H-E-B

Gen Grocery Review Gen Grocery is a fantastic spot! Their produce is consistently fresh and high-quality, and the deli counter staff are always so friendly and helpful. Great selection of specialty items, too. It's clean, well-stocked, and the checkout process is quick. Definitely my new favorite neighborhood market!

A very nice HEB where employees are not constantly under foot, employees are friendly and they engage with customers. I wish this was my home HEB. Crowds at this HEB aren't bad at all outside of Howdy week. Also I really want to try the blueberry Oreos and anything with Dolly Parton's face on it

Wow, what a treat! Bought an organic salad from HEB—complete with mud and wood! Truly farm-to-table. Huge thanks to their customer service for the generous $5 refund. Problem totally solved. 🙃

Very bad experience with my wedding cake. I placed the order around 10am on Friday the 13th. Saturday around 3:00pm when I went to pick it up , it wasn’t ready which was fine the wedding wasn’t til 4:30pm but I could pick the cake up no later than 7:00pm so they had time. The older lady was asking what color is Dusty blue and we had to show her a picture . She also asked how I wanted it, and that she could not do the roses big they had to be small. All that was fine because obviously there was no other choice . 5:00pm the time I put done on the paper to pick up cake came around so we went to pick the cake and it did not look good . It wasn’t that bad but hey it’s a wedding. Once In a lifetime ! Very disappointed!

If you been to a HEB then this one is no different. Everything you need for treats,drinks, and meals. Parking area is small in my opinion.

Incredible location, they have all I needed to restock my dorm. And special shoutout to Bri on staff!! She saw me shopping for some Vaseline products, and helped me save money by pointing me towards a coupon that I didn't even see at first. She was super friendly, and I really appreciated her because she didn't have to do that. But she did it anyway, and that really helped me (especially as a freshman college student)!! 5 stars!! ⭐️

A Texas size grocery store with plenty of fresh and organic fruits and vegetables. Mostly open 24 hours. Has many varieties of spices, teas, frozen foods, and bakery items. The seasonal plants are also available in abundance. The staff is helpful. The service center processes from rent payments to DPS stickers.

Great store and prices and selections like most HEBs, but with the location, this place seems PACKED almost every time I come in. Parking is atrocious and it feels like an anxiety attack waiting to happen with how many people are inside.

8.18.24 only bought gas today. This location was very busy. There was a long line for car wash and almost all the gas pumps were taken.

All the food are good respectful the all workers The reason I always buy my groceries

Ran in for a gift card Open registers No wait Clean and nice people I love this location Heb at home is never this fast and efficient but I'm not able to move to CS, sorry Hope it keeps up this service

The place to buy food, etc. The purchasing power of your dollar goes a long way at HEB. A Texas business that started November 26, 1905 in Kerrville, Tx

Teagan is the most disrespectful person I've ever encountered at an H‑E‑B. I recently lost my ID and was issued a paper one from the DMV he refused to accept it because "TBC does not let us take paper ID's" when my roommate who works at this exact H‑E‑B says they are constantly taking them. I was able to prove to him my age and I have my Aggie ring and an alternate form of ID, it truly felt like he was racially discriminating me because I am a Latina Woman, all of his mannerisms pointed to that and he was being extremely rude. Managers like him tarnish the H‑E‑B name.

Food is passable, but beware the Financial Services offerings. I was sold a fraudulent money order, marked HEB but supposedly provided by Western Union. Chase bank branch on Texas Ave refused to honor it, and slapped an additional fee on my account. Multiple hours on the phone later trying to figuring out why, I am out of $$. Thank you, HEB in your continuous quest to steal from customers.

Best BBQ in town if looking for a place to eat and not shop. Food and service is top notch in Huntsville.

2022 HEB #543 Crawfish Boil event. It had been years since we had enjoyed crawfish, and this year we are SO glad that we participated! We arrived at this location, and the crawfish stand was all set up and lively with music from a speaker which was very inviting. (They promptly were ready to serve at exactly 11am!) We proceeded to go see what the crawfish looked like already cooked, and we liked the looks of them. A professionally displayed menu of what the stand offered was beside the set up: we made notes to get 2lbs of crawfish, 1lb of jumbo shrimp, 1/2lb red potatoes, and 1/2lb of corn on the cob. We went inside to procure our favorite sodas and then went to the stand to place our order. Hayden, Bryan, and a man wearing the coolest shirt were manning the stand. The cool man's shirt had an awesome screen that said, "We the people Eat mud bugs". Totally rad! We were greeted very cheerfully despite the weather was windy and getting hot. The men had the routine all worked out, and we were on our way before we knew it. The crawfish, shrimp, potatoes, and corn were cooked to PERFECTION not a single item was over cooked. (We truly appreciated that they were NOT drowned in garlic bits or heavily seasoned, yuck!) They definitely know how to season the boil, and we went back every weekend we could! Well, the season is coming to a close and so is the stand's participation. We went last Sunday looking for them, and we got the sad news. We will back front and center next season! We had some of the best picnics eating the crawfish and working on our tans was delicious! HEB, Hayden, Bryan, and the Cool man are the BEST crawfish team in BCS!

