Gyu-Kaku Japanese BBQ

every time i go here it’s a hit ! i can’t get over their beef tongue, and all the other meats I’ve tried are good too ! the first time i tried the food here i was in shock at how good it was, for prices i find reasonable as well. their menu is very diverse, so it can cater to various peoples tastes. my friends and i go here often enough and customer service has never been an issue; they are very friendly, patient and considerate, and make an enjoyable dining experience. the ambience is very nice, the kitchen hypes themselves up every once in a while which i find very wholesome. the overall decor, lay out and aesthetic of the place is also very nice. the tables are separated properly to give each party a good amount of privacy. the bathrooms are clean and the soap used smells good. overall, i love this place ! i definitely recommend it

It was a nice place and my first time to have Japanese grill Their foods were good and tasty enough, the only problem i was wonder why there is no soy sauce at table so I needed to ask our server and he was giving me a little sauce :/ so I needed to ask him several times, Also we had reservations and they were like "you need to be on-time " but we waited like 45 minutes for our table so what was the point of reservation... our server was a nice guy but a bit confused about what he is doing and the place was super loud so we needed to shout ... anyway in general I enjoyed it specially it was my birthday 🎂 🥳 if you're going in a less busy night or day I think you will enjoy it

Wife felt like having barbecue once we landed in Montreal. After checking into the hotel, we walked here and snagged a table. We ordered a set meal for 2 and it was enough food for me, my wife and my 8 year old daughter. I thought the food was fine. My wife was a little disappointed. I guess she was expecting something more. My daughter was fine with the food as well. We didn’t hate it, but the food didn’t stand out for us.

Great service from Gia and many choices on the menu. Try the beef nigiri, beef sukiyaki, crispy imperial rolls, garlic edamame, beef short rib and miso salmon. Tried the garlic clams for the first time and was impressed with the flavours and broth that came with it.

I'm not a huge fan of Japan BBQ, but this was a pretty good experience with some very decent food. The meat wasn't the best quality, but it was seasoned well. The vibe of the place was really nice, though, and they had some great noodle dishes. Overall, I wouldn't say I was thoroughly impressed, but again, my opinion on Korean BBQ is biased.

I had a great experience, especially thanks to Andy, who was truly an attentive and thoughtful waiter. I particularly enjoyed their beef dishes and the salad both were absolutely delicious and stood out the most for me. The only items that didn’t quite match my personal taste were the miso soup and the spicy shrimp, but that simply came down to individual preference rather than quality. Overall, it was a very satisfying meal and excellent service.

My husband and I ate here for our first Japanese BBQ experience ever, and it was hands down one of the best dining experiences we’ve had in our lives. We’re already planning our next trip to Montreal, and this place is at the top of our list to return to! Jin, as well as all of the staff, were unbelievably hospitable. They absolutely made our experience an 11/10. Cannot recommend this place enough! :)

Go their for their lunch combo. $20 for 3 meats to grill, a salad and miso soup. Really good value for the quality of meat. The angus beef rib was the best. The other two meats I got were cut badly, with some small and broken pieces (small enough to barely fit on the grill). But for the price, it wasn't a big deal. The service was also attentive and friendly. They checked on us throughout the meal, and changed the grill for us without prompting. Our table also ordered the ramen and that's a skip. Not very good.

Came here with my friends to celebrate my birthday and I really enjoyed it! We got the 6 person course menu which made it so much easier since we didn't have to pick anything, they just brought out the food to us and it kept coming. I wasn't prepared for the amount of food they served. Every service, I thought "surely this is the last one" and it wasn't! It's not all you can eat but it will feel like it. Got to try such a great variety of pork, beef, shrimp, dumplings, vegetables, salad, torched sushi, and more! Everything was delicious and we all had enough to eat. My favourites were the Edamame and Gyu-Sushi entree, the short rib, the filet mignon, the premium sirloin, the Yaki-Shabu beef, and the s'mores for dessert! The food is flavourful and tasty, the meats are well seasoned, The sauces on the side compliment everything really well (Sweet, soy, and spicy). Both sides of the table got food so no awkward reaching across to get a taste of everything. The service was very good as well! Very considerate and attentive, one of my friends was going to be late so they waited to bring out their soup so it wouldn't be cold on the table, It would be fresh. The price is very reasonable for the 6 person course menu considering the quality of the meat and the quantity of food you will be getting! Seating was also comfortable and easily accommodated 6 with everyone being able to access the grill. I reserved by phone and we had no issues getting our table!

