Harrah's Resort Southern California - A Caesars Rewards Destination

I have a very serious complaint that I want addressed for our stay at Harrah’s Southern California 9/9/25-9/11/25. My wife and I were there to celebrate our anniversary and the arrival of our twin daughters in a couple of months. While enjoying the pool on Wednesday 9/10/25 around 2:30pm, I left the resort to go and pick up our son. Realizing I accidentally took the room key, I called the resort to arrange for my wife to have access to the room so that she could rest while I was gone (it was extremely hot outside), and more importantly, check her blood sugar levels as she has gestational diabetes, and is being closely monitored by her doctors. It’s extremely important that she is aware if her blood sugar levels drop too low or are too high at any given time. Unfortunately, she left the monitor in the room. I called the front desk and explained it was an emergency situation and she had an injection she needed to administer, but was locked out of the room. I offered to provide any and all information affiliated with our reservation, even calling from the same telephone number that was used to book the room. The front desk female associate I spoke to said it was impossible to make an exception and let me in the room. I admittedly became agitated, but remained respectful, because of the seriousness of the situation. I was then passed on to another female associate who told me the same thing. After they would not budge in providing my wife a key, I suggested someone escort her up to the room, just to get her monitor, but the staff wouldn’t do it. This is absolutely unacceptable and in emergency situations, there should be standard protocols for medical exceptions to be made. My wife was left outside in the hot sun, where all shaded seating areas were occupied, with no access to the room, no access to her glucose monitor, and extremely uncomfortable and overheating in her third trimester with a twin pregnancy. This was an extremely dangerous situation she was forced to be in, which could have easily lead to devastating repercussions. I am reaching out to corporate in hopes the situation will be addressed and made right to the best of your ability.

Went there for a wedding. Unfortunately the party did not put major details of where the wedding itself is being held so I had to roam around the casino to find it. I attempted to ask several employees where the wedding venue was and not one of them could give me any direction as to where we should be going other than follow the lighted sign that says event area. It's unfortunate that employees don't quite know where things are where they work. The wedding hall was beautiful with a nice size room. Could easily hold 100 people comfortably. The room of which we had the reception in was called the Bordeaux room. They had it set up beautifully. The food was catered by the hotel and absolutely delicious.

Love a good stay-cation??? Then this is your place! The pool is a great place to hang out on a nice sunny day. The casino isn't too big so you won't get lost! The staff is friendly and the hotels rooms are nice and comfy. And you can't beat Hell's Kitchen for a tasty dinner and fun dining experience. Highly recommend Harrahs!

I am writing to express my disappointment with my family’s recent stay at Harrah’s in Valley Center. We specifically chose your property for the lazy river experience, which was the highlight for my kids. Unfortunately, the heater for the lazy river was broken, leaving the water unbearably cold. My children were shaking, and their lips turned purple from the temperature, which was very concerning. On Sunday, due to the gloomy weather, staff kindly made an exception and allowed families with kids to use one of the adult pools. That gesture was appreciated. However, on Sunday, despite the same “gloomy weather” (it was 78 degrees)and the lazy river still being unusable, that exception was no longer offered. This inconsistency was very disappointing, especially because the issue was not just weather—it was your amenity being out of service. When I spoke with Supervisor Elizabeth about this, she was dismissive and unwilling to accommodate. According to Elizabeth, you only tolerate families with kids, but you do not accommodate them. When in reality a large portion of your guest at the entire pool premises were kids. I don’t understand how management could allow a weather-based exception one day, yet refuse an exception when the problem was directly tied to your own facility being unavailable. It left the impression of poor management and little regard for guest experience. As Caesars Rewards members, we make a point of staying at Harrah’s properties exclusively when traveling. Unfortunately, this experience has us reconsidering. If hospitality and guest satisfaction are truly valued, I believe more flexibility should be shown to loyal guests, especially families, in situations like this. With two adult-only pools on property, it seems unnecessary to restrict children from both when the main family attraction is out of order. This experience unfortunately ruined what we hoped would be a fun getaway. We spent a significant amount of money to enjoy the lazy river, and instead left feeling unwelcome and dissatisfied. While we had planned on returning, this experience left such a negative impression that next time we will likely take our business elsewhere. I hope you will take this feedback seriously and consider implementing more thoughtful policies and training to ensure families—and loyal Caesars Rewards members—are treated with the hospitality Harrah’s should be known

We love Harrah's!! One of us usually gets a Suite with a large Patio so that we can enjoy the outside and invite our friends over in the evening. The rooms are very spacious and have a nice view. We enjoy the Spa at Harrah's, it isn't the fanciest Spa around but they are extremely friendly and provide great massages. The Pool area has a separate pool for just adults so that makes it really nice and if you ave kids they will enjoy the lazy river and pool for families. Make sure that you join Harrah's Rewards while you are there, so you don't miss out on great rewards!