Last night, my friend and I went to this store to buy alcohol. We showed our valid IDs, but they refused to sell us. We asked why and she said we can deny your purchase, and I do not tell you the reason. The manager just wanted to back up her employee and refused to sell us for no reason too. That was the most disrespectful behavior from store staff.

Last night, I went to the HEB to shop groceries and I had a Champagne in my bag. I showed my ID to the cashier but she said I cannot accept your ID and sell alcohol to you. I explained that I'm 25 yo and showed my school ID as well. I asked why she doesn't accept it and she said I can deny your purchase and I do not tell you the reason. So, I asked to talk to her manager. The manager repeated the same things. Although I offered them to bring my passport as well, they said they do not accept passport as valid ID!!! I also offered them to call the cop if they believe I'm showing a fake ID but they basically said we don't sell you alcohol for no reason. The manager name was Jamie E. Although I don't care about alcohol, I am very offended and I was emotionally damaged and cried when left the grocery. They offended me while I didn't do anything wrong. I honestly believe their behavior is because of my skin color. Although I reported it to the customer relations email too, I am very disappointed with this store.

Great store and the bakery has great products until it comes to the store made breads. No matter how many times I have tried their rye and sourdough, the bread is full of large holes where they don't take the time to knead it correctly. I'll go back to making it myself so I know it's done right!!

daniel grigby mongled my fish better than any other employee i've ever encountered. He cut 11 oz of coochie fish for me and it was the most delicious ever. he also sold me crawfish also and it was finger licking good (kfc approved if they sold fish). He was super friendly and even gave me a hug when i told him i was having a bad day, so sweet. He definitely has a great future at this establishment and i highly recommend anyone get their fishy fish sliced by daddy daniel. love you king!! keep up the good work!!!

I've been shopping at this HEB since I moved here in August. Most of the time I use their curbside service. I've only been in the store a handful of times. I've been thoroughly impressed with the level of care. My groceries are handpicked by very friendly associates & I actually save money by not browsing the isles myself. I also appreciate what the company did for Harvey victims. That alone makes me happy to give them my business.

Clean, spacious, and well-stocked. Definitely love their tea selection. Why can't Walmart or Kroger or Tom Thumb or Target or Albertsons have such a lovely, lovely aisle of tea? H-E-B, come to Dallas, please.

As they say, they do everything better in Texas. HEB is a prime example of that. I go to this branch of HEB more than I go to college. Great quality, even better service.

I This HEB outdoes every Kroger within a 6 to 20 mile radius. It's actually a very nice HEB for an older one too. It comes correct with its meat department and has the most swiftly self check out in town. Especially if you are buying alcohol. If you are in the neighborhood and are in need for a quick stop for ANYTHING, you must stop here.

This H-E-B is AWESOME. I broke my bottle of wine out near my car and cut my finger open. They were so helpful and got my hang cleaned & bandaged up. They also replaced my wine I wish I had go the name of the young lady who helped me, but she was just so helpful & I am endlessly thankful!

Staff is super friendly, but due to the pandemic, the store usually is understocked. Great store, limited supplies.

Going to this HEB is definitely the most convenient because of where I live but I much prefer the one in Bryan. This one is always crowded with college students, some of them who have very little ettiequte when it comes to parking and minding other people's personal spaces. Since it is the more busy HEBs here, the produce doesn't seem as fresh, but if you're lucky and see them add more produce that's usually very fresh! However, there are times when there are very few people and shopping here is quite enjoyable. One thing that bothers me about all the HEBs is that I don't think any of then aisles are intuitively placed, there are cold and perishable items located on the perimeter of the store, when I think they should be all in one area, especially since the store itself is huge. I'd expect staples like dairy and eggs to be in the same location, but cheese has its own area in the deli, far from the eggs and other dairy products. However, there is a very wide selection of options to choose from, coupons located throughout the store to help you determine what to buy if you're in a pinch for money and there are so many HEB and country hill products to choose from! All of which are very delicious and up to par! The staff generally seems very helpful and kind although not very knowledgeable about all the products.

