Harbour Hotel St Ives

We had the most wonderful Christmas break at St Ives Harbour Hotel. From the moment we arrived, the staff were impeccable, attentive, friendly, and completely faultless. It truly felt like a home away from home, and we felt so sad to leave. Everything was perfect, from our beautiful room to the delicious food. The only minor issue was that the room was a little cold on arrival, but this was easily rectified. We are so grateful to the team for making our time so special and memorable. We can’t wait to return!||Special thanks to Nicole, and the other staff in the restaurant who worked so tirelessly and hard to make sure we were taken good care of. The staff at this hotel are a real asset to the Harbour Hotel chain, and I will be letting them know how wonderful they are.||Thanks again, see you next Christmas.

Lovely location, room was nice but the en-suite was tiny with no window or extractor fan. Also zero storage in the en-suite - it needs shelves etc. Food very nice especially the continental breakfast. Bar service very slow - the staff were great but it was a skeleton crew and it showed - we waited 20 minutes for a drink. The views are epic and we will definitely revisit, but not in January when the hotel is so quiet that the staff are so stretched. |The spa treatments were excellent and the pool area is top notch.

Incredible stay from 18-19 dec. First night away as a treat as new parents pre Christmas and so pleased we stayed here. Can't thank the staff enough- all were so lovely and helpful. Balcony views were amazing over the bay. Super close walk to beach and conveniently close to town. Breakfast was fantastic- we didn't feel the need to upgrade to a paid breakfast. Vegan options were all out without needing to ask- brilliant!! Spa facilities were dreamy. Loved our massages too- we will be back and will be recommending! Thanks so much again and merry Christmas to all!

We stayed at the Harbour Hotel over the Christmas break and overall had the most perfect time. The cream tea buffet was absolutely lovely everything was so well considered, with plenty of food, spaced out appropriately and a real festive feel.||The hospitality team truly made our stay. Every member of staff we encountered was so kind, warm, and attentive, and nothing felt like too much trouble. While the reception staff weren’t quite as friendly, we only interacted with them briefly, so it didn’t detract too much from the experience. I really can't praise the waiting and restaurant team enough they were impeccable, and should be commended on this, although it was their Christmas too, they went above and beyond to remain warm, friendly and hospitable.||One downside was the temperature: our room was absolutely Baltic cold, as was the restaurant. It was noticeable enough that other guests commented on it too, so this is something that definitely needs addressing.||That said, despite the cold, we had a wonderful Christmas stay and felt very well looked after. Thank you to the team for such a memorable break.

Great hotel with superb decor and cleanliness, the spa/pool is great too. But BEWARE: The single rooms are absurdly tiny, you literally cannot walk around the bed, at best this is awkward and at worse a safety risk. There's no room for anything, even the coffee machine was left unplugged in the bottom of the wardrobe, I never used it. Being an experienced solo traveller, I was brushed off by the hotel, as they responded "these are our smallest category of room", yes I realised that! I'd prefer not to be sold overpriced - undersized rooms They also sell as 'breakfast included', but this only for a modest continental buffet, hot breakfast is charged extra. Hard to recommend or want to return

Lovely hotel with tasteful decor and a nice little spa. My room was clean, comfortable and had good facilities - bathrobe, slippers, nespresso machine, lovely toiletries etc The views from the restaurant are breathtaking. Food was good. Inclusive breakfast is only the continental which wasn’t clear when I booked, cooked breakfast available for an extra £10. The banana bread & lemon muffins were excellent but the normal bread was a bit meh. Service was friendly but a little patchy in the restaurant, but it was Christmas and quite busy. All in all I would stay again.

We've stayed at this hotel before, and enjoyed it, so decided to spend Christmas at the Hotel from 24th - 27th December 2025 and it was fantastic! My wife had recently been diagnosed as Gluten intolerant so we had to change our menu options at the last minute, which Maddie (in the Events team) kindly sorted out with the Chef, who was very accommodating. |All the staff were very welcoming and friendly, but we must make a special mention to Nicole in the Restaurant, who was absolutely fabulous. She worked virtually 24/7 to make it a special experience, and were are extremely grateful. |The only downside is the double glazing which (being only 2 years old) has warped in the coastal weather and now has drafts in both the restaurant and bedrooms. They did arrange for a fan heater to be placed in our bedroom, which made it much better, and wearing a sweater in the restaurant cured the problem there too.|We also met some lovely guests and are now thinking of going back next year!

Attended a wedding at the hotel yesterday and was so amazed by the hotel and the staff I just had to write a review! The hotel staff could not have done more to ensure a smooth running event and were so incredibly helpful with even the silliest requests. Every part of the wedding reception meal was so beautifully presented and delicious, my dairy intolerance was very well catered for. Wish I had got names of the super helpful staff but all of the team were a credit to the hotel I hope they get the recognition they deserve. The bridal party were so well looked after in the morning that it meant we had a very chilled and super enjoyable day and evening. Would not hesitate to recommend this hotel, especially to anyone thinking of holding an event here, really exceptional service in a beautiful location.