My family and I have stayed at this hotel several times over the past five years, and it used to be a great experience. Unfortunately, our most recent stay was very disappointing, and we’ve decided we won’t be returning. The biggest change is that there’s no daily housekeeping anymore. The room is cleaned before you arrive, but during your stay, it’s not serviced at all—no matter how many nights you’re there. They will drop off towels or toilet paper if you request them, but you basically have to restock everything yourself. On multiple occasions, I had to call for basic items like toilet paper and towels, and sometimes they wouldn’t arrive at all. I had to call again, only to be told no request had been put in. Another major issue was the smoking. It seems like smoking is allowed almost everywhere in the casino now, and the smell carries into other areas. Even in our non-smoking room, the smell of cigarettes was so strong that I was coughing throughout the night. I’ve never experienced that at any other hotel, and it’s clear the ventilation is poor. To be fair, there are still some positives: the pool area is nice, the food at the restaurants was good, parking is free with plenty of spaces, and the check-in process was smooth. But these positives don’t outweigh the negatives—especially considering I was paying $300 a night and got no room service and a room that smelled like cigarettes. It’s sad to see how much this place has gone downhill. We used to really enjoy staying here, but it feels like they’ve cut too many corners to save costs, and the guest experience has suffered. Unfortunately, we won’t be back.

We did a day pass at the pool. Super cool. Just disliked that they allowed other people to play music by the pool! Food was good. Drinks were decent and priced correctly for venue! This would be a great spot for groups and parties!

Amazingly Great & Clean atmosphere! Their three Pools & four Jacuzzis taps into their customers chill mode. Harrah's has options of Restaurants, Cafes, Starbucks, Brewery/Winery and let's not forget the gift shops. The customer service center extremely helpful which is delightful! Don't want to leave out the front desk... Thanks Jade for getting us a great room!

Joseph at the front desk went above and beyond to make us feel so special on my husbands birthday. Everyone here is lovely and we are having an incredible time. Joseph stood out to us and really set the amazing vibes for our trip. We can't wait to celebrate here again very soon. Bartender Timothy makes a fantastic old fashioned and is awesome too!! Thank you to everyone that works here!

I had an amazing stay at Harrahs! My aunt and I took a weekend trip from Los Angeles to visit the casino near San Diego, and we had an incredible time. Upon arrival, we checked in and headed straight to the bar at Hell's Kitchen. Shortly after, our table was ready, and we enjoyed a fantastic dinner. Hell's Kitchen is conveniently located right on-site, just downstairs in the gaming area, making it easy to transition from dining to entertainment. After dinner, we hit the dance floor, and the DJ was outstanding! We danced for about two hours to some great tunes before trying our luck at the slot machines--both of us walked away winners! When we finally called it a night, our room was clean and comfortable, with cozy beds that made for a great night's sleep. Unfortunately, we had to leave early Sunday morning to get my aunt to church in Los Angeles, so our stay was a bit rushed. However, we'll definitely be returning when we have more time to fully enjoy everything the resort has to offer. We had an absolute blast!

Came here for an Aaron Lewis concert in Feb 2025. Overall great stay. Room was clean, casino was clean and it was a good concert venue for an amazing artist. My only complaint is their food options. After the concert we were in need of some food bc it was a parents night out and we like to drink ha. There was only ONE food place that was open that served not so great pizza and salads. We waited almost an hour but these guys worked their butts off for a lot of drunk people so kuddos to them. It'd be nice if they had more food options available especially for concerts. We'd love to come back for another stay / concert but would plan better for next time

I've been going to Harrah's Southern California for decades, even before the hotel was built. I just spent a night there with a girlfriend who had never stayed overnight at an Indian casino before. She absolutely loved it. Our room was clean and spacious, and it was ready when we arrived around 2:00 p.m. We had so much fun gambling. They have quite a variety of slot machines. There are many food options, a nice gift shop, a spa, and a fitness center. The only complaint I have is that I wish they'd make the casino smoke-free like they did during Covid. Other than that, we had a great time and can't wait to visit again!

We very much enjoyed our stay here. Their pool area is great, they have an adult only pool as well as one for kids and adults. My kids had a blast and my husband and I enjoyed it as well. The rooms are very clean and spacious, extremely fair priced. The casino is clean and well-maintained and they have a few restaurants on site. The location is off the beaten path, so plan on staying in the casino during your stay or driving at least half an hour. Great option if you are looking for an affordable staycation.

Been coming here for years and we always enjoy our stays. I love the location, which is in a pretty rural area and surrounded by mountains. THE HOTEL ROOMS. The hotel rooms are generally clean and well kept. There was a time when the Dive Inn rooms seemed a little dingy and I think it's because of its close proximity to the pool (which also has a lazy river & swim up bar) and perhaps people who stay in those rooms are likely to utilize the pool more. However, they just recently renovated the Dive Inn rooms, so those should be nice and spiffy now. I normally stay in the North Tower because it's closest to the casino floor and usually get a room comp for the Resort Tower Room (440 sf), Sweet Suite (882 sf), or Oh So Suite (1028 sf). For this trip, we were able to reserve the Oh So Suite, which is comprised of a living/dining room, bedroom, spacious bathroom, and balcony with a table and chairs to lounge in. THE CASINO. The casino floor isn't as expansive as Pechanga, but I prefer it this way. It feels more comfortable to wander around, knowing you're not going to get lost. This is a smoking casino, but they do have a non-smoking area as well. I have won a few jackpots here before, nothing substantial. THE FOOD. There's a limited selection of sit-down restaurants and a small food court. Not gonna lie, we make reservations to Hell's Kitchen every time we stay here. THE PARKING. There's a parking structure that takes you directly into the casino. Surface parking is available but you want your car in shade, especially during the summer, so park in the structure. THE RESERVATION. Reservations can be made several ways: on their website, app, calling the hotel, or through a casino host. Amateur tip: sign up for Caesars Rewards and start earning points towards room comps! THE RETURN? 100%! I like the location, rooms, casino floor, and Hell's Kitchen. Oh, and the comps always reel me back in.

