Nurshia Jusi
Google
I’ve been here multiple times, and it keeps getting better with every visit. The improvements are noticeable in every aspect, especially in terms of technology. It’s clear that they’re dedicated to staying ahead.
The airport excels in cleanliness, and if you’re a first-timer, you don’t have to worry about getting lost. The staff is always available and very enthusiastic to help, no matter your nationality. You’ll feel warmly welcomed right from the start.
If you’re transferring flights, it’s a breeze. Even if your flight is delayed, there are plenty of staff members ready to guide you from the plane, through immigration, all the way to your next gate.
The lounges are also a plus! If you're a member or have a flight booking that qualifies, you can access one of the lounges, such as the Premium Lounge for international members or the China Southern Lounge for CZ members.
I noticed an improvement in the free drinking water stations, with cold water now available, which is a nice touch.
There are several amenities like children’s play areas, breastfeeding stations, showers, and lockers. Also, plenty of food chains, beverage shops, and restaurants to satisfy your hunger or cravings.
Be sure to use the ATM before you head to immigration, as it’s located before that area. There are also money changers both before and after immigration, which is really convenient.
You’ll find ample signage throughout the airport, making navigation easy. The PA announcements are in Mandarin, Cantonese, and English, and at immigration, they’ve added multilingual options for photography and biometrics.
For resting, there are numerous areas to take a break, with charging stations available for your devices. Whether you prefer sitting or standing, there are tables and charging outlets available (both 2-pin and 3-pin sockets for China’s regulations).
The airport is massive, so expect to walk a lot, but don’t worry, there are plenty of elevators and moving walkways. If walking isn’t your thing, you can also opt for a mobile car service (though it’s a paid service).
Overall, I’ve had great experiences here, and I hope you do too!