Chi L.
Yelp
I have been here numerous of times. Always have outstanding service except this time around I felt it was a little off. They sat my friend and I in a booth with a grill that apparently was missing it's cover, so the flame was extremely strong and overcooking our meat within seconds to the point of most part being burned. The server had actually made the comment to us that we are sat at a booth that's missing the cover so if needed he can just turn the flame down. My friend and I tried to turn the temperature down but it was either high or just starts turning off. We had tried to stay there and cook our meat, but it was just overcooking and burning the meat. When we bought that up to the server attention if we can change table (there was an empty table directly across from us), he seemed hesitate to move us and asked if we can just turn the flame down. We explained to him that we tried that, and so he went about trying to turn down the flame, I had to speak up to him and explain that there's no way we want to stay at this table with a missing cover for the grill because it is ruining our experience. Finally explaining that, they moved us but still made it seem like it was an inconvenience. The cost of dining here is definitely on the pricier side, I do not feel like it's right for them to seat and utilize a grill that they know needs to be fixed.
Moving onto the food, I've enjoyed it every-time. Majority of the time I've come here, I've done the all you can eat. Which is only available Monday-Thursday. They have three different choices to choose from, which is the Premium for $52, Ultimate for $62, and Supreme for $72. You have 90 minutes for the all you can eat, and consist of a variety of salad, soup, beef, pork, chicken, shrimp, dessert, etc.
Some common favorites I always order is the spicy cucumber, corn cheese, gyu-kaku salad, toro beef, chicken karaage, angus beef rib, pork belly, spicy cabbage salad etc. I love the different salad and veggies you can get, helps balance out the meats. The meat is high quality and very good cuts. I love that there are different sauces to dip (Sweet Soy, Ponzu, Spicy) the meats that are not marinated, super amazing!
I always end the meal with one of their dessert, I've opted for their green tea ice cream this time around. They have a s'mores dessert here also, which is very cool being able to use the grill to toast the marshmallow.