Omg this is probably the worst property in Southern California. I'm still reeling by how bad it is. I received comps for a free stay and I was like cool, I'll check it out. I booked into a suite and the thing was dated, run down, and filthy. Looks like it hasn't been thoroughly cleaned since before the pandemic. Needless to say I didn't stick around. Combined with limited mediocre food options, small gaming selection, and overall dead vibe I won't be coming back.

We came here on the weekday as I wanted to stay in a very nice room. During the weekends, we can only get the regular room as we probably figured it is all booked up for the high rollers. Self-check in worked me us great last time, but this time we had issues and we had to go to the front desk as it was not a long wait. We ended up getting the Ohio Suite which is two rooms and a very nice and modern room. I did enjoy going to the patio at night time and pretend I am sun bathing. The bathroom was huge and had a nice tub. Shower was alright, but prefer the one at Choctaw. They actually have bottles for the soap, lotion, etc which was a surprised as I was expecting pumps. Gaming wise, they keep up with the updated games and they have old school games. I prefer double buck as that is my go to game. I have not hit a jackpot on this machine, but hitting $600 dollar hits is always fun. I hope one day to hit jackpot here. I finally got the pinball $5 dollar denom and did not disappoint as I ended up winning $750 dollars and $500 on another session. I play other games and this time I did end up being a winner here and did not withdrawal more money, but it is good that I only had 1-2 hour session and I did not break my rule of not playing after going to the park and playing in the morning. The casino overall has a good assortment of games from the high volatile, medium and low volatile. I had some luck here as coming here is not so bad as I know what games to play and which one to avoid.

I recently visited Harrah's Resort Southern California in Valley Center to attend a concert at their venue, which was surprisingly unique. The casino is rather small but still nicely laid out, making it easy to navigate between the various gaming options, bar, food options and music venue. The space felt more like a conference center, which added an interesting vibe to the overall experience at the concert. After the concert, we played at the blackjack table. The dealer was incredibly friendly and kept the atmosphere light with her humor, which made the game super enjoyable! She was wonderful! If you're looking for a casino that has gaming, live entertainment, and a welcoming atmosphere, Harrah's is definitely worth a visit.

I've been going to this place for many many years and have always had a great time. So where do I start. After a short scenic drive you arrive up to this wonderful oasis. As you pull up to valet you are immediately greeted and the friendly bellmen are at your service. Soon after, you're passing through the sliding glass doors and walking up to the front desk. The desk personnel are friendly and ready to provide you with a host of information and service. Provide your ID and swipe your card and viola your provided with the keys to your room. Every room I've had has always been clean, with ample space and all have weak appointed restrooms. I always enjoy the body soaps and shampoos provided. Now let's talk about the pools. They are all warmed and close at different hours at different times of the year. There's an amazing lazy river, a swim up bar and an adult pool. And that's not all theres also a large selection of hot tubs in different sizes. Summer weekends provide a great party atmosphere quite often with a DJ. The service at the swim up pool is first class. Poolside service is also top notch as they provide drinks and a good variety of poolside food for enjoying. This location has a Hells Kitchen which is outstanding. There's also multiple eateries which have everything from sandwiches to Chinese food. The cafeteria has all the usual foods and more. This is a great place to stop in for breakfast. Unfortunately, I could not find buffalo wings on my last visit. The bars are fun with games available on the bar tops. The sports bar has beer specials during football games. There's plenty of seating at the various bars and plenty of friendly people to hang out and vibe with. There are additional activities inside during the weekends such as bands and dj's. It's easy to understand why this place is located in a wonderful land called Funner. I have seen that every time I go, I can make the visit even more funner. Thank you, I will be back again and again.

I would like to leave a review about the front desk worker Romario. Our family often visits your hotel and Romario help us very often. I would like to note his professionalism, positive attitude towards clients. He always helps with any issue, gives advice. Your hotel is very lucky to have such a wonderful employee. I hope that you will appreciate his professional qualities. Shemil and Elena.

We booked a non-smoking room, but when we arrived, our room reeked of cigarette smoke. When we asked the front desk to switch to a true non-smoking room, they said it wasn't possible. They did try to use some type of spray to rid of the smoke but it did not help. The smell was so overpowering that we couldn't stand to stay the full two nights so we left after just one. To make matters worse, we woke up congested, likely from the poor air quality. Sleeping in those conditions was nearly impossible. I would not recommend this hotel to anyone--it's absolutely not worth the trip. If I could give it a zero, I would, but since that's not an option, it gets a 1 star out of 5 star.

Don't monitor the non smoking areas. People are smoking. Then, they leave their ashes and cigarettes all over the machines bc there are clearly no ash trays in the area. Had to leave my machine because 3 different people were smoking on the non smoking area. Workers were in sight, and just chatting together. Did nothing. So terrible. Called for service for a broken machine. No one came.

I'm only truly happy when I walk out a winner, otherwise it's just okay. I like this casino, it's not too big, not too small, great places to eat, great concert venue (we saw Gladys Knight last week), parking is plentiful. It'd be perfect if they paid a girl handsomely.

