Hira Q.
Google
Placed an order, and after 2 weeks of no updates and no response to our emails, we found a number to call, and the guy said he would investigate. Then we got a text from Damian that they franchised their deliveries, and the original order was crushed and needs to be re-done. 1 week later, we got a text that our order had been delivered to our front door. The box had no ice or insulation. Most of the order was vacuumed sealed and still frozen, but we also ordered deli meat. It came open, unsealed, freezer burned, and most definitely cross contaminated.
I haven't tried the sealed meat yet but the immediate first impression is very troubling.
Edit: responding to the business' comment below. It's poor customer service to offer a product and then blame the customer and your distributor. It's your brand, you own the poor experience you chose to provide. I shouldn't have to keep calling YOU'RE distributor for a product that I paid You for. The fact that the food came contaminated and exposed speaks on you're brand quality.
Buyer beware!