Haneda Excel Hotel Tokyu

After a long day of travelling and having an early flight the next day, the sheer convenience of this hotel was life saving. Check in was easy and the staff were helpful. The room was clean, comfy and slightly larger than some Japanese hotel rooms. The shower was amazing!!! Yes, it's more expensive than normal hotel rooms but the convenience of it's location more than makes up for it.

4/5 — Perfect Location for Transit, Average ServiceWe stayed at Haneda Excel Hotel for one night as we had an early domestic connecting flight the next morning, and the hotel’s location cannot be beaten. It is literally right next to the check-in gates, making it incredibly convenient for a short layover. There are also plenty of restaurants and cafés in the terminal in the morning, so food options are not an issue at all. Service, however, was mixed. The front desk staff member who checked us in seemed a little grumpy and did not offer a smile — perhaps it had been a long day — but the staff we interacted with the next morning were noticeably friendlier.The room itself was small but clean and perfectly adequate for a transit stay. Comfortable enough for a night, especially given the convenience of being inside the airport.Overall, I would recommend this hotel only if you have an early flight or a tight connection. For anything longer or more leisurely, there are better options in Tokyo — but for pure convenience, this hotel does the job very well.

After missing a late evening international connection (Terminal 3), I took the inter-terminal bus to Terminal 2, where I easily walked internally in Terminal 2 to the hotel. Honestly, I think the reviews of this hotel are under-rating it. They’ve really thought of every detail for the overnight traveller, ample range of toiletries, a deep bath tub, and a quiet, comfortable room. The breakfast buffet commenced at 5am and had a lovely range of Japanese and other foods, very fresh and well done, plus excellent teas, coffees, juices. Finally, the staff are friendly and so welcoming. In the morning, the ANA ticket counter is right outside the door. Simply perfect! Thank you!

I always choose this hotel over staying in central Tokyo when I have an early international connection the next morning. Being located directly inside Haneda Airport Terminal 2, the location is unbeatable. <Dining & Value> Because of this premium location, the prices at the hotel restaurant seem significantly inflated. However, since the airport terminal offers a wide range of dining options and convenience stores, those who don't want to overspend at the hotel can easily eat elsewhere. <Room Quality & Amenities> The guest rooms are exceptionally clean, which is the most important factor for me. For a place to simply sleep, it is more than sufficient. However, I did notice a few minor drawbacks: Tech Lag: It feels a bit outdated that the bedside outlets still lack USB ports. Packaging: The toothbrushes and amenities in the bathroom use paper packaging. While eco-friendly, some appeared damp or wrinkled, making me wonder if they had been splashed previously. <Service & Staffing> I have noticed a recent increase in non-Japanese front desk staff. While they are functional, there are two main issues: Communication: There is a lack of "hospitality through conversation." They seem to lack the linguistic flexibility for small talk or personable interactions. Logistics: I encountered some difficulty when shipping luggage from the cloakroom, as the staff struggled with the complexities of the shipping forms. If this hotel aims to be a high-end establishment, I would expect a level of Japanese proficiency that goes beyond just passing the JLPT N1—I’m looking for the ability to engage in natural, human connection. <Final Verdict> Despite my "salty" critiques, the convenience and cleanliness remain top-tier. These are the most vital elements for an airport hotel, so I will continue to stay here. I simply hope to see these small details improved in the future.

Awesome hotel. I had superior single room with double bed - lots of space to repack 2 suitcases. Very very ckean with iron in room. Takes the stress out of early checkin. Good green orogramme to. Quietest airport hotel i have ever stayed in. Will be back. Auto check in and check out - staff very helpful. Joined to T2 - so easy access domestic and international from interior. Great food options in the terminal.

The Service was excellent, your staff on duty were very friendly & helpful. Special mention is the elderly gentleman stationed at the entrance to direct & guide the guests. Kudos to the Management for training & grooming your customer service team well. Thank You, we have enjoyed our stay & will certainly recommend friends to stay there whenever they are in transit via Tokyo.

Located at Terminal Two Haneda Airport in Tokyo. Hotel is very convenient and even if arriving from another terminal (i.e. Terminal 3 international arrivals), it is only a short shuttle ride and walk up to the departure/ ticketing counter level from the ground floor. I was able to find it with little trouble and the good thing is that you do not have to enter into security to access the hotel. Room is clean, large and quiet (considering its at an airport). Great value for me since I was waiting for another traveler arriving a day later. Terminal Two also has lots of eating and shopping options.