We enjoyed our first time here, we notice how smoky it was here. No luck here but sat at bar Tini And played the video machines and laughed with friends we had't seen in a long while. Great to try a new Casino and catch up with friends. We had Mexican food that's the only thing open it was okay. But wish more food place. There a cafe but the line was to long of a wait. No luck here but we enjoyed our selfs Sat in the patio great day by the pool is great!!

Love this hotel! I'm not sure why there's so many bad reviews because the place is pretty clean and really nice inside. All of the bathrooms were really nice clean and up-to-date. The Dive Inn rooms are super pretty and spacious with top-notch bathrooms and the pool is a lot of fun. The only thing I would say is it's severely overpriced!!! booking a room it's about double is what it should be and I think if it cost less I would definitely go more often. It's pretty much in the middle of nowhere so $500 a night is ridiculous. The only other thing that was uncomfortable was the smoke smell in the casino... they need better ventilation.

Came out for the Anjelah Johnson comedy tour and stayed the night with 2 friends in one room. We booked a room with 2 queen beds. The room was really nice, very clean and did not smell of smoke at all. The air quality was actually really good, not Smokey at all. The beds were comfortable, the pillows were full, loved the bathroom because it had so much space at the sink which was great since there were 3 of us ladies getting ready at the same time!! The show was held at the event center, there was a security bag check before entering the center but it moved really fast and security was well organized. The seats were tiered which was great because we sat further in the back and could see the stage clearly plus they had 2 large screens on the side of the stage also. After the show we decided to grab a few drinks at the bar near the event center that had a DJ and a dance floor. The bartenders name was Mary and she was really nice and fast with the drinks! The music was good, the drinks were good, it was a fun time! Only complaint was the slot machines were really tight lol!!

We came for the night to celebrate my husbands birthday. I made the reservation for a non-smoking room and I'm glad I did. Since it's a smoking casino it smells quite a lot like cigarettes in the whole place. The room is spacious and clean. We were on the 7th floor with a nice view of the mountains. Unfortunately we were close to the elevator and other guests were really rowdy and loud most of the night. I went to sign into wifi as a guest in the hotel and they wanted to charge over $12 for 2 people for the night. After spending $300+ for a room you think wifi would be included. The casino has a pretty good variety of machines and tables. We played quite a few of them with no luck. My husband and I both feel like the slots are the tightest of any casino around. I don't imagine we'll be back to play anytime soon. We are at the Chinese restaurant and the food was really good. Spent time in the lazy River and adult only spa. I appreciate that they have the adult only area. The area around the pool was a mess. There's tons of towels and garbage everywhere. People clearly didn't pick up after themselves but not sure there's anyone working here doing that.

I had a really good time at Harrah's. I stayed here to celebrate my birthday, the biggest draws being the location (less than an hour from central SD), the pool area & lazy river and the fact that Ceasars owns it and it did indeed feel like a mini vegas. My whole experience here was pretty great, all of the employees that I interacted with were nice and we got a bit of a room upgrade upon check in. The room itself was a pretty decent size and had a mini fridge and safe. I actually spent most of my time at the pool and casino and was impressed by both - the casino is clean and has a pretty big variety of games, not to mention some of my favorites. I do wish they had more servers that walked around taking drink orders but really wasn't too big of a deal since there was always a bar close by. Now the pool - I rented a luxury longer for the full day which cost about $110 but totally worth it in my opinion. It's in the perfect location in between the swim up bar and one of the hot tubs. You do also get a dedicated waitress and is way more comfy than your usual lounger. I was also impressed by the price of the food and drinks. The best deal is to get the tumbler which is a great souvenir in itself and also allows you refills for a very decent price. Most of my refills were $18 and were perfect for sippin in the pool or floating down the lazy river. The other thing I really appreciated was the 21+ area only, however the lazy river is open to all ages and there were a lot of kids. I wish they would have an adults only lazy river. The other aspect of the resort that I have to talk about is the food/restaurants/bars. They have a pretty good variety of restaurants ranging from fast food to nicer restaurants. My one gripe is that a few of them are closed on Mondays and Tuesdays which were the exact days we were staying, but we made the best of it and did end up eating some tasty food (that's a separate review). Next, the bars circling the casino floor and were again plentiful and I was pleasantly surprised at the prices - I got a double for $10, that is pretty unheard of nowadays. Best believe I will be back with so many more things to check out!

Spent 2 nights at the Harrah's San Diego resort with my lady friend. Rented a pool cabana for the first day to relax and enjoy the day at the pool and lazy river. Dinner at Gordon Ramseys Hell's Kitchen restaurant. Day 2 we took a drive to Balboa park and enjoyed the museums there. Dinner that night at mitch's seafood on San Diego Bay behind point loma Sportfishing. Back to Harrah's for some gambling before heading to bed. I really enjoy the Harrah's resort, especially the pools and water features. The only swim up bar in Southern California is located there. The rooms are nice, well appointed, comfortable beds, and faifairly spacious. Staff are customer service oriented and take care of my requests and needs. Join ceasers Rewards for extras and special offers.

