Habit Burger & Grill
Hamburger restaurant · Ballard ·

Habit Burger & Grill

Hamburger restaurant · Ballard ·

Charbroiled burgers, deli sandwiches, tempura green beans

Habit Burger & Grill by null
Habit Burger & Grill by null
Habit Burger & Grill by null
Habit Burger & Grill by null
Habit Burger & Grill by null
Habit Burger & Grill by null
Habit Burger & Grill by null
Habit Burger & Grill by null
Habit Burger & Grill by null
Habit Burger & Grill by null
Habit Burger & Grill by null
Habit Burger & Grill by null
Habit Burger & Grill by null
Habit Burger & Grill by null
Habit Burger & Grill by null
Habit Burger & Grill by null
Habit Burger & Grill by null
Habit Burger & Grill by null
Habit Burger & Grill by null
Habit Burger & Grill by null
Habit Burger & Grill by null
Habit Burger & Grill by null
Habit Burger & Grill by null
Habit Burger & Grill by null
Habit Burger & Grill by null
Habit Burger & Grill by null
Habit Burger & Grill by null
Habit Burger & Grill by null
Habit Burger & Grill by null
Habit Burger & Grill by null
Habit Burger & Grill by null
Habit Burger & Grill by null
Habit Burger & Grill by null
Habit Burger & Grill by null
Habit Burger & Grill by null
Habit Burger & Grill by null
Habit Burger & Grill by null
Habit Burger & Grill by null
Habit Burger & Grill by null
Habit Burger & Grill by null
Habit Burger & Grill by null
Habit Burger & Grill by null
Habit Burger & Grill by null
Habit Burger & Grill by null
Habit Burger & Grill by null

Information

907 NW Ballard Way, Seattle, WA 98107 Get directions

$10–20

See Menu
Restroom
Accepts reservations
Popular for lunch
Popular for dinner
Good for groups

Information

Static Map

907 NW Ballard Way, Seattle, WA 98107 Get directions

+1 206 659 0756
order.habitburger.com
𝕏
@habitburger

$10–20 · Menu

Features

•Restroom
•Accepts reservations
•Popular for lunch
•Popular for dinner
•Good for groups
•Good for solo dining
•Touristy
•Comfort food

Last updated

Dec 11, 2025

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Habit Burger Gives Away Free Food in Ballard | Eater Seattle

"I'm noting that Santa Barbara-based chain Habit Burger will open at 907 NW Ballard Way and plans to give free burgers to the first 200 people through the door on Saturday, August 18, and Sunday, August 19, with the store opening at 11:30 a.m." - Erin Perkins

https://seattle.eater.com/2018/8/15/17693152/habit-burger-ballard
Habit Burger & Grill

Dheidan A.

Google
I’m not usually the type of person who writes reviews, but I really felt I should this time. The service I received was outstanding. Mike was so kind, helpful, and had such a genuine smiling face. He made me feel very welcomed from the moment I walked in. The restaurant itself was also spotless and very well kept, which made the whole experience even better. Great food, great service, and a very clean place.. definitely worth visiting again!

Elvin C.

Google
I don’t usually eat at The Habit (nor do I write Google reviews), but since my gf wanted it we decided to rush in before closing. I had a pretty complicated order as I tend to do and our cashier, Angel, who I believe is the manager here hung in there and provided the most excellent service. They also seemed understaffed but they held it down. Food was perfectly made and I think I might have to make The Habit a habit from here on out (such an original pun I know, such brilliance). As someone who’s made tempura for a high end omakase sushi restaurant before, I was pleasantly surprised by the tempura green beans. It’s a great alternative if you’re looking for a side that’s less starchy. I also like that they offer sweet potato fries. The double char burger and grilled chicken sandwich were both surprisingly nice and stuffed with avocado which is a blessing because most places are skimpy with it even after paying extra for it. The last time I had The Habit was a few years ago from DoorDash but that’s clearly no way to judge a restaurant. This place really hits the spot in a non-fussy atmosphere and I didn’t at all feel floored after eating it even though it resembles a fast food establishment. The prices seem even cheaper than McDonald’s/Jack in the Box, especially for what you get. Can’t wait to be back to try other stuff!

Lauren C.

