Gus Uncle Remus & Guilty pleasurez bakery

You guys serve the absolute worst quality of food. This chicken is soaked in hot sauce. No bbq sauce on it at all. The meat under the skin is so dry and nasty looking. The ribs taste old as hell. This ain't even uncle Remus sauce on this food. It's salty as well! The ribs tips so dry I had to spit it out so I can LIVE! you guys should be inspected by the health department cause ain't way y'all serving this kind of food when we out here spending out hard earned money to keep you S O.B open! Do better!

I’m sooooo tired of asking for my food to be fresh and you wait 25-35 mins, pay all of this money just for you to get bad food! Fries old and cold. It’s just ridiculous.

I drive from Racine Wisconsin to Chicago Illinois just for they Fish, Chicago and mild sauce. Me and my husband loves this restaurant. Highly recommend.

This location is very slow they will have everyone waiting I had an uber eats driver tell me he been waiting 25 mins the location is managed very poorly don’t see this location being around to much longer plus the food is nasty they sale you old food that been laying out all day u take a bite and just taste it I fed that g pan to my pitbulls I really am discussed by this place central and Madison is a good location they need to close this one down for sure or call city health department

Food was trash, old black chicken, the sauce wasn’t even close to uncle Remus sauce, they told me 15 mins I go in in 12 mins and chicken was soggy and old, I didn’t return it because I had to be on my way to work

The only Uncle Remus anyone should ever order from. They’re as close to the original as you’re going to get. The chicken is crispy and juicy as expected. They could be less stingy with the sauce and rolls. I buy extra. Worth it.

Asked For Mild Sauce & Got Barbecue On EVERYTHING. I Ordered From GrubHub & Talk To Someone On The Phone & The Person On The Phone Took My Name Down. I Went Up There To Get the Right Food WITH MILD SAUCE ON EVERYTHING & THEY SAYING THEY DONT EVEN HAVE BARBECUE SAUCE. They Asked Did I Wanna See The Sauce But Never Showed It. & I STILL NEVER RECEIVED THE RIGHT FOOD!

Order 2 six piece wings through uber eats the food was terrible you can tell the food was reheated and was cold I wouldn't recommend this place to anyone

Fraud! The sauce is not the sweet/tangy sauce of Uncle Remus, I highly doubt this place is affiliated with them. It's literally a hole in the wall with actual holes in the ceiling. The chicken is not seasoned. My sister and I were very disappointed. Go a mile up the road to the real spot.

*****ATTENTION ATTENTION***** This place is disgraceful and disgusting!!! I ordered from them recently and someone from their staff took a bite out of my chicken and tucked the rest of it underneath another piece of chicken. I instantly vomited. When I tried calling to complain, no one ever decides to answer. DO NOT COME HERE!!! It's dirty, it's ghetto, random crack heads walk in and out. The staff is rude af. All they do is talk and talk Eat Anywhere else But this place!

This place is a fraud not the real uncle Remus food is not good at all false advertising at its finest

My partner and I were passing through this restaurant and area to get to Cragin, and we ordered ahead for pickup via Door Dash. The food was basically ready by the time we arrived. The food is delicious. The fries were somehow still crispy despite being drenched in mild sauce, and that's something that is rare for me. I'm so happy I didn't have soggy fries. The chicken skin was so crispy the breading came off as you bite it. The mild sauce is the perfect recipe. The chicken wings were a decent size and all of them were the same size. We did an order of 10 wings, and the app said fries were included but didn't mention bread so we did an order of bread and ended up with 3 slices of wheat bread. They were very generous with the mild sauce too. The place is in the West Garfield Park area of Chicago, and they also have a parking lot right beside the restaurant, and you can also do street parking. I personally love Uncle Remus and prefer it over Harold's any day. I'd recommend checking this place out, and it's some of the best fried chicken I've had in Chicago.

Was pressed for time and it takes them forever to answer the phone so I decided to order online. I placed order as I drove to location. I went inside and was told that the site that I used was not for them and they did not have an order for me. I can't be the only one that experienced this. But there was no empathy/concern about an alleged bog site, the money that was taken, and wanted me to wait another 25min for food, oh, and I would have to pay again...very disappointed in this poor exhibit of customer service, I will never go to this location again

They definitely redeemed themselves from the previous visit. Fish was made super fresh and it was made perfectly for me. It didn't take a long time to make either keep up the good work

The food is amazing but they literally never answer the phone for orders. Good customer service but it takes at least 25min to get your food hence me always trying to call in.

No Stars At All! This Place Is Horrible. I Mean Like From The Food To The Customer Service. I Placed An Order Threw Uber Eats. Had I Known That It Wasn't Even Uncle Remus I Wouldn't Have Ordered Anything. They Called To Tell Me That They Didn't Have Chicken Tenders And Asked Did I Want A Pizza Puff Instead. I Declined. So The Guy Got All Ghetto As Hell Like It Was My Fault That They Didn't Have Chicken Tenders. I Asked For A Refund And He Really Got Mad.

There's a young lady that is so nice at taking orders, very professional. 1-22-22 at 3:11pm

I order through Uber eats. An I put in notes and check plain chicken meaning no sauce and it still came with sauce on it. I order 2 orders of the 20 piece chicken. this is the second time that i order from this location and it making me highly upset. some of my family can't have that sauce on there chicken that why i order it plain and mild sauce on the side. but if keep coming with the sauce on it. So in other words my order was wrong again.  tried to call but the number i call no one answer and was not able to leave a voicemail. is no one reading the notes?  because I check pain and sauce on the side. I order 3 extra rolls and a large mild sauce and paid for them and didn't get them This is unacceptable! sirnite2001@gmail.com

Great wings, I come all the way from Oak Brook. My wife tells me I'm crazy and i say no I'm insane for there wings . This white guy loves him some mild sauce

The food is always awesome at this location. Whenever I'm in town, I have to stop in. I never have a problem waiting. The only reason I'm giving 1star is because of the cashier MAXINE. She could use a customer service prep class. She is very rude and never smiles. I said HELLO, she looked as if she was a deer crossing a road, after I paid and said thank you, she looked and rolled her eyes. Other customers were complaining about her attitude. Actions like this makes businesses look really bad. Please give this young lady a people skills class or move her to the back so she can cook and stay away from the public.

The chicken wings were re-cooked and tasted terrible I do not recommend this restaurant. I do not plan to return. I bought 10 chicken wings and a can pop it cost $17.07 the prices are very high.

I had the privilege of initially tasting their wings at the WingOut festival held in Old Town. Food was fresh and delicious then and when I visited their location!! Thank You again