Dawn P.
Yelp
Not a five star experience.
It should be a 3.5 star, but that's not an option. I have reviewed Gustavs before, but it's now under new ownership and management
Why the ding? Well, the folks at the hostess station are not friendly or conversational. I felt they were unhappy we were there.....not a good start. We asked for a comfortable seat for my 85-year old mother and the host snapped "We don't have comfortable chairs." Huh?! For me the kiss of death is rudeness- hey, choose kindness!
The other "ding" is the downright dirty dining room. They clearly had not cleaned under our table after the previous guest. When I asked them to clean it, the gal looked right through me and turned to walk away. The menus were sticky and had food dried and smeared on them. Yuck.
The food was outstanding, our waitress phenomenal!
We were lucky to take advantage of the Happy Hour menu. Mom and I shared the Hungarian Jaeger Schnitzel. The portion was so huge, I thought they'd forgotten to split the plate. It was stupendous. Nice crisp crust, very little grease. The mushroom sauce was pretty much what you'd expect. The Spatzel is why I go back. It was not as hot as I prefer, but that's just me!
My extremely fussy and grumpy into perpetuity dad ordered the "Kohlrouladen" or, stuffed cabbage rolls. To be honest. I'm amazed he didn't leave due to the filth, but since it was my birthday he was trying to behave.... He was so very, very, very happy with his dinner! He cleaned his plate then mine, them moms! The rolls were crunchy, not soggy, and easy to cut. They were wrapped tight, no ripping of the cabbage. He called the flavor "superb".
My daughter and her hubster shared the "Bratwurst, Smoked Bier Sausage, Weisswurst and Spicy Chicken Sausage" platter. It was a gargantuan serving, but it looked absolutely amazing! They cleared their plates.
My two-year old granddaughter got the kids cheeseburger. It too was HUGE, and sadly served red in the middle. We did not make a fuss, but we also did not let her eat it. She loved the Spatzle so she did not go hungry!
I feel badly that a place with such outstanding food was in the condition in which we found it. The lack of cleanliness and ice-cold "greeting" almost made us go across the street to Taco Bell. If they clean it up, I'll go back and hopefully return here with five stars.