Still probably the BEST Japanese restaurant in Montreal for me! I recommend you'd try their egg soup before anything else. The ABSOLUTE BEST Beef Sukiyaki fried rice bowl!!! Harami Skirt Steak Toro beef and Filet mignon Steamed chilly dumplings MUST-TRY! For dessert: Choco-lava cake The service is excellent! They are very accommodating and helpful! You will definitely put this on your faves once you try it because I did!!! Good ambiance

This restaurant is only a block from my AirBnB, so I decided to have lunch here. They have lunch combos (15.95 for 2 meats, 19.95 for 3 meats). I decided to get the 2 meat combo and I got the Angus prime ribs and the Umakara rib eye. The meal came with salad, miso soup and a bowl of rice. The meat came fairly quickly and I found the portions a bit small. I started grilling the prime ribs. The ribs were a bit chewy and a bit fatty. Then I grilled the ribe eye...these were thin layered and nicely seasoned...these were my favorite !!! I could get a 3 meat combo with these rib eyes..... The service was very prompt, friendly and helpful. Good tasting experience, the only issue was the small size of the portions.

We had combo meat special.. there were 4 of us. Several of the beef dishes only came with either 6 or 7 pieces of meat and so one person was always short a piece.. note to self.. next time make sure you always bring one passive friend.. just saying Other than that.. all the meats are perfectly marinated and the staff were great

Muy bueno, pase a comer con mis amigos y nos agrado mucho. Definitivamente regresaría

Amazing menu & dishes. I ate the Vegan dish which had impossible meat and veggies. I suggest you reserve online before you go this way you are able to ensure that you have a place. Wonderful service & seating. I loved the deco. The service was very fast. I wasn't waiting very long at all

Food was pretty good and the service was amazing. I love the ambiance as well. I wish our rice came a little earlier, preferably with the meat.

Really good food at reasonable prices, and a very accommodating menu for vegetarians. Our server, Anand, was helpful and attentive despite the place being very busy. All of the food tasted fresh, especially the wakame salad which can be hit or miss, and the Beyond Bibimbap was cooked perfectly.

Absolutely amazing, we got a holiday meal. I have nothing negative to say at all. Everything was delicious, tasty and fresh. The different meats were so juicy and I loved cooking them myself on the grill.

Food and service was amazing. Our server Lorenz was great and explained everything to us perfectly being it was our first time experiencing Japanese BBQ. Awesome experience and can't wait to go back. Everything we had was amazing and drinks were also great. Excellent value

Great food and service! Aiden did an awesome job giving us a wonderful service with a smile! Thanks to other staff members Melanie, Thibeault and Laura for welcoming us as well and recognizing our experience. For a Friday night the ambiance was very good!

Nice place and great food with a friendly service. Excellent Wagyu beef and Japanese barbecue. Cool ambience.

Sushi was fresh and delicious. Many good choices are available. Great sake. Very nice service. Restaurant located in the nice business section of city.

Super fun experience! First time trying Japanese bbq and WOW this place was amazing. Great service too! Our server was such a gem. She sat down and explained the menu to us. It's not all you can eat but the prices are super reasonable and the quality of meats is awesome. They even have packages to choose from so you don't have to order everything a la carte. They also have a rewards program to build points if you download their app.

