Ho William
Google
I would say it is a really bad service cafe and devalue the brand of Gucci itself. The bad experience started from the beginning. Both myself and my buddy waited outside to be seat. Due to the rain, we aimed to sit inside to avoid getting wet. By that time the cafe was quite empty. Only in total 4 tables were occupied. We found multiple 2 people tables available and considered ourselves we got one. We waited at the door with pouring rain r 5 mins and finally asked the waiter to be seat inside. The waiter refused and only gave me the table outside which was rain dogs and cats still. I asked why not the tables inside as they were not filled. He said only outside tables available. However, a lady presented inside the cafe and got a table just 5 mins after me. I was so pissed off about it. We had our drinks and food under the leaking cover the rain/ water kept dropping to my tables and we got all wet. I was really upset and moody. I think Gucci should feel ashamed on how the staff served the customers with no value. Really really bad quality of customer service. The food quality is awful as well … if I were you, I would have tried not to come here … such a bad place with disgusting service quality. Comparing to Louis Vuitton Cafe, Gucci Giardino is nothing luxurious and competitive to Louis Vuitton at all but low-grade brand with the worst customer service. If I can give a zero star, I’m more than happy to.