Hampton Inn Sheridan

This visit was for a much-needed family getaway. We planned on hanging out at the pool, enjoying the hot tub, and generally just relaxing for most of our stay. So when I booked the room 3 days before our arrival I made sure to ask if the pool and hot tub were both working and I was assured that they were. ||We arrived and the desk clerk was not pleasant at all. We went to our room and it was okay, then we decided to check out the pool and hot tub before unloading everything. Pool seemed to be fine but the hot tub was not even at bath water temperature. Terrible. When we went to the front desk to ask the clerk about it we waited there for nearly 20 minutes with no one in sight. I finally called the hotel from my cell phone and she answered. She actually seemed put out that we were even asking about such a thing but said she would have someone adjust it but it would take a while to warm up. Her demeanor was so off-putting, like we were asking for a limb, and we decided on the spot to leave. We are Hilton honors members and very loyal to the brand but will not be back to this establishment.

We LOVE the Hampton Inn in Sheridan. We are Hilton honors members, since 2000 and we love to travel and we always stay at Hilton's. One of our favorite places to go is Sheridan because we'd love to move there next year. Since last time we came, July of 2024, they totally revamped the entire hotel. It's so much brighter and clean and welcoming. They always have an amazing breakfast and the staff is always kind. The location is right off the freeway and close to downtown if you are hanging out in the area. They added patio furniture to the back by the pool, so you can sit outside now. They even painted the pool area!! They redid the floors and painted the walls and did new lighter wallpaper. It's such a beautiful hotel and always relaxing.

Excellent remodel! Comfy beds, quiet, pool, hot tub. Good breakfast! Only weird thing is the TV loses signal periodically and that is just odd. Like a reset. Kind of annoying.

Stayed one night visiting family. Hotel sits on a hill so beautiful views. Our room faced the road so we could see the mountains in the distance. Comfortable rooms, breakfast is always a nice convenience. We didn't have time to check out the pool or any other amenities. Would stay again.

Great hotel for a stop over during your travels. Nice indoor pool with jacuzzi. Quiet and good quality. Very simple breakfast, but good. Large comfy beds, hot shower, ice machine. Would recommend.

I was checked in promptly. The man at the main desk was efficient, informative, and polite. The room was fine all except that my small pet was able to underneath the hollow underneath of the bedframe as the sheets had not covered the bottom edge of the bed completely. We were about to retrieve our pet with only minor frustration - which out pet's behavior is on us. But if the bed has been completely covered then out minor frustration would not have happened in the first place. I typically don't partake in the breakfast offerings, so I cannot account for that aspect. The Wi-Fi was easy to connect to and was fast enough for being the free option. Other that my gripe with the bed, my stay was quite present and relaxing. Our room had a wonderful view of the mountains. Though I suppose not everyone might be as lucky as us to get a room on that side of the building.

Be very careful when making reservations at this very basic Hampton Inn! This hotel will attempt to add unauthorized charges including cancellation insurance and other undescribed fees that double the rate shown on line. My credit card that I used to hold the reservation was charged as a prepayment when I challenged the unauthorized cancellation fee. We have reported this hotel to BBB. There are much better hotels in Sheridan.

The front desk was very helpful with needing some more towels. Also, the shower was very nice, the water pressure was super nice and the shower head was CLEAN, and had many modes. All the staff were very helpful and accommodating.