H-E-B

been buying food here for 8 years, going almost every two days. Today, I felt discriminated against while shopping here. Over 90% of the staff are extremely friendly. A few months ago, I bought beef here; the outside price was $4.75 a pound, and I asked the butcher manager for a box, but the price was $5.49 a pound. Since I needed it, I didn't bother arguing. Today, I bought pork, which was limited to two pieces per person. Here's what happened: when I went to pay, the butcher manager followed me to calculate the bill and told the staff that there was a limit of two pork pieces. Then, he whispered something to me, implying I was being taken advantage of because I didn't speak English. Then, a staff member came up and impatiently told me there was a limit of two pieces per person and quickly took the pork away. I was thinking of just going back, but I felt uncomfortable and wanted to buy four, so I asked a manager wearing glasses if I could buy four. He confirmed that there was a limit of two per person. But I want to ask why others can buy six pieces of pork and four ribs without being bothered? I'll post photos of other people's purchases later to prove my point. Their scratch-off lottery machine also had problems. Four months ago, I bought some scratch-off tickets there, and the machine emptied $100 of my money, producing 10 sets of 2-piece scratch cards. It hasn't worked since.

Shoutout to my cashier, Chris S., and the bagger/runner who assisted me, Tori (I think it was Tori M.). Amazing customer service—so kind and truly delivered above & beyond help. I didn’t feel like coming to the store, as today has been rough. I’m so glad I went because I met them! They represent HEB well, and team members like this are the heartbeat of the store. God bless you both!

My wife and I love coming to HEB in Grandbury. We come here every time we come visit Grandbury. On December 26th we came to HEB on the way home. When we got there, I heard classic rock. There you go. I really enjoyed my grocery shopping while listening to classic rock.

I really love how this store is laid out, how friendly and helpful the workers are and how much room you have to shop. I wish I can pick this place up and put it in my town (Stephenville). This HEB is plus store because they have more then just food and a pharmacy. I recommend to go check it out some time. I'll appreciate it also.

This HEB is so big. The workers were very friendly and accommodating. I love that there is a variety of brands to choose from. I love the marinated meats in the Meat Market... And it carries Boars Head in the Deli !!

Walmart puts this HEB to shame for its vegan selection. This place hates vegans. They used to carry many good vegan items. First, they moved that section in between the meat selection, as you can see in the pictures. Genius! because this is exactly where the vegans go to find what they need. Now, they seem to have canceled that section altogether, I couldn’t find vegan mayonnaise. Thankfully, I found it at Walmart. But hey, don’t worry vegans, the management here decided to carry the WORST vegan brand, Kite hill, which tastes disgusting. This HEB won’t redeem itself unless they carry more Violife items, of which they have a couple, but not the Violife feta cheese, which is better than the real thing. And don’t get me started on the bad bagging, and the staff congregating outside on their phones, blocking the entrance, while we’re trying to get a cart and enter the store. Kroger, here we come!

It has already been my preference to shop at HEB over the other grocery stores in town as this location is consistently clean & well stocked. Today an employee, Connor, spent time to go out of his way assisting me while I focused my attention on my infant! Thankful for a very pleasant shopping experience.

The store has awesome selections and quality is great. Employees are usually very personable. I give it a 3 rating because it is always so busy and crowded! Often the store can't keep up with the demand due to Grandbury's exploding population! HEB could actually build another store between Granbury and Benbrook! Or between Granbury and Glen Rose!

One of the nicest HEBs I've been too Strange the parking lot was packed but not the store! Well laid out and clean. I LOVE those banana bread pecans!! HEB brand

When I'm visiting my family in Texas, H-E-B is a must stop for me! They have so many items that are freshly made or baked I only wish I lived closer. To be honest I try to go in the non-peak hours just so I can actually look at the things we can't get here locally in Oklahoma.

I love this H-E-B so much! My favorite worker recently moved on so sad, her name was Gabbie D. She was such a sweet heart! She is now coaching my great grandson at the YMCA over in Benbrook, she is such a great coach!

