Manda C.
Yelp
Though I like ramen quite a bit, I don't have it often because I'm definitely a rice girl at heart. Nonetheless, I was excited when I saw this place being built, and glad to find out when they opened!
Yesterday, we were running errands on a cold, rainy Saturday and decided this was the perfect time to try them out. We arrived a few minutes before they opened, but as soon as they flipped the open sign, a couple beat us inside, lol!
The décor is entirely light wood, including the seating. It wasn't comfortable long-term, but it wasn't bad and was quite eye catching. They have a patio area, so I am curious to see the décor set up there.
We were enthusiastically greeted and seated quickly. I can say this is something they are very consistent about! They got busy very quickly and we heard everyone being greeted upon arrival.
We only had a few moments to look at the menu when our server asked our drink order. I had been considering a tea, but being so unfamiliar with the menu layout, just went with a soda. When it arrived, I tried really hard to keep a blank face. They charge $2.50 for a *can* of soda? Okay... not ordering that again, lol.
We had more time to look over the food options and that's great because we were going back and forth and being so indecisive! I was tempted to order one of everything.
Part of what changed my mind was that our server couldn't answer any questions about customizing our meal, seemed impatient and then started saying things that were contradictory, like you can't customize because they don't make it ahead of time. I think maybe she was still learning the menu or nervous and misspoke, because later she said something different.
However, this was a sign to me that we should keep it simple. I ordered the Tokyo Tonkotsu Ramen for $9.50 and the Chashu Don for $4. My husband got the Gyoza for $5, fried rice for $3 and the ajitama topping for $1.
There was plenty of staff on hand. Enough that our server had time to stand in the hallway with her arms crossed and stare blankly at us. Not sure if she was too inexperienced to realize the perception of that, or if it was purposeful.
About 15 minutes later, the food started trickling out a few minutes apart. For this reason, it took a while to realize that they weren't bringing my husband his egg because they had added it to my ramen. If they brought the meal together, this would have been easier to point out to our server.
When she checked on us and we asked about it, she said the kitchen made a mistake and put it in my ramen. We waited expectantly for her to get him another, but instead she got a plate for me to put the eggs on.
I pointed out that he didn't order it soaking in ramen, but she offered no other solution, so my husband just agreed. It was only $1, but I thought it was pretty eye roll worthy that they didn't remove it from the check, considering they made the mistake and didn't want to bring another one.
Everything was pretty good! Nothing was a perfect dish, but they had some great potential and it's worth checking out. My broth was creamy and delicious! It was among some of the best broth I've ever had and was soothing on such a cold day.
I'm not usually that into the broth and I finished almost all of it by the time we left. The noodles were adequate. The pork was very thin, and not as tender as I had hoped. Tasty overall, but portion wise I felt this was several dollars too high for what we got.
The pork belly in the chashu don was excellent! That was very flavorful and very tender, the fat literally melted. Absolutely perfect and what I had hoped for. My plan for the left overs was to put this in the rest of my ramen. The rice was decent, there was just too much garnishment for my taste, especially of the green onion.
My only other suggestion is they serve this in a larger bowl as the small bowl was packed and that made it hard to eat without making a mess. Since this is considered a side, I felt we really got the bang for our buck on the portion
The dumplings were fried nicely and only a little greasy. I love the crisp from a fried dumpling and these delivered, but I couldn't taste any pork, only the veggies. The fried rice was as expected in flavor, and the portion wasn't bad for the price.
In determining a rating, I would have to say the food and price were 3 1/2 stars. If that was my only factor, I would have rounded up to 4 stars because they've been open less than 2 weeks and I feel confident they will find their groove and it will reflect in the food.
However the service was a bit under 3 stars and was a noticeable part of our overall impression of the place. This too, I think will improve drastically as the servers get comfortable with the menu and taking care of customers, and the kitchen gets faster. For what it's worth, some servers seemed more seasoned, and ours was nicer on later check ins.
I bet if we give it a few months, the experience will be a solid 4 stars or higher.