Neil F.
Yelp
i will begin this review by saying that I am not Uzbek and I did see a modest amount of Uzbek people picking up or dining out, I have had Uzbek food before so I have a base to compare it to, and I thought the food was just terrible, and the service was even worse
As I like to do when I go to a small local place with a localized flair, I like to ask the server for his/her. recommendations , besides the fact that Eugene barely knew English, he was able to point to things on the menu after I explained exactly what I was looking for. It was after this, that the S**T SHOW began
He bought my appetizers and main course (Beshbarmak is a mix of lamb and beef and apparently one of their best dishes) at the same time, Meanwhile, it took an extra 10 minutes for my friends appetizers to come out - that is just a big NO NO in the restaurant business.
When I asked him to take my Beshbarmak back and keep it heated,his reply was "Its Ready Now" I will never know exactly what was in the dish, but massive amounts of flies and bugs were immediately attracted to the table once it came out. I tried a taste of it and it was so bland and the meat was of such poor quality, that I put it in my napkin and did not taste another piece. When Eugene came back, I politely told him the dish was absolutely terrible and asked if he could substitute it with anything else (it was one of the highest priced items, so I was willing to substitute with something for even half the price). His reply was - "You Ordered it - we cant change it", which once again, is not a reply you give to a customer
He passed the table several times, only to see my uneaten food with the bugs flying around, and did not once think to correct the situation. When I asked for the bill, he asked me if I wanted to have my uneaten food wrapped up to go home, so it just tells me that he was clueless.
In this area of Brooklyn, there are plenty of Uzbek and Middle Eastern restaurants available, and its safe to assume the service is much better. For full transparency, I had the kebab as an appetizer and it was fair, I have definitely had better, and my friend had the Pumpkin samsa which he thought was good, but his main course, the Plov was pretty terrible as well and he finished left than half
In these trying times, I am all for trying to give a small local restaurant a try, but in return, they should try and earn me as a customer, and this restaurant almost went out of their way to ensure that I never return again nor recommend it to anyone looking for an alternative dining experience
JUST HORRIBLE ON EVERY LEVEL