Hackensack Meridian Mountainside Medical Center

This was my first experience delivering a child. The hospital could not have been more of a mess. They put me in a room that I was not supposed to deliver in, I told them the baby was coming so they rushed to get the room set up, they did not feed me when I waited almost two days to eat cause I was on medicine and the nurses were hostile because I was unaware of what was going on with MY BABY. My nurse, Krista was the only one who genuinely cared for me and made me comfortable. One of their old male doctors was so rough and left me crying my eyes out as he conducted a cervix check. I literally heard another doctor speaking to him about how he was unprofessional and was doing too much. How he made me super uncomfortable. I requested that he was not going to check me again. It was a horrible experience, they never even took my newborn pictures. If you have a choice, find another hospital. This was my first experience and they took advantage of that.. leading to a traumatic experience.

I experienced excellent care at Mountainside Hospital for my recent hospitalization. Although it was brief, I was given outstanding care, beginning with the ER md and the 5th floor unit md. In addition, I was very fortunate to be reacquainted with nurse Cyncia, who was caring, warm, informative and answered all of my concerns. I must also commend Brianna, the nursing assistant who supported me diligently during my stay. And, I would be remiss if I didn’t include Teneash from Environmental Services, for tidying up my room and space so thoroughly that I couldn’t help but notice her work ethics. I must add however, that given my diagnosis, I am not able to drink the water given me in the general water pitcher. This was corrected at the end of my stay when the nurse manager asked for my opinion and I had to inform her of my diagnosis. I will definitely be returning to this hospital in the future because of its excellent care.

Welcoming my third child at this hospital has been one of the most beautiful experiences of my life. Having delivered my first two babies at different hospitals, I can confidently say that this one exceeded all my expectations. The nurses, doctors, and staff were exceptionally kind, attentive, and professional, ensuring that every detail of my care was handled with precision and warmth. From the high-quality medical attention to the little comforts that made my stay easier, everything was truly outstanding. Even the food was great, which is rare in a hospital setting! Whether it was medical support or just small gestures of kindness, they were there for my every need, making the experience smooth and memorable. I’m incredibly grateful for their dedication and compassion—it made all the difference.

I had to bring my son to the ER, When we walked into the ER the receptionist Mary Gee was rude and disrespectful. I left concerned about her behavior. We arrived at 10:30am. My son had some lower back pain they gave him morphine which is extremely addictive. Never offered him any water, juice, or a simple cracker after being there for over six hours. The nurse were chatting about personal matters while administering a needle. I literally wanted to leave but my son said he will wait.

Went to ER two weeks ago the doctor Lisa Leuchten was very dismissive and and had very bad bed side manners. The nurses were ok and the young black female was very nice when checking vitals. I've been to mountainside twice and never had a doctor like her but I keep professional she was about to get me there for a moment.

My first time and last time ever seeking care the Mountainside Hospital. The staff except for nurse Ms. Tyeesha was Mean and uncaring, esp the male disch nurse who argured with me and slipped a "leaving hospital against medical advice'' which I signed without reading because the doctor said that she was discharging me and did not explain that I was leaving against Her advise. I am a 32 Year on the job 83 year old retired RN and I have never experienced such a horrified treatment by both staff and doctor. I refused the cat scan of My head offered by the female doctor because I just had one taken on 9/5/25. However she was not too happy about that. In My opinion this Hospital need some serious make over in the patient relations department.

Not so good anymore. Went in the ER, my IV ran out, no one was there, it popped, I don't think this is safe for the patient. Never checked my swollen ankle, my urine sample sat in the room the whole time, so I guess that was never tested. No one answers the phone. I got better care last year when I was on a gurney in a hallway. Don't go in a room, they will forget you there.

I needed immediate medical care , and I’m glad I came to Mountainside hospital. I interfaced with ER physician Dr. Sapira, whose shift was ending and he made sure to seamlessly coordinate my ongoing care with Dr. Avenoso. Dr. Avenoso saw me without delay, quickly ordered the appropriate tests—including a CT scan—and promptly arrived at a clear diagnosis. His decisiveness and clarity were truly reassuring during a stressful time. I also want to express special appreciation for ER nurse Nadira, who was an absolute gem. Her skill, warmth, and attentiveness made all the difference during my ER stay. The ER team worked quickly to involve Dr. Rainville from general surgery, who evaluated me without delay and proceeded with an operation that was both timely and successful. I woke up pain-free in a comfortable room, feeling incredibly well-cared for. Once I was transferred to a room upstairs, Esther, RN, continued that high standard of care. She was attentive, compassionate, and made sure I was comfortable and informed throughout my recovery. From the surgery nurses and ER team to the transport staff, registration, dietary services, nursing, and every physician who crossed my path—thank you. Mountainside Hospital delivered world-class care with heart, and I’ll never forget it.