I do not use this H-E-B location much since it is generally not on my route to or from home. It is not quite as upscale as the H-E-B Tower Point off of Fitch but it carries pretty much the same things as the other H-E-B's located around the area. The one thing that is different is that it has a coffee bar, nice touch and I usually see them in stores in Austin, Houston and San Antonio. This location probably caters more to the students as their international section is not very large but then again the BCS Asian Grocery Market is just up the road. Staff are friendly and helpful.

Gave 2 stars bc the service in deli was great. However, we were quite disappointed w the front end service. Went through the self checkout and it felt like we were in our own. We needed the cashier to clear is for alcohol so only thing on the console was "waiting on cashier". We were the only ones in the area and she was busy talking to another cashier instead of attending to her duties as I stood there waiting. Neither made an effort to greet me nor acknowledge I was even standing there. After I went over there to ask her to do it we had another issue w the terminal locking up. Again she was inattentive even as we three stood there looking at her. Additionally, her "MIC" (manager) Brian was standing there and looked at us needing assistance as we waved him down to help. Instead of coming over and offering aid (notoriously outstanding service other locations are famous for), he glanced at us, turned, and walked away. You'd think it was unusual for people to be standing there for 5 minutes doing nothing.... Anyway, evidently this location has a reputation for ignoring patrons and it's become an acceptable thing. We come up here to visit friends and family and this is the first time inside this location, and it will be our last. There's another location in CS and we will be sure to go there next time since we are evidently a bother to assist.

Love this store! Great selection of produce. Deli has excellent selection of meats and cheeses. Nice meat and fish selection too. Sushi selection is nice. I can always find everything I need and the quality is always the best! Store is clean and employees are friendly.

We just moved to this area and started shopping here. The staff is so nice. On Saturday it was raining and I watched staff walking guests to their cars with umbrellas. One young man held an umbrella over me as I got into my truck. Never have I experienced this type of guest service. The cashiers and baggers are so friendly. They have a great selection. Love their craft beer selection as well. I will continue to shop at this store from now on.

I went there to shop and was curious about the online ordering. I spoke to an associate that was selecting items for pickup. I asked about how the select produce and such (to ensure they are fresh). She could not speak highly enough telling me they would deliver to my home. I stopped shopping and went home to try my very first online grocery experience. Let me tell you...she lied. They do NOT deliver! I left the store, left my groceries, went home, spent time online, theeeen had to go back and start over. Take it from me, do not shop for groceries online

I love this H-E-B. Coming to College Station for school, I was worried that there wouldn't be an H-E-B that compared to mine back home. Thankfully, this incredible H-E-B has everything I could ever ask for and more. They're always stocked up, the produce is fresh, but most importantly... H-E-B has always been there for me through my ups and downs. Go check out this H-E-B if you want the most prestigious grocery experience of your life.

Love this place. First time visiting a H-E-B after hearing so much about it from friends. Great selection of produce and groceries. The prices are also great. One negative was that they dropped one of the bags they were bagging which was full of blueberries and apples... so they went everywhere, but accidents happen. Will be back for sure!

The best HEB I've been to. Their Mediterranean bar always has delicious olives and good cheese. They also have an isle of spices, nuts and dried fruits where you can fill your own. I also LOVE their sushi; the California rolls and San Antonio's rolls are delicious. The bakery is usually good nothing too crazy. The tortillas though are super fresh and delicious. The deli always has unique cheeses too. Honestly I normally don't review things other than restaurants but this HEB is great.

Used the curbside pick up for the first time today. I needed a large quantity of fruit for a work event and checked prices and H-E-B was cheaper than Sams. Called this location and spoke with James who is the manager of curbside and he was very helpful, very nice and made this a great experience. This isn't the HEB closest to my home but I would consider using this one more due to this experience.

