Hanover Autry Park

Awful experience living here. I moved in September 2024, only to find the apartment infested with fire ants coming from the walls and baseboards. For an entire month, I struggled with the infestation, even ending up in the ER due to an allergic reaction. Management’s only solution was calling pest control, which didn’t fix the problem. They refused to temporarily relocate me, forcing me to pay for a hotel for a month to avoid another reaction. I was never compensated or even offered a credit for the time I couldn’t live in the apartment. The issue was only resolved after they sealed the baseboards throughout the unit. While the management team was polite, they lacked empathy for the stress I endured. That being said, the amenities were nice, and the location was great, but my overall experience was ruined by the ant infestation and the lack of proper support from management

I visited Hanover Autry Court today and can't say enough to express how great a tour I had with Regina. I researched Hanover apartment communities online, made an impromptu visit to the property and had an amazing tour with Regina. She was multitasking and had a commitment when I arrived, but she adjusted her schedule to accommodate the tour. I was not only impressed with her tour of the Autry Park but she took the time to connect in a way that made me feel at home and like her #1 priority. Regina listened to my needs for a home and showed me great options that could work to meet them. The property is immaculate and luxurious with great amenities but also quite intimate and welcoming. The 1 bedroom units have a great layout that feel spacious. Regina and the Concierge were the highlight of the experience to compliment a great place to live with wonderful restaurants, the beautiful Buffalo Bayou park and trails, and more things to do just steps away.

Had a delightful tour today! Absolutely loved the property and the amenities. The staff were all very kind, offering me different floor plan options available for my needs. Signed a contract before leaving and looking forward to moving into my new home in July!❣️

I had the pleasure of touring Hanover Autry Park with Crystal, and the experience was truly exceptional. The entire team was incredibly helpful and sweet, creating such a warm and welcoming environment. The property is beautifully maintained with amazing views, but what really stood out to me was the attention to detail. It’s all in the small things—from how detail-oriented each team member was during the tour to the way they interacted with everyone, including the delivery service. Their professionalism, respect, and teamwork really shined through. I’m so excited to soon be a part of such an amazing and thoughtful community!

Living here went from good to worse. There has been several issues that have really made living in these apartments extremely uncomfortable for me. I will just list three major ones that anyone who is thinking about living here should consider: 1. If you live on the east side of the building(facing downtown) and are on lower floors (up to 7 or 8 level), the noise from the commercial AC units is so loud that, forget about sitting in the balcony, you cant even leave the door open because you hear the loud noise everywhere inside the apartment. 2. The carpets and hallways on some floors absolutely stink. My son covers his nose every time he is walking to the apartment. 3. If your apartment is adjacent to the trash chute, you are going to hear loud noises of the trash going down. This happens any hour of day or night.

I recently had the opportunity to visit Hanover Autry Park, where my daughter Juleigh works, and I was incredibly impressed. Even as a non-resident, I was treated with the utmost respect and hospitality by every staff member I encountered. Juleigh gave me a wonderful tour of the community, and it’s clear she’s proud to be part of such a well-run team. The Property Manager, Crystal, was welcoming and kind, and the concierge Bianca greeted me warmly and was very helpful. The entire experience felt personal and genuine. The property itself is stunning—modern, clean, and thoughtfully designed. The surrounding Autry Park area is vibrant and walkable, with shops and restaurants just across the street. It’s easy to see why people love calling this place home. Highly recommend stopping by if you’re considering a new home in Houston!

I had a great experience visiting The Hanover at Autry Park. The staff helped me find my new home. Juleigh, Sarah, and Aliyah were incredibly helpful and insightful, providing all the information I needed and convinced me that this is where I wanted to call home. And Bianca at the concierge is just great – always super nice and welcoming.

I had the pleasure of touring this property with Juleigh, who went above and beyond to make the experience exceptional. Every room in the apartment was spacious, featuring stunning views and a modern, sleek design. The amenities are amazing from the beautiful rooftop pool to the fully equipped fitness center that caters to every workout need. The movie room was a personal favorite and added a unique touch to the community. Juleigh answered all of my questions thoroughly and provided great insight into the exciting events and attractions happening just steps away. If you’re looking for a place that offers both luxury living and a vibrant community, I highly recommend scheduling a tour to see for yourself just how wonderful everything here is.