Awesome Japanese BBQ place, all the food was delicious, and the service was impeccable service from Alden & his assistant! They were very attentive and helpful with any questions we had!

This was my first experience at a bbq resto and I have to say I loved it! Friends of mine invited me while I was shopping so everything was already ordered and by the time I arrived the food was arriving at the table. Salad was the first starter, about 8 different cuts of beef followed. Best bowl of rice with beef.The different spices just added such flavour.We ate and ate. Our host was just great, constantly checking on us and changing the bbq about every 10 min. I so recommend this place and actually returning this weekend to bring a friend.. lol S'mores over the bbq was the dessert!

SO much fun! Like hot pot but with a grill. And more meat, which is why my carnivorous sons wanted to give it a try. :) We went to the one in Montreal, but I now hear from friends who have tried other spots that they're all pretty great. Of course, the strong dollar meant it was a little less pricy in Canada-- enough for another beer! :) It was helpful to go with a friend who had been before and knew what to do-- but it's a grill, not rocket science; we probably would have figured it out. Enjoy!

Place is great. Service was good they were slammed but the servers managed to help. The food was next level I ate too much it was that great. Flavors were superb. Also the ambience was good nice lighting and a really fun activity to do with other people. The noodles are next level too!

Since covid, the food portions have changed but overall I love the food and the grill. Very nice and clean place

I had a delivery. I ordered two bowl one beef rice and one build you own bento. The rice bowl came with miso soup or salad. The bento came with two meats and two side dishes and both soup and salad. I chose fired chicken and octopus ball. The soup was tasty. The beef bowl has more favour. The bento meat should be dipped in the sauce which comes with the delivery. Two sauces were tasty, good for the rice too. I like everything except the salad. The quality of the salad was bad and I found mould on the cherry tomato.

Had an incredible experience at a Japanese BBQ spot--flavors were exquisite, ambience cozy, and service top-notch. A must-try for BBQ enthusiasts!

Backstory : I've been to the one in Oahu and it was amazing so my expectations were high as well. We got there for our reservation at 3:45 and we were greeted at the front with the hostess ( can't remember her name but super nice ) , she took our temperature and had us sanitize our hands and brought us to our seating area . Clean and organized ; we got the Chef's menu for 92$ for 2 people. All items were fresh and delicious when cooked. Cocktails , I had Sakura and Kyoto sunrise , both sake cocktails & my friend had Deep blue (2x). Both super delicious and would highly recommend. With the main bbq meats, there were plenty of sides. The cheese and Brocoli went really well with the meat, the salad was okay, nothing special , the Gyu Kaku sushi though, heavenly. Things I would change : maybe update method of payments on the papers on booths and on Yelp because it says only credit card accepted but we paid with debit . Everything else amazing ! Thank you to the staff ( the Manager and our waitresses Jessika and Gaelle & the bus boy ( sorry can't remember name )) for an amazing experience !

went on the last day in montreal and got the regular menu which was a good price. their beef products were marinated well and always turned out soft after cooking. service was always walking around and ready to help. only issue is theres not divider between you and the next table, chair wise so the kids kept crawling over to our side :(

In Montreal on business and we need lunch! My coworker and I just flew in then I spotted Gyu-Kaka on Yelp with some excellent reviews so we decided to stop in! Atmosphere/Appearance: Right off of a busy side street with some low-key signage out front is this place. Inside is so modern. It's chic, but definitely has an upscale oriental feel. The tables are so spaced out, there's a cool uneven brick pattern, there's graffiti, I mean each section of the restaurant has its own personality. I loved it. Service: Lauren took excellent care of us. She was quick, helpful and got us everything that we needed. Phillip aided her and was also a big help when teaching us how to grill certain items. Food: So this is one of those infamous Korean BBQ places where you cook your own food right on a grill built into the table. We came on a Monday which is all-day happy hour! How awesome is that?! So for one set price (per person) you get miso soup, a Gyu-Kaka Salad, Beef Sukiyaki Bibimbap and steamed dumplings to share. That was plenty of food already, but then comes the good stuff! You get hanger steak, filet mignon, Yaki-Shabu beef, Toro beef, chicken thighs and vegetables to grill up. Everything was so delicious and tasty. The portions were good and I had no complaints. Value: (All prices in CAD$.) So happy hour is only $55.00 per person but it's about $74.50 worth of food and I'd totally agree. Everything you need comes all included. You can't beat it! In conclusion I absolutely loved this place and am happy we ran into it. I'd totally come back to try out happy hour or even once of the bigger dinners in the future!