Google
Craving a Habit chicken club sandwich tnight and glad to have found a habit in the neighborhood! We were one of the last customers of the night coming in 10 min before closing and were given a warm greeting by staff. Had a wonderful experience connecting with the manager Angel Hernandez who was the one who took our order. Such a pleasant, kind, and fun loving soul and he made our quick run experience to the Habit tnight so worth it! He even threw in some perks for us for our next visit, so generous. This is probably the best habit experience with staff I’ve ever had, will definitely return to this location!

Michelle G.

Google
Super friendly staff! The woman at the counter, Elizabeth, went above and beyond. When I told her I had never been before and that my coworkers are always raving about Habit, Elizabeth gave me a voucher for a free Charburger to come back!! Even if I didn’t get the voucher, I would still come back. You don’t see service like that these days. Aside from Elizabeth being awesome, the lobby is extremely clean. The food came out quick and hot, made exactly how I wanted it. I will definitely be back soon :)

Ahmad I.

Google
Hands down the best burger spot in Seattle. Whether you like sitting indoor or outdoors, you will enjoy a juicy charBurger.

Harold J.

Google
Never eaten at The Habit before. Friend and I went there for a burger and chat. I had the Santa Barbara burger (on Elizabeth's recommendation) which was out-of-this-world wonderful. Super friendly and helpful vibe the whole time we're there. Looking forward to going back!

Derek

Google
This has really become our number one burger choice in Ballard. My wife and I adore great service, and Elizabeth and Mike are always supremely hospitable. In a world of fast-casual dining, it’s these types of people who will keep us coming back and differentiate this spot from their competitors.

Megan J. M.

Google
My husband and I were trying the new H Mart in Ballard and we saw a habit across the street and thought it would look like a good place to get a snack. I really enjoyed my burger. I love char broil burgers so I thought I had an excellent taste. I like that they have the sauce area with all the different peppers. I thought that was really cool and I really like the style of french fries they offer as well. I paid extra to get a cup of ranch and it was so watery very weird. My biggest complaint is that the restaurant part had a really overwhelmingly bad smell of cleaner or air freshener so much so that my husband and I had to eat outside I would definitely come back, but I hope they can address that smell in the Restaurant.
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Lauren C.

Yelp
Craving a Habit chicken club sandwich tnight and glad to have found a habit in the neighborhood! We were one of the last customers of the night coming in 10 min before closing and were given a warm greeting by staff. Had a wonderful experience connecting with the manager Angel Hernandez who was the one who took our order. Such a pleasant, kind, and fun loving soul and he made our quick run experience to the Habit tnight so worth it! He even threw in some perks for us for our next visit, so generous. This is probably the best habit experience with staff I've ever had, will definitely return to this location!

Benjamin H.

Yelp
I've been wanting to try Habit Burger ever since I read that they had ranked ahead of In-n-Out in a survey of fast food burger joints. I went to the Ballard location and ordered a double char burger and fries to put this to the test. Overall, Habit Burger was very good. The Ballard location was spotlessly clean. The double char burger was excellent and similar in style to a double double from In-n-Out. The fries were hot and crispy and far superior to In-n-Out fries. Would I go back? Absolutely. Is Habit Burger "better" than In-n-Out? If given the choice, I'd probably pick In-n-Out over Habit Burger. Quality at both restaurants is high, but In-n-Out is noticeably less expensive. Of course, there are no In-n-Outs in Seattle. A more interesting comparison might be Habit vs Shake Shack. The prices there are roughly the same (Habit may have the edge) and I think Habit's fries are better. In short, you can't go wrong and Habit is a good addition to the Seattle fast food burger scene.
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Carl N.

Yelp
I walked in at 12:30 pm on a holiday weekend in the middle of a little rush and I was very impressed with how smoothly the staff crushed it! I did need to wait in line for a few minutes which is a first for this location for me in several visits. I ordered my favorite which is the grilled chicken club sandwich which comes on sourdough with Avocado and bacon. As I was ordering, I saw them slapping piles of meat on the grill, thinking it was going to be a while. I sat down at my table and answered a quick work email and bam. The buzzer went off, and my sandwich was done, and it was perfect! I ordered my tempura green beans as well with tartar sauce instead of the spicy mayo and it hit the spot that way for me. Most of the people from the rush went outside to eat or hit the road so all the sudden the rush was over and they had cleaned up all the tables And the place was clean and comfortable. Nice job! I only have a pic of half of my sandwich because I ate everything else before deciding to review.

