going on. I guess that somewhat hindered my overall experience. Ordered a hot vanilla latte. Taste was decent. Nothing crazy. To be honest I was expecting more body but it was a bit dry. I've heard good things about their coffee. Maybe I was not in luck. Vanilla latte: $4.75

love ground support, they not only have great coffee but food as well. I like their everything bagel with house made herb cream cheese, cucumber and tomato. their bagels seem healthier and more nutritious than other places. the everything one i believe is made from whole grains or something. their teas are nice too, i love their iced matchas and iced mint teas. service is always friendly, fast, and efficient. i feel like they have a lot of staff to handle the morning coffee rush.

Cute spot in Soho with plenty of seating inside and people working. The prices are less cute. I paid $17 for a ham sandwich that I could eat in one seating. The sandwich itself was alright - the bread was a baguette material, which was pretty thick. There was a slim layer of prosciutto and then the vegetables. But definitely not worth the $17.

this place has i swear to God the best salad i have ever had in my life. (lol) their big sally + added turkey is SOOOOO GOOD. i am obsessed with it. it is honestly so good and any time i have a chance to take someone here for a business lunch i literally jump at it. the cons - super expensive. $22~ for a salad !!!!! and it's kind of small. i paid $67 for two people for lunch (two salads + 2 coffees) and i just dont think we should be spending that much on a casual lunch!!!!! - not much space inside. people are always working too so it's awkward to sit next to someone who is on their laptop if you are trying to have a meeting all in all, I'm still in love w the salad and i highly recommend you go. if i ever find out how to make this salad by myself trust me i will and be eating it 24/7

This place is underrated. It has a vibe. I ordered a plain croissant and a ~special order~ iced coffee, I describe below. - iced double espresso (extra ice) - topped with steamed oat milk - served in a plastic cup ...it's basically an iced cappuccino but with foamed milk on top. They were very patient in making the drink order which I appreciated because it's not the most pleasant order! It's a cute seating scene with shared seating - I don't mind, but good for you to know! Croissant was okay, but will be coming back for the iced coffee and the vibe.

May have given a better rating if by the time I brought my bagel home it wasn't cold, soggy and tasteless. Why you ask? Because a place that has an entire cute open airy area to sit, eat, and enjoy your food is still closed, still----for absolutely NO reason. NYC is opened back up and this establishment decides to stay closed for indoor dining?? Why? I've been here before and the staff isn't the nicest. Their "go outside" option doesn't work when it's windy, rainy and cold outside. Please rethink your dining situation before Soho decides to take their dining business elsewhere. There's plenty of other options.

The recommendation we had received for a food tour started with a bakery and a macaron tea shop, but specified "wait to get your coffee at your third stop: Ground Support" and , Oh! they were right! We got cappuccinos, one with oat milk and the other "Aussie- style," and both were beautifully delicious. My offspring also got a vegan carrot cake muffin that was moist and delicious. If I were local, I would be here daily!

The service is super quick and the staff is kind. Pastries are good, espresso is strong. There is plenty of room for seating. Overall, fairly strong coffee spot.

Nice coffee shop, I've only gotten iced lattes here and haven't tried the food. Pretty friendly and straightforward cafe. It's close to my office so I love stopping by before work or after lunch. The inside is decorated really nicely and it feels clean and has great lighting.

Great location to get recharge for shopping or just a lazy rainy day. Ordered a Matcha Latte with Oat Milk. The ratio was a bit off for me as I felt like there was too much milk versus matcha. $6.50 for a matcha latte is not outrageous for Soho pricing. Also, I really appreciate the efforts Ground Support to keep sanitization and cleanliness above and beyond the standard. Came by end of October when 25% indoor dining was available. They limit the seatings and sanitize after each patron leaves. They also have you complete a contact info and take your temperature. They asked you to have your masks when you intend to get up from your seat. Also, they require you to ask to use the restroom because they sanitize between each and every use, which is amazing. Goes to show you how serious they are about their standards. Hand sanitizers are available on every table.