How often do you check your receipt at a grocery store? I always do this at this HEB (and the other one in College Station). Try it yourself, and you'd be surprised. Why? Because once every 2-3 visits I am overcharged. This typically happens with the items that are "on sale", typically fruits or vegetables. Today, I was overcharged $1 on a $2 honeydew melon. That is 50% more! (... and about 5% of my today's, relatively small purchase.) Sometimes, the price difference is even higher (I remember as high as $5 overcharge for one item!) If I notice it at the cashier, it takes time them to send somebody to check the price and then to do the adjustment. When I don't notice until after the check is finalized and paid, I have to go to the customer service, sometimes wait until other people are helped, and then again wait until they check for the price label in the correct department. Most of the time it happens, and especially at the customer service, they don't even bother to apologize. But they always have the same well rehearsed excuse: "We have many items, and the prices changed every week, and so we make mistakes". Well, if you do a mistake, you go and fix it, don't ya? On more than one occasion, when I came back in a day or two, before Wednesday when the sale changes, and I am overcharged again for the same item. They don't bother to fix it. Today's visit was on Saturday, in the evening. The sale started on Wednesday. So, for half a week, including a half of the weekend, they've been overcharging all customers 50% on these honeydew melons! And I am sure (and according to their "logic" and statistical analysis, that there must be other items that are also charged a wrong price. And after some 6 years in BCS, I am yet to see any of the prices to be wrong in the other direction. So, overcharging everybody some 1-2% of the entire purchase on average must be systematic. It might not that much on a single purchase scale, but "a billion here, a billion there, pretty soon, you're talking real money." as the former US senator Everett Dirksen once said. This store doesn't have the policy where an item that was charged the wrong amount is given to the customer for free (as it is done in many if not most big supermarket chains around the country). So, the store has no downside for making their frequent "mistakes" that increase their profits. And how many customers check their HEB receipt every time (or at all)? I leave the judgments if it is a store-level scam or not to the reader. How often do you check your receipt at HEB? I always do it here!

Great HEB in College Station. This is a million times better than getting shot or stabbed at Krogers down the street. The produce here is always fresh, and the staff is super helpful when you find them. They have a large isle of GLUTEN-FREE items which I'm in love with. As well as the same gluten-free bread they use at Grub Burger Bar. They do cary Nutella which is Heaven sent mixed on some strawberry non-high fructose corn syrup and NOM away you go YO. I'm going to make one right now, brb. okay back, HEB also has great bathroms if you need to stop in real quick. They do have a pharmacy as well as a great floral selection of goodies.

It's cool for the most part but I don't understand why no one takes expired food off the shelves. One day there was Parmesan cheese out and like 6 containers had green fuzzy mold lol that's not 2-3 days bad that's a solid week or more. I got a rotisserie chicken last night and made the mistake of not checking the sticker...I trusted it was made that day the sticker said 2/22. Good 5 days under a heat lamp. Safe to say I threw it away...unfortunately after eating a piece before seeing the sticker.

Shopping there gives you a queezy feeling. Prices marked on the shelf are not the same as those in the register when you check out. This is more than just bad management practices. The prices are always higher at the register. They advertise a baguette for $1.49. Fair enough. But when you get it home, you realize it is not the real thing. It is a soda bread, and has the consistency of a bolsa. In general, prices are higher at this store than competitors in the Brazos Valley. But they are also higher than other H.E.B. stores in the area. If you want decent prices at HEB, you have to go to North Bryan. And then you lose the variety that you find here. So they know they are selling at higher prices and don't care about it. Or you! When you take it apon yourself to point out the error of their ways, because you would like to see improvement, because you care about the place you shop, the staff get not just defensive, but overly aggressive and unfriendly. Maybe that's what you get when you hire students and pay them a low wage. They know that in 2 years they will be earning three times as much, and don't care about service.

Customer service was AWFUL. Was on hold and transferred multiple times. RUDE!!!

When school is in session this must be the busiest HEB in Texas. It's a great place to pick up some store made tortillas to build a Layne's chicken soft taco. The new HEB over past Rock Prairie has a better selection of... well, everything. But this HEB still gets 4 stars for convenience and for being better than all of the other nearby grocery stores.

Extremely sad that north texas doesn't have HEB, only Central Market :( HEB has a huge candy selection. Where else can you find mini sour patch straws?

Love this place. Some of their items seem overpriced- specially their store products when compared to big brands, but quality stands out. Clean, organized and packed with great variety of choices! Appreciate the focus on organic foods and the sushi spot. Great customer service overall.

This H-E-B's 4-star rating is on shaky ground. The Caribbean section in the international foods section is shrinking fast. It totally vanished at the Bryan store. They have been neglectful with stocking/ordering import beers. I haven't seen Asahi in this store for at least a year. They hadn't stocked Labatt for about 2 months, and Moosehead appeared at the same time after about a 3 or 4 week absence. They used to stock a delicate Pilsner style beer from France called Kronenbourg 1664, but it has been gone for nearly 3 months. A delivery guy from Kristen (Miller, Coors, Shiner,... distributors) was stocking one evening about two weeks ago, and I asked him about it, but he had never heard of it before. I'm a bit worried that this economic recession/credit meltdown will pressure this H-E-B to compromise the variety and quality I was so happy to see in 2003. I don't want to see this place dumbed down, blanded down, and made into strip-mall sprawl.