There are over six hundred Gyu-Kakus in Japan so I say, if it's good enough for the Japanese--it's good enough for me! The first time I went, it was for the happy hour which starts after 9pm. We had gone earlier but they were full so we took the earliest table available which was at 9. The second time I went, I took a reservation online so we had a chance to eat at a normal supper time! First thing you'll notice is how friendly the staff are. From the hosts at the front to the servers...we had 3 come by and ask us if we wanted to order anything. We went for the Regular Meat Lovers for 2. Listen, there is a reason why the better meats cost more--it's cause they just taste so much damn better!! Here's how I ranked the meats in terms of taste and texture (before I looked at the price) and you'll see the trend: 1) Kalbi Chuck Rib $8.50 2) Bistro Hangar Steak $10 3) Yaki-Shabu $5.50 4) New York Steak $8 but to be fair, I overcooked it so that's why it's ranked lower. If it were done just right, I think it would've taken 3rd place! 5) Toro Beef $6 it was super tendony... Had to pull while taking a bite. 6) Spicy Pork $5.50 it was way too spicy for me!! Maybe next time, I'll try the premium meat lover combo. The salad is really refreshing and we saved half of it for after the meats to balance out the meal after all that grilling. Also don't be like me and overcook the meat! Instead, refer to the Grill Guide in the middle of the menu to know where and how much time to cook each item!! I really, really liked the fried chicken karaage. It was fried so light and crispy it puts Colonel Sanders to shame cause most of the times I get KFC, the chicken skin be soggy with oil. Black sesame ice cream is so yummy. I prefer it over green tea which is so...pedestrian (at least in Asia)! Anyway, it is a touch pricey considering the volume of meat you get and that you gotta cook your own food but otherwise, it's a good accessorized meal that is sure to fill you up :p

Incroyable, très bon service et bonne nourriture ! Le cadre est sympa et bien placé !

Ordered three different bowls for takeout: sukiyaki beef, umakara beef (sweet and spicy) and garlic chicken noodles! Comes with salad or soup! Everything was good but miss eating there in person and taking the time to cook the meats and chat!

a YES for me. 1. Service Service was almost top notch. The waiter has been very attentive and took care of all of our requests. Keep up the same level. 2. Food Food was tasty and made us full quickly. There are lots of options for Vegans, Vegetarians and Carnivores. 3. Location It is located in Downtown Montreal. There are lots of parking lots and transit options.

It never hit me, until recently, that more and more people I meet are coming off meat, especially red meat to become vegetarian, vegan or flexitarian. Every action has an equal and opposite reaction. Is this what is making meat prices go up and up? Today I need to satisfy my meat craving, and head for lunch at this restaurant. I went for the weekday "Happy Hour" set menu lunch at a discounted price of $55 for 2 people. Came out satisfied, but not entirely full, and with a bill of $70 all in, this without any drinks. This is not what I call a cheap lunch. Perhaps, this is how the term flexitarian originated. Great service and good quality meat are the two things that will make me come back again.

I don't know if I was impressed more by their food or their service because both were on point! From the moment I entered till the moment I left - I only received positive attitude from the staff - they were so friendly and made me feel so welcome. Moving on to the food - I had the lunch menu which came with my choice of soup, a salad, rice and 2 BBQ. You can also get you choice of dessert for extra charge but my recommendation is get it - it's AMAZING! Everything was soo delicious and I enjoyed every minute at this place. I will be returning here on my next trip to Montreal!