It makes me mad that I have to give this place a 1 star. I resolved to not review a place if I didn't have anything nice to say but I feel like I owe this to the general public. Please note this review is strictly for the turmeric latte. Ground Support is very well situated on west broadway, in the heart of tourist central in Soho, across the street from Laduree. One look at the line outside Laduree on a Saturday and you will find yourself looking for options and voila! There's Ground Support across the street. If it's crowded it's because people want to give their tired feet a rest and how bad can the coffee be really? Well today, we were those chumps. Today was a pleasant Saturday afternoon, surprising for December. We got there a little before 4pm and they were already closing up. We placed an order to go anyway and I decided to try their turmeric latte which I never get but it rolled off my tongue before I had a chance to reconsider. Again, how bad can it be? I've had a few turmeric lattes in my life and they've all been decent. Ground support showed me how bad a turmeric latte can be. It was like drinking hot paprika. Yes, you read that right. Paprika. Hot liquid paprika. We had left by then and quite far away from Ground Support for me to turn around and have them remake it for me. I'm pretty sure they have no idea what turmeric is. Or they think the American public won't know the difference between paprika and turmeric. Or maybe they just didn't care enough to make it decent since it was closing time. Whatever their reasons are, this one order set me back $6.25. You've been warned! Stay away from Ground Support's turmeric latte!

Very clean and modern inside. Good coffee, free wifi, ample food, and attractive customers. What more do you want?

Such a cozy spot, service is exceptional and the food is unbelievable, best salmon bagel I had in a long time!

Los empleados amables, los bagels espectaculares... Solo buenas palabras de este sitio! Fuimos el primer dia porque nos pillaba cerca y no dejamos de ir a desayunar ahi toda la semana que estuvimos en la ciudad. Muy recomendable en todos los aspectos! Mi favorito, un Te Earl Grey con un Bagel Legacy por si a alguien le sirve. En cuanto vuelva a Nueva York, sin duda volveré a ir!

A few friends and I dropped by here on our way to the library and half debated staying to do some work. However at noon, this place was bustling and full of people, and we did not find any seats available, so we got everything to go. I got a small drip coffee which was $2.75 for about 8 oz. While the coffee tasted good, I find it very hard to justify the price for what it was. I also picked up a package of the earl grey shortbread cookies, which has two cookies for $6. They were crunchy and crumbs flew EVERYWHERE when I was trying to eat it. The earl grey flavor is strong, which I liked. However it was also very salty, which didn't jive as well with the tea flavor. All in all, a solid coffeeshop but feels a little too overpriced for what it offered.

Coffee is average. Disrespectful customer service. Whole personal yelled at me for waiting for food and drinking coffee without a mask. Will never come back again

Not sure what happened here...I ordered an iced caffe latte...what I was given was iced coffee with milk...well if they did give me a caffe latte it tasted like ice coffee so watery...not sure if the barista was paying attention, wasn't in the mood to return the drink so just drank it. But after playing it in my head and realized I was charged for an iced latte I should've returned it. Anyway, over it...their big draw is their location that is all. Not coming back!!

Wonderful cafe in Soho. Great coffee, sandwiches, and seating options. Reliable quality, plus good ambiance for hanging out or for working.

Anyone care that their staff makes the food, like sandwiches with bare hands , no gloves ?! Other than this is simply disgusting , it's also against nyc food regulations as no food that won't be cooked should be touched without gloves .... Spent 17$ on a sandwich and tossed it in the garbage , didn't want to cause a scene at the place but def not coming back there

Came in on a cold day to grab some hot green tea. Not sure which one I ordered but I believe they bag it themselves and it was the first choice on the menu when you walked in the door. The tea was delicious, however, it was busy in there and the seating area is already relatively small, so wasn't able to enjoy my tea in the shop. If you are looking for a grab-and-go place, it's quick and easy. They only had a small tea menu, and there were 3 green tea choices. Overall I would come here again if I was in a rush. Not a place to sit down and enjoy your drink.

This is one of my favorite cafes in NYC! Not only do they have amazing coffee but also delicious paninis! My go-to panini is the Cuban. I actually haven't gotten around to try any of the other ones because I keep coming back to order this one again! Everything is fresh and made to order. If you're ever in soho and need an afternoon coffee pick me up or a quick lunch, definitely check out this place!

//5 star because I received my order correctly and in a timely fashion. Macchiato: Amazing, strong, fresh, and just enough to get your day started. Ham and Cheese (grilled): The bread was delicious. Everything was heated up without any coldness in the middle. The cheese was great. The ham was a little more cured than I desired but I pass on that. They have plenty of seating if you want to dine in. It's a lot better alternative to other popular coffee shops like Starbucks and such. It's a nice chill place so check it out.