My stay at the Haneda Excel Hotel Tokyo was surprisingly convenient to the airport. I did not expect to literally walk out of the hotel and into the airport. The room was spacious and had all the amenities needed for a comfortable stay. What impressed me most was how friendly and helpful the hotel staff were. They answered all of my questions and made sure I understood where everything was located (food, bag storage, etc.). I enjoyed the hotel breakfast on the day of my departure. There was a nice variety of food and drink options, and it was all delicious! I would stay at the Haneda Excel Hotel Tokyo again.

This hotel was probably the best of the three hotels we stayed at during our recent Japan trip. Nothing over-the-top or exceptional about it but I loved the convenience of being in the airport since we had an early morning flight the next day. Also, compared to the other hotels we stayed at during this trip, this one had the most room; which still wasn't much. Overall, it was a convenient hotel at a reasonable price, and would definitely stay here again.

I was searching for a hotel near Haneda airport just for the night since we were catching an early morning flight the next day and came across this one. I'm into credit cards and getting points so I used about 18,000 points to book excel double non smoking room which retails at about $266. Check in was quick and easy through a kiosk. I guess they don't speak much English? The room was very clean and fairly big for a Japanese hotel. There are shuttles to take you between terminals so it's very convenient. If I ever need to stay the night in Haneda, I'll definitely be back!

Very comfortable rooms, quick and efficient check in! Delicious breakfast buffet. Perfect place to rest your weary head on a stopover at Tokyo Haneda!

The biggest advantage of the Haneda Excel Hotel Tokyo is that it's literally at the airport in the Domestic Terminal 2. It's really easy to get to from the International Terminal, a quick 5 minute shuttle ride is all that is needed. American type room size, was quite surprised. After we checked in a hotel in the heart of Tokyo will make you realize that Americans take for granted the amount of space we have. Hotel room is very clean, they provide the common travel amenities including toothbrush and toothpaste, which is nice. Staff is very friendly and helpful. You won't hear the airplanes taking off and landing, great sound insulation. The only "drawback" is that rates are somewhat high, expect rates a little less than $200 USD per night. But this should be expected with the location.

This was a easy site to find adjacent to the airport. A free bus ride from terminal three to terminal two. The staff was very polite, the room was spotless. I do think the price point is a bit stiff. Unless the rates were dramatically cheaper I'd go offsite next time.

Hotel adjacent to the terminal 2, it took me 10 mins from my room to the ANA lounge in terminal 2. After arriving shortly after 10pm at Haneda airport, this hotel was ideal location for traveling next morning from the same airport. Short free shuttle bus ride from international terminal to the terminal 2, you will be in your room in no time. Check in was very smooth, be sure to ask for user name and password for free wifi. Room was very small, typical Japanese business hotel. Bed is also Japanese typical hard bed. They have a humidifier/purifier in a room and helped me sleep better with clean air. They had two pillows, foam and feathers. I kept switching my pillow every time I woke up. I ordered room service breakfast and it was really good. Japanese traditional style. Overall, this hotel gave me what I needed after my long flight. Now I am ready to take another flight.

As everyone has been raving about, yes it is true, you can't beat the location. The hotel is part of terminal 2 and there are many great restaurants to. choose from in the terminal. Things I loved: The staff were really friendly and helpful. The room was clean with many travel amenities eg. toothbrush, tooth paste, shampoo, conditioner, bodywash, robe, and much more. The shower was great! The water pressure and temperature was perfect. There were many lights to turn on with convenient switches near the bed. Several 110 American style plugs to change up my electronic devices. Free reliable WiFi Things I didn't like: The noisy portable air conditioning unit kept me away with its loud humming and ticking. The room was hot and the little portable unit struggled to keep the room cool. Perhaps I had it on the wrong setting but it was all in Japanese. The matress on the bed was super firm which again kept me from sleeping through the night. I think this was a great hotel but it has room for improvement. I love everything they are doing right but I have to sleep well.

