Harbour Hotel St Ives

Attended a wedding at the hotel yesterday and was so amazed by the hotel and the staff I just had to write a review! The hotel staff could not have done more to ensure a smooth running event and were so incredibly helpful with even the silliest requests. Every part of the wedding reception meal was so beautifully presented and delicious, my dairy intolerance was very well catered for. Wish I had got names of the super helpful staff but all of the team were a credit to the hotel I hope they get the recognition they deserve. The bridal party were so well looked after in the morning that it meant we had a very chilled and super enjoyable day and evening. Would not hesitate to recommend this hotel, especially to anyone thinking of holding an event here, really exceptional service in a beautiful location.

Had my wedding at st Ives harbour hotel on the 23/10/2025. And it was the most magical day. The food was 10/10. The accommodation was 10/10. The wedding venue 10/10. The staff were absolutely fantastic 10/10. They couldn’t do enough for myself and my husband. Nothing was too much trouble. The sea view is absolutely stunning. Loved every minute during my stay and my wedding at ST Ives harbour hotel. Would definitely recommend. I want to do it all again. Thank you so much for making our day so special.

This was the second October half term trip with the family. Had a great room with a great view of the sea. Two bedrooms, one for the kids and one for adults. No real issues with the room except the radiators were on full blast so the room and the hotel in general was hot. Booked way in advance so the cost was great value compared to places like watergate bay. Great location with short walk down to the fantasic beach and town. Valet parking is great, they just need 15 mins notice which I think is reasonable. Staff friendly and did their best. Gym fine for a short stay, especially as this is not a large chain hotel. Indoor pool and spa great. The one annoyance this year was the cooked food adds an extra £10 per person. The year before it was all included. Full breakfast i would still pay that but if my kids want three small pancakes only, then that is a bit rich. Please include it in the price of the room and avoid becoming a 'Ryanair' for extras...you are better than that! Very minor issues...I think the place is great. Good work. Would always chose this hotel for st ives.

Our wedding day was hand on heart, perfect from start to finish. We literally had to worry about nothing on the day. Abi was absolutely brilliant leading up to the day and on the day. Honestly couldn’t thank her and the team more. All the logistical details were taken care of, and it was genuinely a hassle free process from handover the day before to leaving the day after. So many of our guests said it was the best wedding they’ve been to ever and that the venue was absolutely gorgeous. We chose this venue for the views and the packages were really good and didn’t change across the different months of the year. It did help we had glorious sunshine all day. Wish we could relive this magical day over and over. And we loved the little gift from the hotel we found when we returned to our room for the night. Room service during our stay was amazing and hotel staff were brilliant all around. Forever cherished memories.

Stayed in this lovely hotel for four nights with an old friend, in a family room. Room spacious and very comfortable with a wonderful view over Portminster Beach and the town. Sat for hours watching seals close to the shore with the binoculars thoughtfully provided. Ate twice in the restaurant for breakfast each day - extensive continental with varied breads, pastries and fruit. Dinner was very good - catch of the day excellent. Wouldn’t recommend eating dinner in the restaurant when there’s a wedding - quite noisy but staff did their very best to make up for it, inc free drinks. Staff throughout are lovely, friendly and helpful, not just restaurant and bar but housekeeping too. A wonderful stay which brought back memories of holidaying in St.Ives with my family as a child and teenager, and later with my own children.

I think this hotel has helped us fall in love with St Ives. We’d spent over a week touring round the South West and St Ives and this hotel was our last stop, ||Our room was on the third floor and had fantastic views of St Ives’s main beach and bay. The views were stunning. Just wish we’d had a bigger room with larger / lower windows so we could have sat and enjoyed the views without standing. Our room was perhaps a little small but we were as we’d left booking a little late ours was the last room available. The size didn’t make too much of a difference to us. ||The bed was comfortable, the bathroom was modern and our room was kept clean and tidy. ||We chose the help yourself continental’ breakfast and always found something good to start the day with. We ate one evening meal in the restaurant and this was very good. ||The views from the restaurant are beautiful. Stunning views of the beach and bay again. One of our days was a bit wet and wild with a storm. This enhanced the views. ||We found all of the staff to be very friendly, helpful and relaxed; especially the young lady who worked at night in the bar. ||The walk down into the town is ok. But the walk back uphill is perhaps not for the feint hearted. Like all of St Ives - sooner or later you’ve got to walk uphill. ||Parking is away from the hotel and we were told is limited. You park up outside hand in your keys and they do the rest. We waited at most 10 minutes when we wanted our car back. ||We really enjoyed our stay in this hotel. The service, room and meals were very good. And the views……. they made it for us.

Phone booked for room. £410 4 nights. On arrival very arrogant ignorant unwelcoming receptionist NIKKI. I checked if we had the bay window as we requested only to be told by NIKKI no. She could upgrade us. Asked if it was accessible for disabled, she just said 2nd floor. There are the stairs you walk up them. Considering I was stood there with walking aid & breathing heavy due to asthma, she upset me. She gave us rm 207 via lift. Not recommended, rm very tiny, small window with a view, only 1 person can sit in the window to observe the view. On arrival we advised NIKKI we had parked our car on the front, her response, you can't park there i am expecting coach full & they will take the side off your car, which was rubbish. She said parking round the back in a garage. We wasn't even allowed to unload our car. I asked to speak to the manager, she said am assistant manager can I help. Eventually SILVIU the manager came to our room. We told him of the receptionist bad attitude for an assistant manager. He told us SHE IS NOT assistant manager. Apologies for her & the tiny room. Gave us 1 drink each for 2 nights plus 15% refund. Breakfast wasn't great. Sausages brown on 1 side raw on the other, eggs you had to ask for. No fruit just tinned prunes & tinned grapefruit. 6 steps to climb to restaurant. We can confirm there was no pool no spa thats advertised, so false advertising. Definitely not recommended.

I had the most wonderful relaxing time today in the Spa. I didn't stay in the hotel, but paid for a 4hr day Spa session. The staff were lovely and very informative, the sauna was lovely and hot as was the steam room. The pool has a swim jet and the jacuzzi was so lovely and warm it was so relaxing. They even had a small outside terrace with loungers to enjoy the wonderful scenery. I would give this Spa a 5 star and can't wait to return. Thank you 😊