Haneda Excel Hotel Tokyu

The staff are lovely and extremely polite and helpful. The room itself was very clean and has comfortable bedding. It’s a good size for japans standards. The bathroom is quite old and small and the tv is not a smart tv. Perfect for a quick stop over to recharge for another flight but nothing luxurious.

The hotel’s reservations team are no better than robots. They will ignore all questions submitted through this portal so if you do have questions do ask the property directly. We stayed in a twin room and each bed was sufficient for 2 adults and 2 young kids under 6 who can stay free in the same bedding. The hotel is inside the terminal so extremely convenient. This information is not located anywhere else. The property is extremely strict with the cancellation policy - do not expect any human consideration especially if the hotel is at fault. I thank the hotel duty manager for understanding the problem. The breakfast very average do not pay the 3k yen to eat there.

Excellent and quick check-in process. Very convenient as it is literally in the terminal. Room is clean and spacious. Staff are polite and helpful. This is definitely the best hotel if you have an early flight to catch the next day.

Our flight arrived around midnight and we had another flight from the same terminal the next morning. As trains and shuttles were closing for the night, this was unfortunately our only choice for a hot shower and warm bed. While the hotel is very conveniently located right in the terminal, and the room was comfortable, the price to room ratio is not good at all. I've stayed in very similar rooms for $50 (8.000¥) per night. This place charges $185 (29.000¥). Also, the manager who was working was rude and had a nasty attitude towards everyone. You could tell how uncomfortable the rest of the staff working there were with him around. So basically, if you need to stay close to the airport for a morning flight, you'll be better off getting a lower price and better customer service if you take the train to Hamamatsucho and book a room around there for the night. You can always return on the train early in the morning.

The room is beautiful, bed is comfortable, bathtub is wonderful. Complementary toiletries and comfort items are great. Receptionist was unpleasant and unwelcoming. Would like to see more food options in the vending machine. I got terribly sick from an empty stomach.

Spacious for a three bedder. view was not much - see photo. super accessible as a transit hotel, airlines just right downstairs on second floor. shopping, food wise, shuttle bus is free (take it from a sign that says Airport Bus - shd be at a signage that says no.9) and you can take it to go to Terminal 1, 2 and 3. Found a few hairs in toilet hence the lower score. Toiletries given including shaving foam. If you have longer layovers, you can take train fr Haneda to town area (about 40min away). Else the various terminals shd have all u need for a quick layover.

Stayed over for one night after a late arrival in Japan; very convenient location from Haneda Airport Terminal 2, it is directly connected! Hotel room was spacious enough for 3 single beds, and it was comfortable to stay in. Amenities do seem a little old, but still extremely clean! Hotel breakfast was also pretty decent, with a good variety of Japanese and American dishes. Dining options around the area are decent at best, a little pricey because it’s in the airport. Overall great stay, will stay over again if there are any early departure / late arrivals at Haneda Airport.

Good sized room. Comfy beds. Loved the view of the tarmac. So convenient being able to wander the terminal in the evening spending our remaining yen then walk a few hundred meters the next morning to catch our flight. We booked for the convenience but it ended up being a highlight of our holiday.

This hotel was probably the best of the three hotels we stayed at during our recent Japan trip. Nothing over-the-top or exceptional about it but I loved the convenience of being in the airport since we had an early morning flight the next day. Also, compared to the other hotels we stayed at during this trip, this one had the most room; which still wasn't much. Overall, it was a convenient hotel at a reasonable price, and would definitely stay here again.

I was searching for a hotel near Haneda airport just for the night since we were catching an early morning flight the next day and came across this one. I'm into credit cards and getting points so I used about 18,000 points to book excel double non smoking room which retails at about $266. Check in was quick and easy through a kiosk. I guess they don't speak much English? The room was very clean and fairly big for a Japanese hotel. There are shuttles to take you between terminals so it's very convenient. If I ever need to stay the night in Haneda, I'll definitely be back!

Very comfortable rooms, quick and efficient check in! Delicious breakfast buffet. Perfect place to rest your weary head on a stopover at Tokyo Haneda!

The biggest advantage of the Haneda Excel Hotel Tokyo is that it's literally at the airport in the Domestic Terminal 2. It's really easy to get to from the International Terminal, a quick 5 minute shuttle ride is all that is needed. American type room size, was quite surprised. After we checked in a hotel in the heart of Tokyo will make you realize that Americans take for granted the amount of space we have. Hotel room is very clean, they provide the common travel amenities including toothbrush and toothpaste, which is nice. Staff is very friendly and helpful. You won't hear the airplanes taking off and landing, great sound insulation. The only "drawback" is that rates are somewhat high, expect rates a little less than $200 USD per night. But this should be expected with the location.

This was a easy site to find adjacent to the airport. A free bus ride from terminal three to terminal two. The staff was very polite, the room was spotless. I do think the price point is a bit stiff. Unless the rates were dramatically cheaper I'd go offsite next time.

Hotel adjacent to the terminal 2, it took me 10 mins from my room to the ANA lounge in terminal 2. After arriving shortly after 10pm at Haneda airport, this hotel was ideal location for traveling next morning from the same airport. Short free shuttle bus ride from international terminal to the terminal 2, you will be in your room in no time. Check in was very smooth, be sure to ask for user name and password for free wifi. Room was very small, typical Japanese business hotel. Bed is also Japanese typical hard bed. They have a humidifier/purifier in a room and helped me sleep better with clean air. They had two pillows, foam and feathers. I kept switching my pillow every time I woke up. I ordered room service breakfast and it was really good. Japanese traditional style. Overall, this hotel gave me what I needed after my long flight. Now I am ready to take another flight.