With so many different coffee options in the vicinity i would highly recommend avoiding ground support... my experience here was very unpleasant. The drip coffee was not terribly good (personally found it very fruity and weak) and the croissant felt like it had been bought elsewhere. More so, however, I felt the staff was very rude and agressive and very unwelcoming. I read other reviews lamenting the lack of available seating and now there are seats, but it feels like a depersonalized LA pop up-- large communal tables with a single plant, very bland and sterile. I didn't investigate the outdoor options much, but they didn't seem great. I wanted to give the ambiance a try, but after feeling very unwelcome by the staff I couldn't take it and left. I would definitely stay away! Bad coffee and bad vibes :/

Not my favorite coffee shop. My friend recommended it because she had been there before and said that she'd enjoyed the ambiance and the coffee. Maybe they were having an off day when I visited, but I found the baristas slow and the internet shoddy. It was so shoddy as to not be available at all! When my friend went up to the counter to ask about the internet, we were told to move to the back of the cafe for better service (where there were no seats). The macchiato that I ordered was nice and strong, but it took about 15 minutes to prepare - I was watching the clock because I was due for an appointment but had ordered a macchiato to stay because I thought I would have at least 30-40 minutes to enjoy it as I studied. Unfortunately, I had to down my drink almost as soon as I got it because it took so long. I might give them another try if I'm in the area, but given the plenty of other options, this will be a hard sell.

Great coffee shop in the heart of soho! Really good tasting coffee, and the employees are very nice also! If you're looking for a really good cold brew or any other coffee for that matter-this is definitely a place to try.

How anyone could give this place a bad review is beyond me. This place is SO great! Free wifi, perfectly blended matcha lattes (no clumps like everywhere else), friendly staff, very clean inside, plenty of seating both in and outside, plus the food is very healthy and fresh. You're getting super high quality ingredients here - the manager was so kind and knowledgeable about the matcha and where they source it from. Of course it's pricey but so is every other healthy/organic/cute place in SoHo. if you think it's too expensive, you could always try McDonalds.

Go here every morning when I am in NYC. Excellent oat milk cappuccino, best fruit and bran muffin ever had, and fantastic vibe by the crew. Not indoor seating right now but have a heated place with tables in the street. They are so cool that since the bran muffins tend to run out, if I am running late the told me that I can call and have one held for me, which I do. Lots of coffee places around, but this stands out, just excellent place.

Good for: studying; grabbing a coffee w/ someone to catch up One of my favorite coffee shops to get some work done or meet up with someone in SoHo. They have good wifi, bathrooms and a lot of tables and seating. Even when it's crowded, you can usually snag a seat on a bench until a table opens up.

Excellent cafe for small bites, coffee/tea, and some communal space to work/read. I got mint tea, iced, and it was fantastic - I strongly recommend it. The space is great. There are a few long wooden tables, a few smaller tables for two, and a number of window/bar countertop spaces. There's plenty of light, and doors in the back area open to a small alley, giving a lot of fresh air and flow to the entire cafe. WiFi is free, but got really slow at times, perhaps because I was there at a popular hour. Still, it was frustrating having to load and reload on occasion, not really what I expect from cafe WiFi. Overall a good option for the area, I'll probably stick to my book next time I go!

Ever since I started working in soho this been my regular coffee spot! Everyone is super sweet and learned my drink/ name quickly! Thankyou!!

Cute little shops with a lot to offer. In the heart of soho, this place can offer you a lot in terms of variety and service! I love coming here every time I'm in soho.

Came here looking for coffee and a place to sit down at the end of a long afternoon in SoHo. My friend works in the area so he'd been here a lot and said I should try it out, so we did. I got the cold drip coffee, and he got a chai latte - I liked the cold drip coffee ($3), taste was pretty strong and did the job. Friend liked his chai latte (I'm not a fan of chai, so don't really know if it was good or not). There is a decent amount of seating for SoHo, but still not enough for all the people trying to sit/chat and grab coffee or sit and stay a while to study or work. Friend and I wanted to sit and stay, but it was a little too busy for us to focus on our conversation so we decided to grab and go instead. Solid place, fast service, good coffee, bustling place good for grab and go coffees.

I've been going to Ground Support for years and nevered had a problem but today a new worker, young Caucasian male working the register with the owner gave me a problem for wanting a straw. He yells out that's "super wasteful" and in a rude tone. Number 1 had he no gloves on as he was putting on the top of my drink. And 2 he does not know I have to drink from a straw for medical, and personal reasons. For the owner please keep your staff in check especially him, I don't need anyone to tell me what's wasteful. We are struggling with everyday life and to come in for a ice coffee and wanting a biodegradable straw and get crap out loudly in front of people was uncalled for. I've been there twice since he has work and rude BOTH times. First time he didn't want to give me a top for my ice coffee...are you serious?! So I'm walking the street having to worry about spilling it for 6 blocks!