Wow the Harrah's in Funner, CA brings shame to the entire brand. I only made the trek out here for Hell's Kitchen, but if it wasn't for that, I wouldn't go anywhere near this place. Still cringing really hard. As we pulled into their parking structure, parked, and got out of the card. There was a disgusting pee smell in the parking structure. Barf. I was nevertheless in a good mood, until their unprofessional security staff stopped me from taking a photo that said Welcome to Funner, something about some lawsuit. I'm like okay that's fine. Then he was laughing like he's so funny. What the heck. Then he was like wait come back take the picture. No thanks dude, the moment is over. Not to mention he kept bothering us as we walked by. This is literally unsanctioned harassment. I straight up told him he's wasting my time. He was like hollering from me as I walked off laughing saying don't you have time for a joke? Dude if I want to hear jokes I'll go to a comedian. It's only a joke if it's funny. Note for the casino, he totally ruined any desire I had to gamble. I don't expect kiss-up service but I don't need to be bothered for no good reason. Bad Ju Ju! It gets worse. After our long drive, my friend was going to change into a Hell's Kitchen worthy outfit, and I was going to use the restroom. THE BATHROOM STANKKKK. Like somehow the chemical smell of commercial grade cleaning supplies mixed with the smell of pee. It lacked freshness or an actual clean feel. I ran out of there because it made me so nauseous. My body was like no no we don't need to pee anymore, let's get out of here. Also this is a smoker's environment. My lungs could not handle the constant second-hand smoke in every direction. Minimal tables, most slots. Of the few tables we saw, the minimums were high. Other than Hell's Kitchen being here, I appreciated their interactive touch screen directory. I'm trying really hard to have something nice to say here. I'm still grossed out by my experience at the Harrah's in Funner. Like I'm personally better off going to Las Vegas and that drive is more pleasant.

It's a nice hotel. The rooms are a decent size, and the staff were very friendly. We came to Harrah's for the Steve Vai/Joe Satriani show on 5/10/24. The venue in which they played was very nice, and even the seats were super comfortable (a definite must for me as I have a hip injury). We decided to have dinner before the show, and chose Salt and Fin, inside the casino. I'll leave a separate review for that later, but it was a wonderful meal. We stayed in the hotel after the show. Our single king room was pretty nice. The view from the south tower is great, so book that if you can, as I've heard the north tower has zero view at all. My only complaint about our stay is the pillows. These are the worst hotel pillows I've ever experienced. I'm pretty sure they were curated by Satan himself as punishment for gambling in the casino below! They were just awful, lumpy, thin, sad little sacks of something akin to cotton batting. We didn't do any gambling as that's not our scene, but they have lots of tables and even more machines. It was pretty Smokey at 11 when the show let out, so we had to zip through pretty fast as I'm sensitive to all smoke. Would I stay at Harrah's again? Definitely! But next time I'll be bringing my own pillow.

Cafe service very bad Server has bad attitude Don't recommend ordering well done meat came with rare

I Garcia in previous review explained my Continuous harassment by Harrah's Casino Upper staff for filing ADA Complaint on Assistant Slot Manager Urie Garcia and his Accomplice security Guard Zachariah , I got a Phone call on Friday January 24th 2025 at approximately 2:10pm, Individual Came off very aggressive like he was a Police officer or interrogator , I asked him who this is he stated the OWNER of Harrah's ?? I Go The Owner of Harrah's ? No your not , your Tribal Commission RENTS the Name of Harrah's , You pay them Royalties in order to Have there name on building to Bring in Casino Business . Plus Caesar's Corporate isn't very Happy with You individuals at Rincon due to your Constant 1 Star Reviews and That you 100% don't have the Quality of Hospitality and Hotel expertise required by Caesar's , Corporate I checked and NO One at Harrah's Rincon Graduated from NAU the highest and most prestigious College in the Hospitality industry and May I add I haven't come across anyone even higher ups in executive office that knows what ADA even is ?? After looking at there Tribal Commission at least there Sworn AG graduated from USC ! Go Trojan's ! She should be paid for 2 Jobs AG for Tribal Council and Firefighter for putting out all the fires Tribal council are involved in , law suit after law suit mostly Ex Staff that they Tribe Owners of Harrah's have Screwed over or Threatened. Going back to my conversation with Harrah's Owner Again trying to converse with this individual I continued Being Bullied by this person I asked why he was impersonating Owner of Harrah's numerous times only for individual to finally state his name was Bo ? I stated Bo ? Bo who ? you got a last name ? he said that's not important ??I go excuse me did you call to talk with me or Bully me ? He demanded to know about the Events that had takn place on 12/29/24 , as I was trying to explain to the angry Owner of Harrah's he became judge and jury throwing out that's allegations that's speculation?? Ok Then why are you asking me anything, you know everything so why did you call plus I've asked you for your name over 9x you refuse to supply , did you called to interrogate me and demand individuals names but yet you do want to cooperate by simply giving your last name? check this out Mr Bo we're done ! plus I can't believe all you've done is Brag during this entire conversation about your Name Tag that says owner ?? For an owner of a Casino renting the Harrah's name You are truly embarrassing not only to the Harrah's Corporation and Tribal Council but you don't show the Quality of Performance and Service that comes with Caesar's Corporate requires , But bullying individuals pretending your a police officer or attorney? Finally Just hung up and contacted Vista Sheriff's Dept , not even 30sec into conversation with Deputy he knew exactly who I was Talking about Bo Mazzetti " CHAIRMAN" of Rincon Tribal Council, Deputy stated to file Report of Conversation with Name Tag " Chairman" Bo Mazzetti with Tribal Police ?? I contacted Tribal Police only to have Sgt or individual that took call from dispatch to tell me they can't make Reports against Council ?? They won't He won file complaint on Bo "Name Tag " Mazzetti , after looking into Mr Mazzetti background he Graduted from a Division3 JC in LaVerne Ca where he supposably Played Football ?? LaVerne CA ? And this Person from this No Name JC is Owner of Harrah's ?? Investigations like this ADA complaint from the Justice Department on Entities like Harrah's Rincon are because individuals like Bo "Name Tag Chairman" Mazzetti Create Retaliation and Reprisal due to there lack of Education And Obviously Pulling the Too Kool for Skool Card ? Ohh ya when I stated I filed an ADA Complaint he Stated ok that's enough with the ADA Card ? I Go excuse me ?? I saw This individual in pic with shovel in his hand for some new project Tribe was Building in Groundbreaking ceremony ! Perfect Pic Bo "Name Tag" Mazzetti holding shovel ! That's Exactly what Your Doing Digging the Rincon Tribal Council and Harris's Name into the Ground ! I expressed my Animosity of his Harrah's Staff for purposely kicking out my GF a Mother out of The Room as Retaliation on me on 12/29/24 ! Anyone who Understand Indian Culture should know GRANDFATHER Holds Motherhood as a Sacred Thing due they bring new Indian Tribal Blood into Indian Nation ! Harrah's Rincon Deserves everything that's Coming at them in litigation , All I did was Use my Due Diligence and File ADA Complaint, So far the Retaliation Continues and seems to escalate ! All I wanted to Do is Mediate on Situation . I afraid to ask if they even know what Mediate is ?? Caesar's Corporate has explained to me if anyone reading his review have been Disrespected or Bullied by Harrah's Rincon to Kindly Respond o Caesar's Corporate by Contacting them With Complaint !