Annie T.

Yelp
Don't you hate it when it's your first time eating there and you get scolded by the cashier for not mentioning you want the combo? I ordered the 3 items separately, figure it out asshole. Your one customer didn't appreciate your attitude and left. Buh bye
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Marcus S.

Yelp
Came here to satisfy my ever-present enjoyment of a good burger. Stepped up to the counter where I nice young lady took orders while also instructing a number of back-to-back customers food delivery drivers. Seems to be a big part of their business as the restaurant was pretty much empty on a Saturday afternoon. The meal didn't take too long. There are condiments and other adds you can put on your burger at your leisure without having to request it and risk it being forgotten. I went with a double char cheeseburger Two freshly chargrilled beef patties, caramelized onions, crisp lettuce, fresh tomato, pickles, mayo, and cheese on a toasted bun. All in all, pretty good for about $14, a bit more of a value than a lot of these "premium tavern" "smashburgers" for $18+ and are thin, thin, thin. Not bad as far as chain burgers go and at a decent value.
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Jack R.

Yelp
Food was quality ok for the price, I was given the wrong order. I had ordered just a double char burger and received a regular char burger with fries. The staff was friendly but had a hard time understanding the customers. Also was extremely understaffed, 2 employees and it seems one of them was in training.
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Lindsay W.

Yelp
Before ordering I asked if they had cash back, the man at the register said yes. So I placed an order, then I went to pay and did not get prompted on the screen, so I confirmed again that I would be able to get cash back and he said yes. So I continued to checkout, selected tip and still was not prompted. The transaction was approved and then my receipt printed... which was weird. Because I paid with a debit card. I proceeded to ask where the cash back option was and he looked at me dead in the eyes and said "we don't do that." Then why did you lie to me and repeatedly say it was available on the screen?? In addition, I got the "ahi steak" sandwich and it was awful. Overcooked, soggy, no flavor and smelled fish-y (not in a good way). Poor customer engagement, service and food -- will not be back.
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Tim L.

Yelp
Absolutely one of the best burgers I've had in Seattle! The Original Charburger is truly that good! While it's not an overly busy location, that's mostly due to location. Certainly a hidden gem! The service is spot-on and friendly here. The music is contemporary and not too loud, so conversation is easy. Not too often that stands out! My new favorite lunch/dinner burger location and fairly close to home.
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Joshua L.

Yelp
I've been really into Habit Burger recently. The staff here is pretty nice but only a few people working so it may take a minute to get your food. The parking lot is nice and easy and there is lots of seating. A good place to grab a burger overall.
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Katrina S.

Yelp
I stopped by to get lunch yesterday and in getting iced tea the lever for the tea came flying off and tea came shooting out at me all over my clothes, phone and wallet. I was soaked. The workers were kind in letting me know it was fine and has happened a few times before. I wasn't offered any assistance in getting dried or making sure my stuff was okay. I don't begrudge the workers because you could tell they were doing their best, but it's clear there is negligence on behalf of the management in their machine maintenance. leaving a broken tea machine out there to drench your patrons is not acceptable. When I went to get another drink I couldn't get any ice and the person cleaning up the tea had to come hold and shake the machine. It's obliviously a continued issue with maintaining machinery. I had to sit through a four hour appointment drenched in tea and my phone couldn't be charged until today due to liquid damage that had to dry out. Totally avoidable situation and not one person from the store paid any attention to the items of mined drenched in the situation.

J J.

Yelp
While I love the food most of the time, what I can't stand about this particular location is one of the shift leads/managers. He is truly inefficient, confusing to understand (and I speak multiple languages) and lacks time management skills. On top of that, he is rude when called on it, he's sweating profusely like he's got a habit (and I don't mean the burgers), and it just makes the whole experience very uncomfortable. We can see the team working hard on the grill and I've been there on other days where everything ran smoothly with a larger crowd. It's just this one guy. Every. Single. Time.

Cherise C.

Yelp
my son loves burgers and was incredibly thrilled with his Santa Barbara charburger. if we had one near us, we would definitely be regulars

Jack H.