Very yummy and good portions! Although a bit pricey sometimes~~ Always a good time! Really recommend getting the combo if you come in a big group~ You cook your own meats so you can control how well done you want it.

We had a really nice experience here! The menu is kinda intense and you must show up here hungry because it is a lot of food! We were three and ordered the Ninja combo, with an additional 4 items. The garlic noodle dish is a MUST TRY. Super delicious and would of ordered more of it if we had room to eat it! Least favourite dish would be the cheese corn. Meat quality and flavours were really nice overall. We also ordered the sake sunrise cocktail which was very good and reasonably priced for alcohol.

Wowwowowww! Im at a loss for words. Gyu-Kaku is amazing. We ordered the Chef's Favourite with some substitutions. Here's the menu: Miso Soup Bibimbap Gyu-sushi (they didn't have so they subbed Octopus Balls) Gyu-Kaku salad Kalbi Short Rib Skirt Steak Filet Mignon Ribeye Shiro Cabbage Chicken Thighs Shrimp Garlic Broccoli with Cheese OMG. Everything, I mean everything was just top-notch. Our favourite was the different steaks with rib eye coming at number 1! We also loved the shrimp. What was most surprising was the Salad. We are definitely not salad eaters but the dressing was amazing and it actually had more than just lettuce, they added boiled eggs and cucumbers. Delicious. Other items we really enjoyed were the Bibimbap and Yokotaki (octopus balls). Flavours were so great! It was about $115 which in my opinion was totallt worth it. They are also very helpful in explaining how long to cook the meat for and related safety precautions. COVID: they are very serious which is exactly what I want when going to a restaurant nowadays. You have to reserve before coming. They check your temperature and ask you to sanitize before going in. They have very limited seating too. We saw about 5 tables and they are far apart. Other tables are not used at all. All servers are wearing masks and enforce it when you get up from the table.

I was meeting a friend downtown for supper, I told her to pick a place. She brought us here. I was a bit worried, first because I don't like Asian food in general, second I couldn't quite understand the concept of cooking your own food. Anyways, I went along. We had reservations at 7:45 but got there really early 6:30. The waitress was kind enough to accommodate us and give us a table. Our waiter came by and quickly explained the concept. Basically you ordered what you want from the menu (veggies, meat, poultry, seafood) they bring it raw and you BBQ it yourself. We ordered beef toro, yaki shabu beef and chicken thigh. We also ordered a gyu-kamu salad, which was mixed greens with cucumber, red peppers tomato and eggs. With an egg dressing. The waiter was very kind and attentive, brought us the different dishes, turned on the bbq, put some oil on and we were ready to grill. The meat is cut very thin so it cooks very quickly, chicken takes 4-5 min to cook which the waiter tells us in advance. I loved the marinate, service was impeccable, our glass of water was never empty. If the grill gets to burnt you just tell the waiter and he changes the grill. You can even make your own s'mores, they bring you marshmallows, Hershey chocolate and the cookies. We had some tea at the end of our meal which help digestion. A great experience for my first time, I will be definitely coming back

The best Japanese barbecue in town! There is nothing you wont like! Trying to go there at least ones a week! The food and service there just above and beyond!

Such an amazing experience at Gyu-Kaku! The food was absolutely delicious, me and my BF got the 55$ menu meant for 2 people and we were very happy with everything we got! That combo is a mix of different type of high quality meat, salads and vegetables, bimbimbab and miso soup. The service was great, our waitress was very friendly and attentious. The music was very upbeat and overall we really loved the place. Recommend!

need reservation but won't pick up call, reach there refuse to accommodate. take your business elsewhere, this place should close down

Fantastic restaurant! The staff is friendly and the food is good! I would recommend it!