H-E-B Please come to CA!!!! Really enjoyed this store while trekking in Texas. Real gem.

There are three gas stations in close proximity in this area, HEB is one of them. We use a gas app to determine which one has the lowest prices. HEB is usually not the winner in this category. But maybe they have an incentive program that might balance things out. we generally find the gas across the street at the other shopping store to be less expensive, especially with our rewards discount. But this past weekend HEB was lower than the other two, so we used it. Perfectly okay place to buy fuel, but I know nothing about its quality. The one thing I don't like, see picture, is they offer the option to have a fuel additive, but there is no indication whatsoever of price. So I am baffled by that. Bottom line: Checking to see if there are discounts or incentives for registered HEB shoppers.

People tend to post complaints but I have to share a positive experience I had at 7AM this morning. I'm hosting a Ladies sleepover weekend and as many of you are probably experiencing, I have to go to multiple stores to get all the ingredients for recipes. This morning, I arranged for curbside at 7am at both H‑E‑B and Walmart. Walmart was out of things I needed and when I got to H‑E‑B, I asked if one particular item (fairly expensive) could be added to my order. The answer was "no" so they GAVE it to me to "thank me for my business." Brycen is the young man that made that happen. H‑E‑B always exceeds my expectations but this gesture left me speechless. H‑E‑B is the furthest grocery store from my house but because of employees like him, I will always make that 1 hour round trip to support such a great company and staff. #iLoveHEB This is exactly what my Visnostics books teach to sales and marketing teams; Always treat clients the way you want to be treated and the revenue will follow. #visnosticsalesandmarketing

Always stocked with what i need with great prices! Self checkout is available and always quick and easy! Perfect when you just have a couple of items.

I've always liked HEB, and this one is in a great area of Granbury. The parking lot as some very large trees out front that is landscaped and bulkheaded in areas. Gives lots of shade and great look to the store front. Inside is like the others, helpful staff, lots of foods and such that other stores don't offer or even attempt to try. Lots of premade items. Even with plants, which was why we went in today. They have some special philodendrons in stock for way cheaper than the plant stores. Ring of Fire, White Wizard, Pink Princess... these were all $20 with the coupon they had attached to the display table. We usually walk through the meat section as well, they usually have a lot of good meats for less than the competition. Always worth a look. Vegetables are always fresh looking, they carry a good bit that others don't, both organic and regular fare. This store is a nice one.

I love H-E-B because of the amazing service and even better selection of goods. It's my daughters 14th birthday tomorrow and they had everything I needed to throw a Parisian themed bash. The store is clean and the bakery staff was especially kind and helpful. It is truly a pleasure to get my groceries here. Also I don't know who is in charge of the music but it was playing all the hits from the 90s that I love

My Go-to supermarket for all my grocery needs. Never have had to stand in line at the checkout very long and they sack your groceries and put them in the cart. Friendly service, great housemade tortillas, tres leches cake, seafood and fresh produce. Will never go back to Kroger or Walmart again.

There is never a time that this grocery store is not absolutely crazy but I am still willing to come here because they have so many items that you're not going to find at your traditional grocery store. I could make the worlds longest list of things that are better at H-E-B purely because H-E-B makes them... Tortillas.....Guacamole....Tres Leche....Fajitas. Alll the best you can find. Need I say more? The pre-made items are also great for saving that prep time when busy. It's also my go to spot for weekends at the lake, for flowers, for desserts and more.

Their curbside service is great. The employees are polite and extremely helpful, the store most always has everything I need. Will definitely continue to stop there.

I recently started shopping at HEB and really enjoy both the Cleburne and Granbury stores which are almost equal distance from my home (Cleburne is a bit closer). The Granbury store is larger with more selection and when I have time to spare I love to go to this store just to browse the aisles. I also love love love the order online and pick up at the store feature this is a great time saver for us.