Yelp
Good example of why you don't treat Yelp as the bible. This is a solid burger at a fair price with good service. Reasonably priced considering how even Dick's burgers are now priced and these burgers are manna from heaven compared to Dick's quality. I like the condiment bar, that's a nice add on. Burger had a nice char and good meat flavor and the toppings weren't overpowering that.
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James C.

Yelp
I reached out to them via the given email about how they messed up my order, and they didn't respond.
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Hucky K.

Yelp
I really want to give it 3.5 stars... Pros: burger was tasty and instead of fries, I was able to get deep fried green beans (tempura style) and that was pretty cool Cons: staff who work there all look tired and overwhelmed, there was nothing wrong between my interaction with the staff other than I couldn't help but noticed that nobody was in a good mood. Also, I had heartburn after eating there...maybe it was too greasy?

Andrew G.

Yelp
Walked in here on my lunch break to try and redeem my free birthday burger. It was busy and just two people working, no big deal but finally go to the counter and Pepe had no idea what I was talking about even with the email that says everything right there. So he assures me in half broken English that he might do something about it. 15 minutes later I'm still standing there as he continues to help the people behind me in line just ignoring me. I finally had to say are we doing this or are you just wasting my time?! He again couldn't even articulate that he didn't know what to do or that he could try and make it right. Half hour for nothing I'm so furious at this experience and lack of any knowledge or customer service, let alone English knowledge. Ruined my afternoon.
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Mia Z.

Yelp
I think this little place is great! It is a chain started by two brothers in Santa Barbara I think. It is a fast food chain type of operation but has this local small business touch. You order at the counter and pick up your food when it's ready. I love their fried chicken sandwich, veggie burger(make sure you add grills mushroom, it makes a world difference), their tempura green beans is my must order item everytime too. Staff is super friendly too. I visit this place on a regular basis. Stick to the char burger, impossible burger is new ok the menu, also great! It is affordable and decent for what you pay for.
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James T.

Yelp
Like every burger place there's always a signature burger, here they got the char and to top it with their fry sauce itsnt too bad. But everything else on their menu is... I guess not balanced. Like some of their sandwiches and burgers are overloading with ingredients or unbalanced that causes it to lose its flavor. However since they added the chicken bites, they're pretty good with the sauce and with just the two sides could fill you up fast too.

kaleb w.

Yelp
Consistently one of my favorite burgers around, and the tempura green beans are even better than fries. If I'm getting a burger I get habit

Anjoli B.

Yelp
Good burgers ok price but they forgot 1 of the 3 sandwiches in a take home order we foolishly didn't notice till we got home, we went back but they didn't give us a refund or any type of reimbursement for our time having to go back and forth for a $13 Burger:/
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Jasmine N.

Yelp
never coming to this habit again!!! for a $12 salad you'd expect your order to be right, especially if you order with the app (the details are right there) my salad was missing a protein ingredient. they gave me no dressing. i paid for extra ranch. never got my ranch. on the app it also says to add napkins and utensils. never got that either!!!! very disappointing and such an inconvenience :( worse habit i've been to tbh.
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Nhi N.

Yelp
Nice place for a hectic and busy lunch break. I love their Teriyaki burger with grilled pineapple. Don't forget to spoil yourself with fried green beans and cauliflower. Nice staffs. The place also has free pepper pickle for consumers!
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Martin D.

Yelp
Ordered a shake with no whipped cream. Received a shake with whipped cream. Requested utensils in my order. Received no utensils. Not even a straw for the shake. Asked for delivery to be handed to me. Order was left at my door, milkshake melting and food getting cold.

Regine A.

Yelp
We ordered the charburger, fries, and chocolate shakes. The burgers were really good. Fries are standard, but they have ready made fry sauce which took it up a notch. Chocolate shakes were good enough to satisfy my cravings. Reason for a 5 star is for the general manager Santana. He has the absolute best customer service I've experienced in the city. He made my first experience at Habit Burger a memorable one.
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Brian W.

Yelp
Freaking gross. Do yourself a favor and eat somewhere else. Even McDonald's is better and more consistent than this crap. This happened to be one of the few places left open for delivery in our little West Seattle enclave last night, and somehow we ended up ordering some "char" burgers, which arrived cold even though we live in the neighborhood. There is no "char". Only disappointment and regret. Fries are soggy and the meat tastes like something you would get in a middle school cafeteria. I also ate at the Tukwila location a few years ago, which sucked. The problems with this crappy little chain are systemic. Do I need to say more? I'm not sure why you're contemplating eating here and diving into a Yelp review for a fast food chain. I guarantee that no matter your current situation, choosing to dine here is a mistake. There is an alternative somewhere. Stop reading now and go find it.
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Austin W.

