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Google
We had a short stay at the end of June which started off a bit shaky but ended up being great. When we arrived at the hotel after a super easy Aerobus transfer from BCN, we were informed that the loft suite we had booked had an issue and couldn't be used. We were initially disappointed (as you might expect) but the actions of the hotel staff set the bar high for how a hotel should deal with this sort of issue. We got two regular rooms which were small (to be expected given the location) facing the plaza and given complimentary breakfast for the next morning. On top of that, we returned to our rooms after being out walking for a while and found that staff had put a complimentary bottle of Cava and a platter of sweet treats in each room. These are small gestures but they go a long way, so kudos to the staff!||The rooms were small but comfortable and clean with slippers and bathrobes provided. The beds were comfortable and the AC was effective. I was initially worried about noise from the plaza but we didn't find there was very much noise from the street at all and I am a very light sleeper, easily disturbed. We also didn't find there to be much noise within the hotel itself. Breakfast was fabulous. The location of this hotel cannot be beat: It's right in the thick of central Barcelona, close to La Rambla and the Gothic Quarter and surrounded by restaurants and shopping. Overall, despite our initial disappointment with not being able to avail of the suite, we had a very pleasant stay and would not hesitate to book here again. Once again, the staff at the H10 Catalunya Plaza were excellent, definitely fabulous ambassadors for the H10 brand.