If you want a great time come to harrahs resort and casino . I can't believe harrahs resort gets hate this is another great casino I have nothing but great things to say about this place . Let's start with I won $11,000.00 jackpot here on Christmas and that's not why I have eleven thousand reasons to like this place it's just a bonus . If you are a player you get the most extravagant comps . Get a players card if you don't have one I have stayed over 300 nights at this resort and never ever had a problem let's get this place to 5stars rating where it belongs . I personally like the north tower . Totally unfair on the hate on this awesome casino best pool in California it has lazy river pool with bar in pool you can also rent cabanas for a larger groups. Don't believe me come check it out . Please do this place some justice and give its 5 stars if it meet your expectations. Trust me you won't be disappointed To add more value to this review I would give it 10 stars if you could give them a chance to make it right they always do in my experience . . Perfect for parties Weddings Kids friendly you can l bring the kids to lazy river pool . Kids can come but not be in the casino floor . Family get togethers Bachelor parties And much much more . Bars are excellent , casino floor excellent lots of slots . O yeah before you call me out saying this post is BS not true at all heres one of my offer charter plane to harrahs Laughlin. Good luck and have lots of fun at when you come ..

Had a kid free date night here and it was amazing. We went in the hot tub and enjoyed drinks while we relaxed. Afterwards we walked around the casino, had some drinks and talked and just enjoyed people watching. Everyone was awesome. Only downfall was the smoking, but can't complain much when you're having so much fun!

Very cool casino that's family friendly. They have a separate adults only pool with a bar as well as a lazy river for everyone. They provide towels but didn't have any floaties available. People seem to bring their own. I'd advise stopping by a nearby CVS / Walmart / Target and buy some on the way to the casino. They have a nice selection of eateries to choose from. We tried Best of Cluck (Mac and cheese) and Corner Counter (sandwiches). The Mac and cheese and super cheesy goodness. It's not a typical box Mac whatsoever. The sandwiches at Corner Counter were a bit pricey, but super delicious and available 24/7. When we went, they were in the process of remodeling rooms, so I'm excited to return to stay in a nice new room. The room we stayed in was a bit dated and a bit dusty, so I was thankful I brought some cleaning wipes to clean up when we got there. I have a video of my SD trip that includes a room tour. https://youtu.be/SNibclkIjQs?si=DXPK9VuhzMllgWRk The link to my channel is also in my Yelp profile.

What a pleasant trip to Harrah's!!! Super nice rooms, clean and spacious. Staff were very friendly. Easy drive to the location. Pool area was kept clean and family friendly. Long wait for valet pick up but the valet parking was in walking distance .

I've been to many Harrah's locations, but this one is by far my favorite. We travel from San Jose, and the hour drive from the airport is well worth it. Check-in is always smooth thanks to the kiosks, and there are plenty of promotions to take advantage of. Valet is consistently kind and incredibly fast. The hotel rooms are spotless and smell great. While they don't service rooms during your stay, texting 'Ivy' has been a great alternative--prompt and helpful. When we needed extra towels and trash removal, a quick text through the Ivy number had them delivered in no time. Since it's a casino, the lobby does have a strong smell of smoke, but once you're in your room, there's no trace of it. One standout feature is the small water park with private cabanas and a swim-up bar. And if that's not enough, they also have a spa and several food options. It's the perfect getaway, and I recommend it to all my family and friends!

Came for the Alice Cooper concer. Tickets were very pricey although I sat next to people who got tickets for free because of their Diamond status. I guess it's who you know because I'm Diamond Elite but I wasn't offered or could I get free tickets. The people next to us also said that they were here previously for another concert and when the concert started, they just started letting people in for free. We enjoyed the concert very much. Alice Cooper is a rock and roll icon. He still performs great at his age. The stage affects were very entertaining.