Yelp
Stopped in tonight for the first time. That deep fried smell hits you as soon as you walk in the door and got my mouth watering. It took me a hot minute to go over the menu. It's quite lengthy and offers a wide variety of customization to fit your pallet. As this was my first time I figured I would go with the classic Habit Burger. I got mine with cheese and bacon and all the fixings. I also was entranced by the bubbling strawberry cucumber lemonade so I got one of those to quench my thirst. I also subbed out onion rings for my fries. The staff was all very nice and patient. They were attentive and got our food out in a timely manner. The establishment was very clean and made sure to take extra care for covid safety. There were stickers on the floor, signage on tables and doors directing customers. They had plastic barriers at the register and everyone was wearing masks. I got my food to go, and it took me about 10 min to get home. By the time I sat down to eat my burger it was cold. I can't fault the restaurant too much for that as it had been sitting for a bit and it's pretty cold out. I might suggest thicker foil wrappers for the burgers instead of the paper. Everything in the bag was greasy. Napkins were unusable. The onion rings had a great crispy crunch but I've had better. They didn't taste super fresh. The burger was a messy one, cheese and sauce all over the super soft bun. My wrapper was soggy and falling apart from this mess. I love a messy burger. The flavor on the burger was classic. It had that classic dive burger taste everyone loves and the toppings all tasted fresh and flavorful. The drink was sweet and crisp, very good. I don't know if I'll make it a weekly go to burger joint but I might make a Habit of dropping my in from time to time. There were a lot of items on the menu that have me curious to go back again soon and I hope to eat in sometime soon so I can get the full effect of it fresh and hot!
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Aaron G.

Yelp
The chicken sandwich I got here was bland. There was a long wait for the food. Homeless encampment right near the entrance. No Wi-Fi. Might give this place another chance and try something else. The staff member that took my order was nice and polite. I haven't formed the habit yet.
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Lisa J.

Yelp
This was my first time checking out Habit Burger Grill. To say the least, I was not disappointed. I ordered the Impossible burger and it was delicious. If you are vegetarian or not, go ahead and order one because it tastes pretty close to the real deal. The impossible burger comes with lettuce, tomato, onion, pickles and mayo and you can opt to include cheese or avocado. The size of the burger is comparable to a Big Mac. I had no idea how large the burger was so I ordered fries and could not finish it all. The south center location is in a strip mall, there is no drive-thru. You can dine in or get the order to go. It is a great place for families to dine! The restaurant is clean with a very nice vibe! The staff were friendly and seemed knowledgeable about the menu items, If you are looking for a good vegetarian burger check Habit out!
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Greg C.

Yelp
Quality has gone WAY down since the pandemic hit, I could understand scrimping a bit here & there, but getting a burger to eat @ the restaurant that's luke warm, over cooked & tiny is not a very good combination. Cheese wasn't even close to being melted....
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Marina K.

Yelp
I have been here a couple times at this point and do like it. I have had a couple not so great experiences where our order was messed up, but this time we came on a Saturday around 1pm and it wasn't busy, nice customer service and the food was good. Check photos for what we got but my favorites app is always tempura green beans. Perfect batter to green bean ratio. The burgers are good too, a little more expensive than a typical fast food place but this is a step up. I love that the burgers are loaded with pickles, tomatoes, lettuce and caramelized onions. Also, we didn't get it this time but the lemonades are good as well. Check this place out!

Candace M.

Yelp
The Ballard Habit Burger location is our favorite! The Manager is super friendly and goes above and beyond to offer quality food in a very short time. I also appreciate how clean the entire dining area is and the employees always give us excellent service and food (made as requested, hot and looks like the photos). Outdoor seating area is nice, too.
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Jamie N.

Yelp
Great burgers, salads and love the sweet potato fries. Prices are amazing too. Always quick and fresh.
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Bridgett W.