Love getting groceries here. From reserved parking for parents with children, to helpful staff, to fresh produce to quick checkouts- this place has it all covered. I have rarely seen long lines at checkout- the checkout crew are that fast!

In my opinion, HEB is the best overall grocery store in the College Station area. The store is always clean and well-stocked. They also carry a good variety of foods, including sushi, organic foods, and a large selection of wine. Their associates are friendly and courteous, and they have always been willing to help me when I'm trying to find something. I don't think you can find a better grocery store in College Station!

Kroger used to be my preferred grocery store before I moved to college station but I have to say, this HEB has won me over. The workers are always friendly and attentive, the store is clean and well organized, and the selection is above average. I always had the impression that HEB was expensive but honestly I feel like it is priced similarly to grocery stores. This one is right by my house and the decision between it and the neighboring Kroger is a no-brainer.

Grocery selection is larger than Walmart, but Walmart had better prices and selection for the home. Not the largest HEB I have been but large enough to have a variety of items.

The only HEB I can get to by bus since I'm limited on my driving selection! Very clean and nice, Huge selection, can easily pick up something new to try every day! Their cashiers are so nice and wonderful. Come in when there's not a rush for groceries, like around late morning.

This place is AMAZING. Great prices on produce (especially compared to my former hometown of Boston). EVERYTHING you can want and more is here. Love the bulk coffee and dry goods!

I grew up going to the H-E-B Pantry Foods, a small grocery store where Gattitown is now. It had only about a dozen aisles, a small bakery that I don't think baked anything real "fresh", 10 checkouts, and a small meat and fish counter. Then it closed and was replaced by H-E-B across the street. The new H-E-B was certainly a shock. It opened in early 2002 (April, I think). Easily three times as big and with warehouse-style ceilings, I couldn't believe something like this could come to little ol' College Station. There's many departments: a good selection of ethnic food, a bakery, deli, tortilleria, etc. etc. IT'S ALL HERE. And the produce quality is the best in town. There's almost always samples, something the Pantry never had. On a good day, there's probably four samples, most of them hot and prepared on site. There's a sushi bar too and rotisserie chickens. The bad things are glaring but few. Like a miniature IKEA, the store forces you into a maze of produce, and through the bakery and deli areas, not fun if you want to grab something and get out. The parking is another hassle. The parking lot is always pretty full, and if you come in the evening, forget it--the parking lot is absolutely full. There's also a huge ramp that connects it to the nearby streets: the H-E-B is sunken about 10 feet from street level. Ironically, despite how flat the landscape is, all the grocery stores in town (with the exception of the southern Kroger and the Wal-Mart), there's always odd ramps and sunken areas! EDIT: I forgot to mention that when it first opened, the donuts were much cheaper. We bought donuts there several times, but then the prices were raised and it wasn't really worth it anymore.

The male manager was extremely rude when my car was damaged by their parking spot blocks. It had a rod sticking up, I couldn't back out, and the rod tore the protective plastic under my car. I told him I don't want to have to replace it on my own and he respond saying nothing in the parking lot is their responsibility... When the sign only says damage by shopping carts aren't. Their infrastructure is not a shopping cart. He preceded to say that it's my fault because of the way I parked and if I had just parked more to the other side (which I didn't have space to do when I parked), then I wouldn't have had the issue. He was very rude and insisted that it's my fault and HEB is in no way responsible. If corporate is satisfied with this manager's response, I'm deeply disappointed with the company and they have just lost several customers.

Absolutely love this HEB! I make the extra drive from South College Station because it is so wonderful.

This grocery store is too crowded to do any serious shopping in. The selection is good, but Kroger's and Albertson's has a lot of the same stuff. They lock their carts up on you, so if you have to park farther out in the parking lot because it is too crowded good luck getting your groceries back to your car. It is very hard to push 100 pounds of groceries in a shopping cart that just locked up on you.

Love this grocer. Has just about anything you want or need, prices and store brands are good, gas prices low.

The best grocery store in the Bryan/College Station area. Outstanding variety (for this area, anyway); great selection of import and craft beers (though they can be slow to restock these at times); respectable selection of wines; the produce here is generally the best. This is an extremely crowded grocery store, but I don't mind dealing with the crowds in exchange for variety and quality.