Love H-E-B! Great deals and great service! Other than Costco it's the only grocery store I go to!

Love H‑E‑B! Lots of variety, fresh produce, helpful staff and the store is most often clean ( depending on the day and time )

I wish we had an H-E-B in the SW Arlington area. I have not shopped at an HEB in years, and this store has a great selection. The one thing that I did notice, as this HEB does sell prime beef, and the the prices were pretty decent.

You cancel My Pillow.... I cancel YOU. Not shopping HEB ever again. Begone!! You dont deserve Texas.

Good Store that is well managed. Any suggestion or comment has always been met with a smile or thank you. Derinda does a nice job on checking us out. Always cheerful, smile and great attitude. My HEB

I come here at least 3 times a week. Drive across town because I like the selection. Prices are not the cheapest but decent. I tried to exchange diapers that I received at a baby shower. I brought them because the cashier said I could exchange them no matter where they were from if they are unopened. Great. Every time I come I forget and today I remembered! Unfortunately customer service said no way. I told her I wouldn't have brought them but I checked first. Still no. I asked the manager. Nope. Even though one of our employees told you that and you schlepped them up here we're still going to say no. We spend like a quarter of our income at this place. It just seems like maybe you would honor what your employee told a loyal customer. Feeling disappointed and needed to write this even if it just helps me feel a little better.

This HEB WAS a good one until Granbury exploded in growth from everyone and their dog moving here! It's now swamped with people, pedestrian traffic, trucks and cars. I avoid it now like the plague and go to other stores!

What an awesome grocery store! Have only lived in TX for a year and love the store, but assumed that was just everyone who loves to Loves H-E-B lol went last night to get a few things and while standing in line one of the staff came up to me and gave me a voucher for the cake I was holding! Said happy Mother's Day and that H-E-B would like to buy my cake for me! How awesome!! It is stuff like this that puts a store above and beyond

This review is for THE FLORAL DEPARTMENT!! Our daughter was married last weekend in Granbury and HEATHER at H-E-B Blooms was AMAZING!!! she started the planning with us a year ago, and everything was exactly as we visioned! From the brides maids bouquets to the alter arrangements, the reception flowers and the beautiful beautiful bouquet!! I was a little nervous ordering a complete wedding from the grocery store, but I had beard good things - and I am so pleased that we took the chance! We saved hundreds and got BEAUTIFUL high quality results!! Thank you HEATHER! Great job!!

Just moved here last August; was told by my hairdresser to try H-E-B as I was complaining about how much I hate shopping at Walmart. Let me tell you... H-E-B is where I shop now. The meat department and fresh produce departments are amazing; the selection and quality was exactly what I was looking for. The bakery was spot on as I ordered my granddaughter's third birthday cake from them. Thank You H-E-B for being here, especially for those of us that are sick and tired of Walmart.

I recently visited family in the area and needed groceries. 5 months into a health crisis and signs and state law about wearing masks. Why are H-E-B staff and managers walking around the store, without masks and without socially distancing ??? I'm very disappointed this store's leadership would allow this.

Nice grocery store, probably the lowest prices when compared to Walmart or Kroger. Friendly people always. I've shopped there for as long as its been in business at that location and the staff has been friendly every single visit.

How the hell Granbury deserves to get a HEB this nice is beyond me. Stopped in here for orange juice and wine. HEB fresh squeezed OJ is the absolute shit. Un pasteurized, unfiltered, and squeezed from ripened oranges their OJ in the fruit section is heaven. The OJ is sweet and unbitter just like the juice you squeeze from an orange. Depending on which HEB you buy it from it can range from pricey (Houston area) to downright cheap (Granbury). A couple of my co workers are suckers for a particular red sweet wine that is only sold at HEB and surprisingly this place had it. The store in general is set up perfectly. Love HEB, just not sure why Granbury and not FT Worth.

We rolled into the parking lot, headed inside to buy a gas card, then checked out. We used the card to get a discount at the H-E-B gas station across the lot. In, out, business complete. Not too shabby. From what I could tell, anything you'd need in a grocery store could be found here. Enjoy, Texans!