Yelp
I popped in early one weeknight evening and was greeted by an associate who was training another person on the register. It was super smooth and the person did a great job of taking my order and getting it right! I opted for my usual, the charburger with a side salad. I added the pineapple to the charburger, which is AWESOME - but don't ever get it to go with pineapple on it - it will get all soggy. I had my choice of tables and it was honestly a pretty quiet experience since it was so dead in there. I imagine it's busy at lunchtime in that area. The location is fairly new, and the layout is nice. They have some booths, some tables and some outdoor seating as well. The burger was high quality and on-par with other Habit Burgers I've been to. Thanks for making the experience consistent and enjoyable!
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Peg C.

Yelp
For the past few years, I've eaten at The Habit whenever I visit my bro and his fam in Northern California. A couple of times I said aloud, "Man, I wish we had one of these in Seattle!" Well, my wish came true. I've eaten here at least 10 times in the last few months. Yep, I'm a burger fiend. I'm sorry I don't have any pics. I'm always ravenous when I go there and just want to eat right when I get my food. The burgers, grilled chicken, and grilled ahi tuna are on point. The few times we've had problems (I can't eat onions and twice they put them on even though I said no onions), the staff have corrected it right away and made it up to us. The service is fast and friendly. Everyone there seems to genuinely want you to have the best dining experience. Thanks, Universe, for granting my wish and bringing the Habit to Ballard!!!

Matthew F.

Yelp
I grew up in Santa Barbara, where the habit is from, and am so disappointed with how much this restaurant has changed. Used to be one of my favorite spots and it's just nothing close anymore. First of all, do not take these burgers to go, the buns are so thin and weak and will be dripping wet and soggy when you eat them, even if it's very close by. I live less than 5 minutes away and I will not go back. Do not order door dash. It will not be worth it unless you want a wet mushy experience. I've even tried ordering without sauce and the buns still just do not travel well at all and just compress down. They're weak! Half fries half onion rings is a great side but the last time I went (the last time I will go) I got 3 onion rings. And one of them was tiny. If you're with the habit corporate you need to work on the to go experience. It's awful. The burgers do not translate to this whatsoever.
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Kiki M.

Yelp
Oh Yes!! It's really good burger and cheap, it cost only $4.95. Martin had a Golden Fried chicken sandwich, it was so big he couldn't even finish it! Must to check it out!

Don A.

Yelp
Love the burgers and fries BUT ordered three burgers, two drinks and onion rings and was billed for two meals so got two order of fries and I asked for water and billed for a drink then looking at the receipt a SERVICE Charge for almost $5? What is that, I added a tip. Total bill $50 about $15 added?
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Joanna P.

Yelp
This Habit Burger Grill location did not disappoint. Having tried the California locations previously, I had very high expectations for this new location in the Seattle area. The burger was perfectly cooked and the patty was very juicy and fresh tasting. The fries were very well made and perfectly salted as well. The staff is very accommodating and care a lot about their business and making sure the customer is happy. If your fries are cold, they will make you a new batch and they're always willing to put the customer's needs first. Unlike other Seattle locations who have very poor food safety ratings, this location is very clean and well kept. If you are going to try Habit Burger go to this location!! HIGHLY RECOMMEND!!
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Laura L.

Yelp
Review in the Time of Covid: We ordered delivery for lunch via DoorDash. I found it interesting that our bags were either heat-sealed or stapled shut - maybe to keep any Dashers from potentially stealing a french fry? Let's say that when you're ordering delivery for a fast food, you're paying a premium, and it better be worth it! Some things I've ordered have been worth it. Habit? Unfortunately, not so much. We ordered the fries extra crispy, but there was no detection of an attempt at extra-crispiness. They kinda tasted previously frozen, which most fast food places are, but manage to disguise it somehow. The onion rings were not to my taste, with the batter and crispiness overwhelming any onion flavor. On the other hand, my veggie cheeseburger was the opposite! The only flavor distinctive was the onion. And the extra avocado wasn't added, to my dismay. We got an extra cheeseburger, somehow - which led me to believe that the dasher was waiting for our order during what must have been a busy time. I'm sure it was just a mix-up, but since we really didn't love the burgers, it wasn't in our favor. Ballard has a few fast food options - and sadly, I'd recommend McDonald's over Habit if going for chain fast food. Lil' Woody's is still my #1 in Ballard - so I highly recommend ordering take-out from there.
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Phil M.