My husband and I were going to a venue close by and since we were early, we decided to pop in here for some food. When you walk in, you automatically smell the aroma of coffee and pastries. It was so nice and inviting. The organization of the place though is a hot mess. The cash register is so close to the door that if there's more than 3 people waiting to order, the line is already out the door. If you move over to the right, you'll be in the way of people and the seating area. There's also no clear sign that says where you can pick up your beverage/food, so if you're not dining in, it's awkward not knowing where to stand (and there aren't many places to stand!). They do have two picnic tables to the right of the entrance, but they don't fit too many people. There's limited seating towards the back of the cafe and the walkway is very narrow. Anyway, once we finally figured out the place, I ordered an almond croissant, an iced chai and my husband ordered the cuban sandwich. Altogether we paid $21, which is pretty steep in my opinion. My almond croissant was a bit on the heavier side. The croissant was very dense and wasn't as flaky as I would like it. The iced chai was pretty good though. My husband enjoyed his cuban sandwich, but it's quite small for $10. He pretty much left the place slightly less hungry than before. Overall, it's a cute coffee shop, but I don't think the prices justify coming here often. If I'm in the area, I'll pop in. If not, there are other coffee shops to visit.

What attracts me about this cafe is it spacious setting and that is perfectly located in SoHo. I'm usually that boring coffee drinker who orders an all-black coffee and will opt for a healthier option to put into my coffee if in the mood. I've been here a few times and it can definitely get busy. Plenty of seating inside and during the nicer times of the year outside. Perfect for a coffee date or a friendly gathering. Maybe next time I'll treat my taste buds and even order some food.

I had the opportunity to visit Ground Support for the first time while grabbing coffee with a friend on a Saturday in Soho. We had planned to check out an art exhibit nearby and thought this would be an ideal spot to enjoy some cold brew beforehand. The space itself is really interesting! When you walk in you instantly notice the long wooden picnic tables set up for customers to sit at. They also have pretty standard beverage choices, along with a variety of food options to choose from. So if you're just looking to grab a cup of coffee or enjoy a full meal this place seems good for both. My friend and I ordered our ice coffees ($4) and actually opted to sit at a bar they have that's located towards the back of the space. There's natural lighting that makes it's way into the cafe which was also really great too. Even though we were more towards the back we didn't feel like we were "in the back" so to say. The only issue I have with this place is their restroom. There's only one, and it's located all the way in the back in between the staff's private section and the trash disposal closet. Also, it was pretty dirty when I used it so that was in itself a really off putting experience. Overall a decent coffee shop where you could either do work, catch up with a friend, or enjoy what looks like a decent meal! I might just try and use the restroom elsewhere if you really have to.

The manager is an extremely aggressive person. My wife and I moved the outside bench literally 3 feet into a shady area as it was a hot day. The manager arrived and asked us "what do you think you are doing! Why did you move the bench?" in a very aggressive and rude way. He made us get up and when I mentioned that his way of acting was unprofessional, he threatened me saying "Shut up or I will F *** you up" I Contacted Steven (I am assuming is the owner) via email to submit a complaint and he never answer. Believe me, try to avoid this place.

Happy place for coffee and a bagel. Owner is great. Best spot in Soho for coffee and other grab and go items.

Coffee shops in SoHo are pretty much my favorite thing ever because each one is so unique -- and Ground Support definitely reaffirmed that idea. I came in on a weekday around 4PM and grabbed the coveted bench facing out the window. It was great pulling out my laptop, typing away, and looking up every once in awhile to people watch New Yorkers walking by all bundled up in their fashionable winter wear. Once my laptop started dying though, I struggled a bit to find an outlet as they're quite scarce and the cafe was crowded with people. Once people started clearing out, I was able to scout one out behind one of the benches by the walls. The seating there wasn't as comfortable but hey, it's an outlet. I got the chai latte and it was a nice treat for a frosty winter day. The latte itself wasn't anything special but it did the trick. Ultimately, a great place for working but come with your laptop charged just in case!

I only nipped into Ground Support quickly but I fell in love. First, it is surprisingly hard to find a good chill coffee shop in Soho, probably because the rent is Chanel & Louis-worthy and therefore precludes the humble cafe. Second, the inside is adorably airy and relaxed, with a lot of natural light and shabby chic vibes. It is a very popular nomad workstation so to take into account if you want a seat or are one yourself! Third, the barista gave me a latte with two kissing swans!! And said he wanted it to match my outfit, which is the sweetest thing I've heard lately. And fourth, when I posted the latte to my Insta, the coffee shop reached out to thank me and we had a great chat. Fifth, I then found out they refuse to post foodporn and only post photos of visiting dogs to their company IG. I'm totally charmed. If I could marry a coffee shop, I would. Swipe right on Ground Support if you're in Soho!