The Chef's Table was held in Autry Park. I have to say I got my ticket early, but honestly, after attending, I would have paid the asking price. It was really a nice event with over 60 food and wine vendors offering a wide variety of everything. Nothing was left off the list, like the spiked tea. That was new for me, and it came in all kinds of flavors. Or the Kabouche Curry, a steamed mussel with Japanese pumpkin curry and pea tendrils, or the Smoked Salmon Mousse on a waffle. Also, it was nice for them to add big tubs of bottled water through out the park to keep everyone hydrated. My cell phone actually overheated in my hand. The entertainment was nice too. We had a lovely Salsa Instructor who showed us the steps. I actually did well, yay!

Beautiful apartment. Spotlessly clean Move in was a breeze Staff were friendly, knowledgeable and helpful

Very expensive! Unsafe! Unethical move out billing practices! Roaches! Loud! I filed a complaint with the BBB. I will address each issue below: We paid over $2500 for a studio. Unsafe!: Ladies especially beware! Your neighbor is directly across from you and has a door peep hole- it makes it very easy for them to spy/stalk your behavior and schedule. My neighbor across was doing this. He knocked on my door several times and would open his door as I was & even tried to physically assault me with indeceny. At first I was friendly with him just as a normal neighbor would be. I would wave and have small talk. He offered up the information that he had verbally accosted/abused the manager at Hanover Montrose including cursing her out with F word and screaming. This is a huge RED FLAG and he never should have been transferred to another Hanover property. (He said they suggested it) Several times I ordered DoorDash the concierge didn't even call us, just sent them up. Imagine if it was not DoorDash. They are supposed to call you each time to confirm you are allowing a visitor. Unethical move out billing practices!: They bill you for every LITTLE THING. I'm talking a LIGHT BULB, Refrigerator filter, to clean the bathtub (even though you cleaned it), to "wipe" the water dispenser trey, any small damage to the real wood floors even if it was not your fault - caused due to incorrect installation (they left too much gap and the boards separate so your dining chair legs will fall through the gaps and dent the edges). So imagine they do that to EVERY resident upon move out. We are talking thousands and thousands of dollars being billed unethically. I see other Hanover complaints for this same thing on other properties and with the BBB. There should be a class action lawsuit! Loud!: In the bedroom in party you can hear everything above you so every morning we awakened by the person literally using the toilet and showering for at least half an hour. Extremely loud plumbing! I even recorded it and it picked up the sound with no problem. Construction across the way (another Hanover Highrise) was supposed to be done a long time ago according to what was told to us at leasing however it was super loud the entire time. No doubt it will block the view of those on the west side. Roaches!: I never had roaches in my previous home and didn't bring them - but they just kept coming back over and over even after extermination. Super gross! Unfriendly staff and concierge: The concierge (there are several) will just stare at you while you struggle to get in the main door. There is rarely a welcoming greeting from leasing or even just a smile or help with the door. The package room is just one open room. A property this expensive should have invested in lockers.

Moved in mid July 2022, was easy, although it was at times difficult getting ahold of the office when I had questions. Conciege here was always super nice, all my guests loved them too. They were very on top of calling residentes and keeping things flowing! Amenities are beautiful too: gym is big and amazing view. The pool is even better! Wasn't able to renew my lease since I could never get ahold of anyone (changes where happening during this time I guess). Over all I'd recommend living here, very well located. Your in the middle of it all. Keep in mind there is construction happening around, but they are very mindful of letting residents know before hand.

The Hanover Autry Park never replied to my calls to corporate about my application, and as you can see they never replied to my review on here, even though they replied to many other people's reviews posted after mine. I'm not entirely convinced the positive reviews are real. Nevertheless, a couple of months after my terrible rental application experience with Hanover Autry Park, I bought a house.

Toured with Patrick. He is probably one of the best leasing professionals I have ever met over the years. Extremely kind, humble, knowledgeable, patient and professional. Always has the most pleasant smile that makes you feel like you belong there. Patrick took time to show each model and the video he created for the roof top amenities and pool when it was still under construction. Followed up with us and answered all questions promptly. I immediately fell in love with the place and the gorgeous downtown skyline view. Concierge and other leasing professionals were all extremely nice and always greet you with a smile. Love their 24 hours conceige. Parking fees for second or third cars is pretty steep but I am still very excited to be one of the residents and can't wait to use their state of the art gym, resort style roof top pool and other amenities.

I LOVE it here!!! I recently toured with Cheyenne and had an absolutely amazing experience - and let me just say...the apartments were ALMOST just as beautiful as Cheyenne! This is definitely luxury living and the amenities you cannot compete with! Cheyenne was very knowledgeable of the property, its location and overall offerings, and even helped walk us through our "must-haves" in our new home. Hanover Autry Park checked all of our boxes! I cannot wait to move in! Thank you again Cheyenne for helping us find our new home!