I'll admit it, I like this chain. I'm not usually a chain person, and I may lose some foodie cred with a couple friends, but when I see a Gyu-Kaku, I inevitably end up there. This location is one of the better ones, and like others, get a reservation and don't even try to come here alone! Japanese barbecue is for groups! Reliable options are the fried bacon chips, karaage, harami steak, beef tongue, kalbi, beef toro and pork belly. Service here was a bit slow, but they were apologetic and offered some freebies to make up for it. They were attentive with changing out the grill and giving instructions on cooking. The drinks are very sweet, so I usually stick to beer or sake. Come during happy hour and it's a great deal! But don't forget to bring friends.

We made reservations for 7:30 for a Friday night. There were three of us so we ordered the three person BBQ course. There was a lot of food and if your party is not meat lovers or can't eat a lot then I would suggest ordering the two person course for three people. Overall, the food was good and service was good. They kept coming around to change our grill which was nice.

I'm really thankful for them accommodating and providing vegan options. I would love to come again and see vegan protein for grilling such as firm tofu.

Had great expectations about this place given the Yelp reviews! Went there for my sister's birthday. We were 3 and it was our first time so we opted for the 3 people set meal. Meat quality was decent but really nothing extraordinary about this place. Everything taste decent but if you are looking for something to wow you, then it's not for you. The decor is nice and service was friendly. Our waitress came to change our grill multiple times without us having to ask (some other places, you need to beg them to change your grill!). Our set was $80 but if you come for happy hours, it's cheaper. I think it's worth it for happy hour but not so much for dinner...at least not the sets. Should order a la carte.

Love the vibes here. Staff is attentive and really nice. Sauces are top shelf. I love the interactive culinary experience that I get to share with my friends. I really feel enriched! I would definitely recommend this restaurant to anyone who seeks out a bit of adventure in Montreal.

Excellent yakiniku style restaurant. The service here is very friendly and professional. The staff works fast and efficient. Our food was on the table in a timely matter. The food is excellent. The marinade that they use for the meats are very flavorful. There are many options to choose from. If you're in the area, check this place out!

Excellent, high-quality food, great service and a fun gimmick. I've been here three times, mostly for celebratory dinners with parents/visiting friends. It is usually slightly too much food, but that doesn't bother me! The happy hour is a great deal: incredibly generous in both food portions and timing (it's twice a day, and all day on Monday). However, it can be expensive and very hard to get in--the first time, I was told there was a TWO AND A HALF HOUR WAIT?? The second time, I booked a table for 8:45 and didn't get seated until 9pm. That's my main issue with the place, to be honest.

This has been my favourite Japanese bento chain for a few years. When I moved back to Montreal I was so happy to know we have a location too! Covid has been a bummer so I haven't been able to try out their grill but Gyu-Kaku is pretty standard no matter which location you go to so I'm sure this will be just as great. We ordered chicken karaage, Steamed dumplings with chili sauce and the sweet potato fries. Pros: 1. Food was fresh; piping hot and came with all the little extras. Lemon wedge for karaage and a dipping sauce. 2. Taste! I've been craving some good karaage chicken. And while not quite the karaage you get from 7-11 in Tokyo, this was top notch. Well done. Cons: 1. Neat packaging that separated every little element of your food from others meant that at the end we were left with a mountain of packaging. Don't get me wrong - for takeout - I totally get why the tubs of runny sauces were in their own little clear bag (otherwise I can imagine this is easy to make a mess) and so absolutely warranted, it did leave me feeling if perhaps some other elements couldn't be a little a bit eco friendly. This being said, during this time - when most restaurants are struggling to survive, I'm sure being 100% eco friendly is not anyone's immediate priority and I get that. So something to keep in mind for later. In any case; this particular con has absolutely nothing to do with this location. Give it a try!