As everyone has been raving about, yes it is true, you can't beat the location. The hotel is part of terminal 2 and there are many great restaurants to. choose from in the terminal. Things I loved: The staff were really friendly and helpful. The room was clean with many travel amenities eg. toothbrush, tooth paste, shampoo, conditioner, bodywash, robe, and much more. The shower was great! The water pressure and temperature was perfect. There were many lights to turn on with convenient switches near the bed. Several 110 American style plugs to change up my electronic devices. Free reliable WiFi Things I didn't like: The noisy portable air conditioning unit kept me away with its loud humming and ticking. The room was hot and the little portable unit struggled to keep the room cool. Perhaps I had it on the wrong setting but it was all in Japanese. The matress on the bed was super firm which again kept me from sleeping through the night. I think this was a great hotel but it has room for improvement. I love everything they are doing right but I have to sleep well.

This was a surprisingly nice hotel for one that is located right in an airport. It definitely was a bit strange to wake up and walk right out into a terminal full of people and onto the plane. But you can't beat the location and convenience of staying here. It is also incredibly clean which falls in line with everything you find in Japan. It's very spacious considering it's a hotel located in Tokyo. I was surprised to find two double beds in my room with enough room to open up my suitcases! They also provide full amenities, pjs, slippers, TV, hot coffee and tea, etc. The breakfast buffet was also very nice. It had an extensive selection of Japanese and Western style breakfast items. The hotel staff was exceptionally nice (which also falls in line with most service people in Japan) and helpful. I would definitely stay here again if I end up taking the later flight into Japan from Chicago.

The Haneda Excel Hotel is located very conveniently in Terminal Two at Haneda International Airport. I arrived at the International Terminal and after I cleared customs and retrieved my bag, it was a short, free shuttle bus ride to Terminal Two. The entrance to the hotel lobby faces the check in area for ANA Airlines, so if you plan on flying on ANA domestically within Japan during your stay, this is a super convenient place to stay. The rooms aren't the biggest, but they are sufficient, clean and comfortable. There is a restaurant downstairs just off of the lobby called The Flyer's Table and they have a great breakfast buffet starting at approximately 5am. There is also a bar and lounge area that you can unwind in after a long flight or perhaps a day of business meetings. There's also many, many food/dining options to choose from throughout this massive terminal. Another convenient feature is that this hotel is just a short walk to the Haneda Airport train station and the Tokyo monorail. It's super easy to jump on the monorail and go till the end of the line which is Hamamatsucho station where you can connect to other lines. Don't forget to purchase or re-charge your IC cards too so you'll have a stress free experience riding the rails in Tokyo. I will be staying here again for sure! Four Comfortable Stars!! * * * *

I stayed one night at this hotel when I landed at Haneda airport. The location can't be beat as the entrance to this place is within the airport terminal itself. This meant that after I checked in to my room, I able was to easily go back to the terminal to browse the stores and restaurants. The room was clean and well maintained. The Wifi was strong and one thing that surprised me were the options available on pay per view.

Excellent hotel, conveniently located, clean and comfortable rooms, very good dining, especially the breakfast buffet which had excellent food, outstanding and fast service

Amazing location! Literally attached to the airport in terminal 2. Quick free shuttle ride from terminal one. I was a little worried about noise when I looked out my window and saw that we were literally on the Tarmac, but the room had double panes windows and it was COMPLETELY quiet. Jets departing and trucks everywhere and not a single sound.

Early morning arrival from Seattle necessitated a room for several hours. The hotel at the international terminal was booked so we were able to get a room at tithe Excel Hotel at the domestic terminal. Had to take a taxi to domestic terminal as the bus services end at midnight. Good, clean rooms with a view of the runways. Pricey but convenient with a late check out.

This hotel is located inside terminal 2 ( domestic) which ANA air line . Check in counter is right by entrance of hotel . Hotel was clean and comfortable . Has restaurant that opened till 01:30am ( last order 00:30). The food was tasty but price is high . But hey what can I complain it's airport hotel ! Front desk staff is very friendly and professional , speedy check in and out . Definitely will go back again .

I don't know if other hotel does this, it's definitely the first time I've experienced it, but they charge a hotel by number of people. I reserved a hotel room with one bed and apparently I can't have someone else (girlfriend) sleeping in there. I was forced to change to a two bedroom and pay an additional 7,010 yen. I don't see how they can justify that much additional cost just because one more person is in the room. The additional charge had to be paid by cash. I typically use Expedia for travel and they provide nice ffp, so I couldn't get ffp for the additional charge I had to pay. I couldn't relax in the shower. The shower would randomly get super hot. They're not English friendly. I was surprised to see a hotel stationed literally in the haneda airport and not know English. English is Japan's second language, Japanese language is even coupled to English since they borrow a lot of the words. I've been to a low end, $50 a night hotel in Japan out in Ginza and they're able to speak English. I speak Japanese but if there's ever a problem, like the rooming situation, I can communicate better with English. Comparing cost, communication and stability of their hospitality, I would not come here again. We were at the end of our vacation which was going perfect and then this shenanigan happened.

if you do business around Haneda this the place to stay. it is close to all of the places to eat in Terminal 2 and very close to the monorail. the restaurant is not too bad and they have a pretty good breakfast spread. they do not have a gym which is a big minus and their wifi is free but you have to have the code handy. make sure to make sure to check your room is non-smoking cause some of them are pretty bad. Also the prices have been very sporadic recently