Sophia Stallings
Google
I went to Haire’s Gulf Shrimp to purchase a large bomb bag which cost $21 for 19 pieces at 5:30pm. I charged my credit card and the total came out to be $23.46 for a large. I asked if I could have it lightly cooked like the last Customer so he allowed me to taste one shrimp and I said “oh this is good,”yes just like that. Everything was fine. I left happy dancing to the gospel music playing loud at the restaurant. I received my food and thanked him and said have a blessed week . I was really happy when I left.
When i got home and settled in, I took the shrimp out of the bag and on to my plate when i counted, it was only 16 so i call the the  restaurant and spoke with the manager’s colleague and informed him that I paid for a large bomb bag of shrimp and asked if I was supposed to get 16 or 18 and was informed that supposed to get 19. I asked if I can bring the food back and get what I paid for and the colleague said you don’t have to bring it back, I’ll have it ready for you in 10 minutes and I’ll throw a little extra in and we laughed and I thought that was sweet. I forgot to tell him to cook the shrimp lightly so I called back and thought I was speaking to the colleague and was informed that I’m speaking to the manager so I explained what happened and the manager told me “oh you can come back and get your three shrimp,” I said, sir, I would like for you to prepare me another order for what I paid for and he said “OK well bring yours back and I’ll have it ready when you get here,” in a very inplesant tone. Oh, I forgot to mention that I informed the manager’s college that I ate one off my plate so it is only 15. A totally different experience opposite of when I first encountered the manager and it being my first time at this location. He was upset that he was called out for giving me 16 shrimp and then lying on Facebook and saying I paid for a small and I’m complaining about getting more food until I showed him the receipt that I paid for a large, then he said on Facebook live that people get in their cars and eat the food and come back and complain. Oh my God he did not want to admit his mistake so it got a little heated because now I hear him calling me a KAREN on Facebook and so I’m saying oh my God you’re lying.
This is what happened when I returned to bring my food back. He went on Facebook live and lied because I said I’m going live. I am a very honest person or I would like to think so and I know that all who know me would say the same that I am a honest person, but the customer service I received at Harris‘s golf shrimp in the south Loop on Roosevelt and Jefferson, I will never go to this location ever again, and if this company has employees like this, then they need to hire better people to represent their business.  COUNT your shrimp when the manager is making it.