First time eating out since March, goodness I missed having Japanese cuisine. Ordered the 84$ course. It came with meats like filet mignon, new york steaks and a fee other kind of beef which I can't quite remember the names. The meats are well seasoned and are extremely tender and delicious as long as you make sure not to cook it pass medium. Personaly, I like having it medium rare to make it tender and juicy. The course also came with a salade which was nice. The course also came with a chicken karaage. It was perfectly fried to the perfect crunchyness. Covid-19 measures: The restaurant will check your temperature before been seated which I think was an important measure to make sure everyone is safe. The each next seat is closed to unsure minimum distance between each table. Chopsticks, napkins and ustinsil are one time use. Soy sauce, vinaiger and spicy sauce are packed in one time use small plastic cups.

This place is legit. We ordered the set for 6 people and we were all satisfied. Meat quality was really good and the service was impeccable. Special thanks to our waiter Matthew for taking care of our table. He gave us instructions on how to grill meats and also was super attentive on our needs. My favorite meat is the filet, juicy and tender. Bibimbap was also really good. Though I wish they could switch one salad to a dessert since the later was not included in the set menu. The dessert menu was kinda disappointing for some of the items are missing in their new dessert menu. It came down to 30$plus tips per person. Although some reviews said it can goes up to 50$ per person, I think it has to do with the number of people who split the set.

Guys. I'm blown away by experiences at Gyu-Kaku. They have (mostly) good service, and I loved the simple but cool decor, along with the fact that between each group of four, they had a wooden panel separating us. Great for privacy! 2 of us split the $70 Geisha package. It might not be #AYCE but the package included SO MUCH FOOD, to the point where we didn't know where to fit stuff on our table anymore! The Gyu-Kaku salad and the "beef bibimbap", were good ways to start the meal. I love the meats provided for grilling (filet mignon + kalbi chuck rib + harami miso skirt steak + rib eye steak + marinated chicken). The skirt steak was the best - super tender and the marinade was delicious. The chicken karaage was yummy but on the salty side. The second time I visited Gyu-Kaku, we split the package meal for 4 since this way, you get to try a little of everything without having to make any decisions after a long day at work! My fave menu items are the beef garlic noodles and the grilled meats listed above. However, the tuna was cut too thick for our liking, the shrimps weren't deveined properly, and I found the steamed veggies to be too bland/soggy. The steamed broccoli and vegetables ready for the grill were better. The ice cream at the end of the meal was very refreshing and tasted like good quality green tea. I really like their app, where the more you spend, the more you earn and the quicker you can redeem your points. I have already been back three times now and I'll be back!

Really wanted to like this place. So many great reviews and yet it was quite disappointing. We tried 5 different cuts of meat and shrimp. Only 1 cut was really good which I think was the marinated kalbi. The shrimp was good too. There was a special melted cheese which I enjoyed dipping the broccoli into. They brought the meat cuts first and the cheese. By the time the cheese melted, we still hadn't gotten the veggies and sides. I found this quite strange that we were not informed which dishes would come first. Most meats and shrimp were brought out first. When we were done they changed the grill and finally brought the sides and veggies out. They say leave the veggies on the grill for x amount of minutes. While sitting and waiting for a while, the foil that the sides were in was still cold. Finally we flagged someone down and they said the grill was off. Common. Don't you check the grill after changing to a clean one?? By this time we had pretty lost our appetite but still hungry while waiting for another 10minutes or so. Server was barely in sight much and we felt that we had to catch someone's attention if we needed anything. Best part yet when we asked for a Shirley temple for a kid she said that it was not possible. They can't make it. What??? My friend then said it's just sprite with grenadine. The server said that they Cannot make it because there is No Button in the computer system to ring it in. Wow. Really??? Then I remembered they had a virgin Sakura drink on the menu. Basically it was sprite, grenadine and yakult. So I Then told her to put that drink order in and Modify No Yakult. Voila ! There you have it. A Shirley Temple. My friend enjoyed the ambience even with the few mishaps. I however was not impressed at all. Was waiting to go try the Arlington location but after this experience, I'm not sure if I want to anymore.