This place is so cool! It's giant! The employees are so nice and can help you with anything. They always have what you need. Check out is speedy and parking is Easy. Definitely recommend

So ever since Kroger raised their prices to god awful amounts I've been shopping mainly at H-E-B and Walmart. After being here numerous times I'm finally getting the hang of where everything is. For a while I kept thinking the only thing they needed was self checkouts. Then they got them. Now the only thing they need to update is the thing connected to ALL the machines that reads your card without having to insert it. You just hold it up close to it. It probably doesn't accept google or samsung pay either. They are a little behind in technology because they don't work.

HEB has the best in house seafood market in Hood County! The quality of fresh seafood is second to none. Being from the coast I know what fresh seafood should taste like and they have a life line of freshness going on! Friendly staff to greet you and super clean store! Keep Winning H-E-B!

Happy Thanksgiving. Was thankful the nice sales associate and butcher who helped me pick out some Fish even though the fish market was closed. Saved what could have been a mess of a thanksgiving. Always helpful... always nice. This is why I always shop at HEBs around Tejas.

We absolutely LOVE shopping at HEB! Awesome products and staff, and their prices can't be beat!

Love the Midland HEB. It's so nice and clean and has lots to offer. Wish the new ones in the DFW were like the West Texas ones.

I know! I know! Really?? I am writing a Yelp review on an H-E-B?? LOL But, if you are in the area and need to pick anything up from a grocery store this is the one to go to! I was on my way to a retreat in Granbury. I stopped in to get some healthy snacks. They had someone making sushi and they were sampling it! They had a beer rep doing a beer and chocolate tasting. When I asked where the dark chocolate was the nice man that worked there took me to it but also told me on the other isle Hershey's had the large dark chocolate bars for $.39 and went and got one for me to show it to me. This is a NICE grocery store, especially for the area! They even have a nice bulk department with unique items! It deserves to have a Yelp review!

Love driving to Granbury to buy my groceries at this HEB! Amazing! Always clean and nicely stocked! Fresh meat, fresh vegetables and fruits! Every trip I make is always successful! Love the drive...love the store! I will return for every grocery trip!

I wish they enforce people ton wear masks. Most employees wear masks and some half wear them. We go Kroger. Free pickup if you buy 30.00.

Visiting granbury and found this amazing jewel. From toothpaste to t-shirts, sushi to prosecco, you'll find it here. Texas treasures gathered for souvenirs at great prices. Friendliest staff. Please consider coming to New England HEB!!!

I've been using their delivery. I have had nothing but great customer service. I just wish they had a monthly subscription instead of the $5 delivery fee.

Good store but funny I was in here about to get ready to shop and the manager is making an employee clean and the manager said "the Vice President of H-E-B is coming in town so that's why we have to clean the stuff we normally skip and make sure we follow processes until after he leaves" wonder what else they skip!

Visiting Granbury is always a treat when I get to stop here. I love H-E-B are you kidding? There's rumors that Dallas will be getting a few in the next couple of months, years, idk but I am so ready! The prices on certain things are dirt cheap! You can find family sized snacks for $2 and even poultry for cheaper. I loved how friendly everyone was and the samples? Yep! Thanks H-E-B!

I've begun to use HEB more often. The produce still isn't stellar, but it's actually better than Kroger's now. Overall prices are lower as well. I desperately wish they hadn't taken out the olive bar and I still think it's WAY TOO BIG, but it will do.

I happened to be in the Granbury store on Wednesday, July 24,2019 late afternoon and was at the back of the store where they have that kitchen someone is always cooking in. I had the misfortune to hear the woman who was in there, Barbara was her name, go off on her young co-worker for what appeared to be a trash accident. Barbara did all of this over the microphone they use in that kitchen. It was absolutely uncalled for the way she berated that young girl!! Everyone heard the whole mess. Pool little thing was obviously embarrassed when she walked away. If a store lets their employees treat each other like that I do not have a desire to shop there. I will not be back and will definitely be telling my friends and neighbors about the incident.