Well let me tell you last year at this time I was less than pleased with Harrah's part of the Caesars group but boy have times changed! My wife and I went in there for her birthday spent a couple days beautiful room and everybody was so friendly absolutely a 360° difference from the year before. From the front desk to the floor managers to the card membership everyone appeared to enjoy their job and when they do that it rubs off on the rest of us so thank you Harrah's had a great birthday for my wife

The hotel is nice and decent size. Check in : Staff was friendly and nice and fast. Room : We only stayed 1 night because we're actually there for Hell's kitchen and got a Resort King in the North Tower.The room was nice and clean,Bed was comfy but pillows are weird,There were 4 pillows and they are all small one but it did not give me any neck pain in the morning,So that's a win! Toilet was separate from the bathroom (Basically with it's own door) which we like.Shower was great! Water got hot quick a d water pressure was awesome! Parking : Plenty of parking in the garage and outside and it's free parking. Check out : Staffs could be nicer and had a better attitude or at least make an eyes contact with guests when you talked to them and that's what need to be improved and that's why I took out 1 star. Casino : Average like not super clean but not dirty either.Restroom was clean though.Do not expect to win anything big here because while I was sitting I can hardly here the bell goes off from someone hitting a bonus or jackpot from slots machine. At the machine like Roulette machine,For some reason if you have gold member player card it won't work with the machine,Basically you can't collected the points from those machine and it's not only my card,I saw a bunch of people had the same problem while I was there but if you are anything higher than gold it would work! I tried my card with other slots machine and it's work perfect! Overall it's a good casino for a quick getaway.

I Took my GF Patty "PattytOH" Pascual this summer in June, their lazy river pool is AMAZING. She loved every second of it and we also enjoyed the rest of their pools it's a GREAT place to visit. Specially when you are with the woman that loves you and the woman that you Love .TE AMO MI PattytOH since 1902 (as you always said) Patty+Levi=Love since 1902 Levi+Patty=Love since 1902

It was an aiiiiight stay. I've been to other resorts, but this one really gives older crowd vibes, and by that, I mean folks older than 50-ish (I mean NO offense at all, just being honest from my perspective). It's clean, and the rooms are pretty updated, but nothing really gave me a wow factor to render 5 stars, so it's a 3.5 for me. It's a quick getaway if you're in San Diego or the IE, but it didn't have much to offer other than the pricey restaurants that you're forced to eat at and the pool area which closes early. What pool area closes at 6 pm?? At a resort... in the summer?! Did I mention the $50 floaties they sell in the convenience stores inside so you can use them at the pools if you get there in time? Oh yes.. I did.. look up Dive in Valley Center and you'll see my review, lol! We ended up having dinner at the Chinese restaurant, and although the food was good and authentic, the prices were pretty ridiculous for basic dishes. I don't even remember how much we spent, but I wouldn't come back. The room was nice, and the beds were comfy. Bonus points for a lack of bed bugs! Yay!! The bathrooms didn't have a fan, so there was not much ventilation in there. Other than that, having a mini fridge in the room was nice. BYOL to pregame, lol! I hope you like it more than I did. =/

Yes! I definitely recommend this place. My family & I absolutely love it. The rooms and updated and clean. They have great restaurants (except for Rita's Cantina, which is garbage food, literally) they have a great spa, two gift shops and many pools. We always go to the lazy river because it's the only pool children friendly, and honestly I'm fine with it:). It's a casino, I know, but my children want to be here every time a vacation is being planned lol. And it won't hurt to go home with some cash.

I first set foot in Harrah's just about 20 years ago, and have made countless trips here. Although things have changed a lot from that first trip, not much has changed in the almost 10 years I haven't stopped by here to donate. There is a small parking area on the side by the main road, but the valet and hotel parking are in the rear, along with the entrance to the parking structure. Although the casino itself may undergo a lot of maintainance and cleaning, one of the areas that is frequently neglected is the parking elevators, and Harrah's is no different from any of the other nearby casinos. There is a rancid stench eminating from the elevator walls and floor, and the buttons are nice and sticky. It wouldn't hurt to clean the elevators maybe once a year, eh? Aside from that, the first thing you notice after entering the casino is the cigarette stench. It hits you like a brick wall. The only eateries where you won't get the smell is Hell's Kitchen and Rita's Cantina, and probably Salt Fin. Even the nonsmoking area [which used to be a tiny little area in front of the cafe] reeks. If you're staying at the hotel, bring an extra change of clothes for when you sleep. Most of the restaurants will be on the north wall of the casino, with the Starbucks and deli sandwiched between the cashiers cage and rewards booth, and Rita's on the South end near the pool. There are a few drink bars that you can squat at along the walls too. While all the restaurants and bars might be new, the layout is still the same. It's hard to get lost, but easy to lose someone nonetheless. The machines may have changed, but the overall layout, including machine setups hasn't differed. Hotelwise, checkin is a breeze, with the main checkin booth on the South side of the casino, next to the South tower elevators. The North tower elevators are located between the promotion desk and the Cafe. I'm assuming that the pool closing at 6pm is due to winter, but with sunset being so early, you have a chance to enjoy a few minutes next to the firepit (ask them to light it for you) in the evening. There was an overwhelming smell of gas after a while, which we did advise the attendant. The main pool was closed for maintainance, but there were a few smaller pools and spas bubbling away and a handful of brave souls were in the lazy river, which is on my list of places to visitl next time i stay here. The room we had was very spatious, with a couple of chairs and a nice sized bathroom. Pros: Refrigerator, multi outlets on the lamps, detaching hangars, spacy bathroom and separate toilet room. Easy checkout process. Cons: Both chairs suck, spiders all over the outside of the window, no towelhooks, toilet bowl was rediculously low to the ground, and not only does the showerhead not adjust, but the shower is cramped and water leaks through the door. I'd stay here again if it was cheap or free, otherwise a turnaround trip is always on the table. Watch out at the Starbucks though, the sticker prices for their merchandise is almost double a regular store.

