Hard Rock International

I am a VIP player I’m less than 1400pts from ICON status and I bet tens of thousands average per day. I take my losses with pride but when tech asks for screenshot proof of app tech issues and I deliver and they gaslight me. I’m no longer using their app. It’s been 6 days since they said supervisor would call me. My VIP lady said she contacted customer service also and nothing so far. I also had been asking my vip lady for a free cruise because all my friends who play as much get them offered; she stated hardrock doesn’t offer cruises, only unity does. Then I ask about tickets for concert coming up and she offers me a 7 day cruise… nothing makes sense. Hypocritical hardrock. This bet was active and I was in the lead and wanted cash out and they said there was no tech issues even tho game was halfway done and still said starting soon. They claim cash outs aren’t always option and I know better than their lies. The picture shows the glitch. I turned off app and phone to fix myself and couldn’t. Tech did nothing after me messaging them for 3hrs. Overall, your screenshot proof is irrelevant. Customer service is not available. VIP service sucks. Nothing more to say.

Hardrock Hollywood player's club managers are the rudest ever. They locked my husband unity card for suspicious activity and wouldn't unlock 🔑 it.And boldly told him he can still play here but can't receive any offers. Where is Bo Guidry when you need him.

Attacked and robbed with my one year old in Hard Rock Milan! Continuously ignored by the Hard Rock team pushed aside email after email call after call iv contacted hard rock on every social media platform and live chat to be ignored and told tough luck after being attacked on their premises! Hard rock will not take any responsibility I have been passed from pillar to post the last 7 months. Hard Rock said there’s simply nothing they can do as they have no CCTV & untrained staff who refused to help or call the police! All of which who witnessed the attack on a child! Shame on Hard Rock! If a woman a child are attacked in the middle of the day in Ireland people help! Still waiting for a response Hard Rock!!

I've never had a better experience like this ever before at Hard Rock Cafe Nabq Bay, Egypt. I just wanted to express my gratitude for the exceptional service I received from Zizo (General Manager) and Ramy Hamden (Operation Manager). They went above and beyond. My family and I will be coming back. I will definitely spread the word to everybody. 🇺🇸🇪🇬

I came for the music, stayed for the food, and left with a shirt in each location I visited.

Great company to work for. Above average pay and benefits.

They do accept stolen id and credit cards on behave of rock hard bet so if needed they support stolen info and cash and fail to report per aml

I enjoy playing poker at the hardrick casino.thats all I do but when you have a 100k tournament. Specially on Saturdays. Why do it in the small poker room Saturdays everyone is off and you get alternate seats that by the time you are called you don't want to play. So why not open the Auditorium that they do big poker tournaments just for a Saturday so like that people have time ti play I'm alternate 104 ok is my fault but didn't know it was going to be 2 hours later I was going to play .my stack was gone in the blinds other than that I love playing there