I never leave negative reviews, but I have never been treated so badly in a store as I did tonight. It's 8:30 pm. Only 1 checker for regular carts with a HUGE line of people with large amounts of groceries. I go to the self check out with 5 open registers. I'm checking out my small cart of groceries when the person working tells me I have to stop, put my groceries back in the basket, and go get in the line at the other end of the store. I would have been done in 5 minutes, but she refused to let me. I asked, "Are you serious? That line down there wraps halfway through the front of the store." She quoted rules and told me to "respect the rules." Where's the respect for the customer? I'm having to check out my own groceries due to nobody working. How about HEB respect my time and effort? The poor person at the other end of the store was overloaded, with no help. When no one was using the self-checkout, why couldn't that be a solution to the problem? HEB should be the one bending to help customers, not attacking them. I have been a fan of this store since it opened. My son worked there for 4 years. But, I can't say that I will ever return after this episode. I would gladly not use the self-checkout if HEB had people working. So, I got to leave my groceries at the checkout and go to Kroger.

A stellar grocery, sanctuary from gun lunacy. Yes, don't go to Kroger across Highway 377, if you want to avoid the ammosexual crowd. I learned yesterday that the guy making fresh tortillas gives free samples upon request. Better yet, the sushi is to die for. Not in a fugu sense, it is REALLY good. As I always tell the crew there, despite flying to Japan weekly, this store is where I get 90% of my sushi. It rivals anything I can find, in Asia. The gal who makes the guacamole is similarly talented. In fact, we're having a party tonight with fresh homemade HEB "guac" as a starter. The floral department never misses, and there is frequently a manager floating behind the cashiers' stations to make sure you find the shortest possible line.

The store manager Pat at this location is an asshole!!!!!!! Had an issue with him yesterday was told that the area manager would call me within 24 hours nobody's called me to discuss the situation I have called several times today still no answer!!! I have never posted anything on social media before but I don't know how to get a hold of these people!!!!

I got into town late from work and Hannah S was my clerk at 11:50 this Sunday night. She did a wonderful job, she rang my lunchables and beer up properly, the total was great (lunchables are on sale for a dollar.) the only problem I had with her service was her fascination with nickelback. It's like she couldn't stop talking about how much she loves that terrible band. She tried to get me to listen to one of their new songs and I wouldn't. Her work is miraculous, taste in music begs to differ. The store is wonderful, the service is great, the taste in music amongst staff definitely needs some work. I hope this helps!

The best grocery store in town. The only thing that could be improved is to put in a good salad bar. Instead there are a couple of cases of ready-to-eat meals that you take home to cook. They aren't to my taste (too spicy) but others might like them.

Would someone please teach these girls how to bag groceries. Being cute doesn't excuse putting a jar of pickles on top of my potato chips!

I just moved to the area and was so happy they had an HEB. I shop there once or twice a week and spend more money than I should. I go there because most of the staff is nice and very efficient. Well, today I go in for my prescription. It's at a different pharmacy but thought it wouldn't be an issue. The prescription was for needles for my medication, not the medication itself. (You actually don't need a prescription for the needles but I have one anyway). Well the lady got the needles and met me at the counter, behind her pops Clarence (the manager) they noticed ive never been to that location before. I tried to show him the prescription on my phone and he told me to get outta there, I ask his name and he pulled his name badge out and said "Clarence, im the manager now get the f outta here" I stood there baffled, I had no words besides "douchebag". I talked to Pat the manager and had no results, Clarence then sees me talking to them and heads over laughing as I pass by. I will never shop there again. All I have left to do is get Walmart to send him my prescription and make him hand it to me. That's a win. Other than that, they lost a customer which is unfortunate. Bad management, bad execution and bad attitude. Tell Clarence to do some push-ups and eat a sandwich too.