This was a surprisingly nice hotel for one that is located right in an airport. It definitely was a bit strange to wake up and walk right out into a terminal full of people and onto the plane. But you can't beat the location and convenience of staying here. It is also incredibly clean which falls in line with everything you find in Japan. It's very spacious considering it's a hotel located in Tokyo. I was surprised to find two double beds in my room with enough room to open up my suitcases! They also provide full amenities, pjs, slippers, TV, hot coffee and tea, etc. The breakfast buffet was also very nice. It had an extensive selection of Japanese and Western style breakfast items. The hotel staff was exceptionally nice (which also falls in line with most service people in Japan) and helpful. I would definitely stay here again if I end up taking the later flight into Japan from Chicago.

The Haneda Excel Hotel is located very conveniently in Terminal Two at Haneda International Airport. I arrived at the International Terminal and after I cleared customs and retrieved my bag, it was a short, free shuttle bus ride to Terminal Two. The entrance to the hotel lobby faces the check in area for ANA Airlines, so if you plan on flying on ANA domestically within Japan during your stay, this is a super convenient place to stay. The rooms aren't the biggest, but they are sufficient, clean and comfortable. There is a restaurant downstairs just off of the lobby called The Flyer's Table and they have a great breakfast buffet starting at approximately 5am. There is also a bar and lounge area that you can unwind in after a long flight or perhaps a day of business meetings. There's also many, many food/dining options to choose from throughout this massive terminal. Another convenient feature is that this hotel is just a short walk to the Haneda Airport train station and the Tokyo monorail. It's super easy to jump on the monorail and go till the end of the line which is Hamamatsucho station where you can connect to other lines. Don't forget to purchase or re-charge your IC cards too so you'll have a stress free experience riding the rails in Tokyo. I will be staying here again for sure! Four Comfortable Stars!! * * * *

I stayed one night at this hotel when I landed at Haneda airport. The location can't be beat as the entrance to this place is within the airport terminal itself. This meant that after I checked in to my room, I able was to easily go back to the terminal to browse the stores and restaurants. The room was clean and well maintained. The Wifi was strong and one thing that surprised me were the options available on pay per view.

Excellent hotel, conveniently located, clean and comfortable rooms, very good dining, especially the breakfast buffet which had excellent food, outstanding and fast service

Amazing location! Literally attached to the airport in terminal 2. Quick free shuttle ride from terminal one. I was a little worried about noise when I looked out my window and saw that we were literally on the Tarmac, but the room had double panes windows and it was COMPLETELY quiet. Jets departing and trucks everywhere and not a single sound.

Early morning arrival from Seattle necessitated a room for several hours. The hotel at the international terminal was booked so we were able to get a room at tithe Excel Hotel at the domestic terminal. Had to take a taxi to domestic terminal as the bus services end at midnight. Good, clean rooms with a view of the runways. Pricey but convenient with a late check out.

This hotel is located inside terminal 2 ( domestic) which ANA air line . Check in counter is right by entrance of hotel . Hotel was clean and comfortable . Has restaurant that opened till 01:30am ( last order 00:30). The food was tasty but price is high . But hey what can I complain it's airport hotel ! Front desk staff is very friendly and professional , speedy check in and out . Definitely will go back again .

I don't know if other hotel does this, it's definitely the first time I've experienced it, but they charge a hotel by number of people. I reserved a hotel room with one bed and apparently I can't have someone else (girlfriend) sleeping in there. I was forced to change to a two bedroom and pay an additional 7,010 yen. I don't see how they can justify that much additional cost just because one more person is in the room. The additional charge had to be paid by cash. I typically use Expedia for travel and they provide nice ffp, so I couldn't get ffp for the additional charge I had to pay. I couldn't relax in the shower. The shower would randomly get super hot. They're not English friendly. I was surprised to see a hotel stationed literally in the haneda airport and not know English. English is Japan's second language, Japanese language is even coupled to English since they borrow a lot of the words. I've been to a low end, $50 a night hotel in Japan out in Ginza and they're able to speak English. I speak Japanese but if there's ever a problem, like the rooming situation, I can communicate better with English. Comparing cost, communication and stability of their hospitality, I would not come here again. We were at the end of our vacation which was going perfect and then this shenanigan happened.

if you do business around Haneda this the place to stay. it is close to all of the places to eat in Terminal 2 and very close to the monorail. the restaurant is not too bad and they have a pretty good breakfast spread. they do not have a gym which is a big minus and their wifi is free but you have to have the code handy. make sure to make sure to check your room is non-smoking cause some of them are pretty bad. Also the prices have been very sporadic recently