CeeCee Bee
Google
We recently stayed here during a 3-day trip to Rome, and our experience at H10 was mixed.
The good....the staff were (mostly) kind and helpful throughout our stay, with the exception of a few snarky workers at the bar & restaurant. We booked a large 2-room suite with a balcony which was lovely, spacious, stocked with nice amenities, and the beds were comfortable. The location of this hotel is also nice and within an easy walking distance to many attractions.
The not-so-good....the food at the restaurant was absolutely disgusting, overpriced, and flat out inedible. We paid $100 for breakfast for three, and the scrambled eggs were watery and they tried to pass off a hot dog as breakfast sausage. Nowhere else in our European travels did we encounter this. It was positively repulsive. Equally as repugnant was the smell in the hotel. I'm not sure if they were cleaning carpets or what was going on, but there was an absolutely overwhelmingly nauseating smell of carpet powder that made us sick.
We paid over $700/night to stay here and having paid the same amount the week prior at The Cotton House in Barcelona - THAT was a FAR better value for the money, and the hotel was significantly nicer, too.
Based on our entire experience, we likely wouldn't stay at the Palazzo Galla again.