Yelp
This is a fairly new "fast food" burger spot. Everything inside was new and clean. They have a lot of seating and it wasn't to crowded when we came in Friday evening. I got the burger of the month (French onion soup burger) and a cheeseburger with fries and onion rings and a drink. I was impressed by the quality of the burger and ingredients used. It was flavorful yet simple. The cheeseburger had everything you needed cooked onions, lettuce, tomatoes, pickles and sauce. They are super generous about the onion rings which were breaded perfectly. I like how they have a jalapeño and hot pepper bar. Don't forget to use the fry sauce. I was surprised how inexpensive it was for everything being around $20. I will definitely be coming back to try the other burgers on the menu.
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Bruce F.

Yelp
We did not realize this was a California chain when I spotted it. I was excited that I had found a new stand-alone Hamburger place in Ballard. The inside is large, clean and antiseptic - not fun and lacking character. We tried the special Onion Charburger but the cashier appear to be confused about their products, what was on the burger and what we wanted (we were basically just ordering the burger as it was listed on the special menu.) I asked about what kind of fries (size) they had (McDonald's type, dinner, etc. - and he had no idea.) When we received our order - I was surprised there was no paper plate. You are supposed to either eat off your tray - harder when there are two of you - or trust that the table is clean. I asked about it and was told if you do not order fries or other products - all you get is a wrapper around 1/2 the hamburger. Note we were dinning in the restaurant. We both found the hamburger to be on the bland side - not very seasoned - and not something I would come back for. Also both of us had a bad aftertaste - yuck. They need to definitely work on service and product. Will not be returning.
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Ethan M.

Yelp
It didn't suck, but it wasn't that good either. There was nothing particularly special about it. It was also expensive, so not a good value. The building was freezing. I mean uncomfortably cold!
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Jerry G.

Yelp
We ordered 8 items and asked for ketchup on the side with each item. They gave us 0. Ordered 4 fries, 3 extra-extra crispy and one regular. They were all regular. Ordered one burger with no onions and all had onions. It's pretty basic food. Shouldn't be this difficult to put out an accurate order.

Helen K.

Yelp
The burgers are fresh and delicious, and I love their juices and iced teas. Good fries. Also, they have a large, covered outdoors area (despite loud music), with heaters, so no complaints there. A strange incident happened to me today, though. They got my order wrong, and said they would throw away my burger and make me a new one. Not wanting to waste food, I asked could we keep it, that my husband could eat it. Very suspicious response from the manager who closely read my receipt and then basically tried to insist they needed to take the burger away from me before they would make a new one. As if she was worried I was trying to scam them out of a $5 burger. Needless to say, insulting. I explained I didn't want to waste food, eventually she said they'd make me a new one ... and 15 minutes later, no burger. Checked back, looks like the new burger was never started. Now, I'm really hungry, running late AND insulted. Not a way to treat customers, especially when the mistake was theirs in the first place. Something is wrong with the customer service here.
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Lily I.

Yelp
Really good burgers for a good price. The pattys have so much flavor and the american cheese is all melty, just perfect and classic and not too *big* --so you still feel good afterwords. They gave coupons to all their neighbors, which also made a good impression.
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Amanda A.

Yelp
Ordered a chicken sandwich via Doordash. Bun on sandwich had a huge chunk of mold on the bread! (See attached photod) Hope you guys enjoy a visit from the Department of Health. To anyone else who attempts to eat food from here, exercise extreme caution. Disgusting and shameful!
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Brooke B.

Yelp
Our favorite burger spot. Flame broiled flavors with high quality ingredients. I love their strawberry milkshakes too. Delicious every time.
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Senjata W.

Yelp
OMG. This burger makes me question every other burger decision in my entire life. It's literally the best burger I have ever eaten- and I'm over 50, and a huge burger fan. The toppings were not elaborate, but they were perfect, and the meat was the star of it's own show- tender, juicy, thick, meaty, and delicious. The fries were also excellent, as was the salted caramel milkshake. I am told the burgers were cheaper than most big chain fast food, but that the shakes were a little pricey. I cannot rate the restaurant or the service, only the food, as it was take-out, delivered by a family member.

Nicole P.

Yelp
Upscale fast food burger and fries. Online ordering makes office lunches quick and easy. My go-to when the staff wants burgers for lunch.