Haagen-Dazs

The servers here are genuinely friendly and make you feel welcome the second you walk in. I love that they actually let you taste things before you order — not many places do that anymore. Everyone is so polite, patient, and respectful, even when it’s busy. You can tell they really care about the customers and enjoy what they do. Honestly, you all deserve a raise for the effort you put in. Thank you for being so kind every single time. You’re the best, and it’s a big reason why I keep coming back.

We were shopping at Santan and had to stop in for a chocolate shake. The girl recommended a Belgium chocolate milkshake. We ordered a large and she split it into 2 cups for us. It had whipped cream and sprinkles on top. It was so delicious. Everything in the store was so appealing, the toppings were even displayed very nicely. I loved all the wall art.

These are pricey milkshakes. I got the mango smoothie and my wife got a coffee milkshake. The mango smoothie tasted strange and didn’t have any real mango flavor. Would not recommend it. The coffee milkshake was better and tasted good. Service was good but the ice cream in the smoothies was ok. For the price, I expected higher quality.

Walking in was welcomed, great service, and great atmosphere. The ice cream is always delicious. Everything was clean and sterile. The red balloon stand is an eyesore compared to the rest of the store; doesn’t fit in. Definitely coming back!

5/18 Updated to one star for the bad service that the young lady thar is working at this moment is giving. She forgot the whipped cream, she served smaller the portions, and her mind is always somewhere else. She always changed the ingredients. I won't comeback again. I changed my review from 5 stars to 1. Too expensive the ice cream for the customer service received with this girl. ----THE BEST ICE CREAM that I have had in a looong time. We went yesterday the 29th of August in the evening. And the store was clean, great ambience, the AC was perfect for Arizona summer time. The young boy who served us was polite, fast, and he prepared the order exactly how it was showing in the menu. Some stores don't do that and take them forever to do it. Definitely I will come back.

Amazing Cookies and Cream Sundae! I have no idea how they get their ice cream texture to be so gouie and sticky. It was absolutely the best Sundae I've ever had. What a surprise!!

This place is horrible for customer service. Their online app to redeem a free ice cream is impossible to get. Their app has been down for days. The manager or the district manager has no timetable as to when it might be fixed. In the meantime, they giving you a free coupon for a free ice cream that expires on October 10 and these clowns who work here don’t know anything. The manager who is not even in the store does not even give you a free ice cream because of the inconvenience. They have these young kids working here don’t know what planet there on. Very very bad customer service, and company.

first time here and not the last! the staff is very welcoming! the girl who was taking my order was very patient with me and very kind.