Using a promotion IT system that actually works. In the morning, you wait and wait and wait to swipe to get your prize printout only for your card not to work. It's not like you can go to another kiosk to swipe. They all have long lines of people struggling to swipe. Why waste the paper at all (for a place that praises their eco ways) and have people go up to a counter and have a host swipe and give you the promotion piece. Valley View, Pauma, and Pechanga do that. Why not Harrah's?

Food: 5/5 Drinks: 5/5 Atmosphere: 5/5 Cleanliness: 5/5 Customer service: 5/5 Speed:5/5 Price: $$ ADA access: yes Restrooms: yes Dogs: service animals Kid Friendly: 18+ Pros: one of my favorite casinos in the local area, fun slots, clean atmosphere, strong drinks Cons: gets crowded

POOL EXPERIENCE ONLY I've gone here twice now (only for the pool!) 1x for day pass ($40/day) 1x for cabana party ($550) PROS -Great food (poolside or inside) -Good drinks -Clean restrooms/overall clean facility -Lots of areas to float, people watch, drink or nap! -Rates are decent -Staff is helpful and friendly CONS -No clue what the hotel rooms are like so it shouldn't be considered here -Food inside takes quite a long time to receive 30-45 minutes for 5 guys/earl of the sandwich (pool food was under 20 minutes)

1st time here, and I will definitely be back. Please know that I am a regular at the casinos in Vegas, and I give this hotel 4 out of 5. The reason is the smoking and smell of urine in the parking lot. Other than that, I really like the vibe (location) and the amenities. This hotel has one of the best pools and the food options were good too. There is a lazy river that uses floats, so bring one with you or buy a large from the pool store for $40-$30 bucks. There are not a lot of vegan options, but if you're not picky, you can make it work. They also have a really nice gym, too. Hells Kitchen and SmashBurgers are some of the main restaurants they have at this hotel. I will definitely become a regular here. Also, the people were really nice too.

Me and my partner really loves our stay over here! We enjoyed our BabyMoon trip! Sure we'll be back ! :) Overall Stay is 5star highly recommend!! The Room, Restaurant, Pool and the People who works here is Fun it's fit from the slogan where "It's Funner" .. shout out to the Friendly and Fun Frontdesk agent STEPHANIEL!! He was very accommodating and caring! He must have a best employee of month hehe ... Can't wait to bring my Family over here! Soo much fun! Thankyou Harrah's ! Money is worth

We had a very unpleasant experience at their check-in counter. We arrived 3:25pm and start the check in process. The young lady told us the room was not ready for OH SO Suite,but if we want the room immediately, we can down grade to Mini Suite. So we said it's OK to downgrade. and we asked if we can have 21st fl., She checked with supervisor and told us nothing available at 21st floor. And then told us even the Mini suite need to wait now for just 3 minutes later. So we said just text us when first available- either Oh So Suite or Mini Suite. We wait 55 minutes until 4:20pm, nothing happen. So we went back to the counter. The first thing Jacqualyn (We learned later she is the supervisor that she claimed.)asked was did you get a text message? Seems she doesn't want us to check the room status. So we explained to her the whole situation, she said the Mini Suite was not ready. I was a little bit upset and asked how about the Oh So Suite. She checked and it was ready but they never notify us. She insist it's not their fault since computer show we "volunteer downgrade to Mini Suite. Without apology nor good attitude, I asked for the supervisor. That's how we learned she is the supervisor.She also insist check in at 4:00 is "start", it does not mean all room is ready. Any normal people should know if we are willing to downgrade is due to we can have the room earlier. I think the number 1 thing for the front desk is "Customer Service". We are reasonable customer and they don't even mark down what we asked was get the room for first available. Her attitude should not even be supervisor in the front desk when it shows " it's not my job to help: "you take what I told you". It's easy to lose a customer since the competitions always there. Leo Wang

Hey Everyone, My husband and I spent a four-night (five-day) stay with Harrah's in Funner, CA. Michael L. greeted me which was extremely appreciated. We enjoyed it for the atmosphere and luxury. We broke even so it wasn't horrible. The pools and jacuzzies were a huge enjoyment. We were supposed to enjoy the spa but didn't make it, which we do regret! All in all, it was delightful and cozy!

Made reservations Feb 29th, upon arrival I was told I will not be receiving the room I requested due to it being unavailable / out of order. I was like well will I receive an upgrade to what I was promise when I reserved the room? When we visit Caesars we would get an upgrade or some type of compensation / apologies due to the inconvenience. No we are in California different states. In my head I'm like well you are still part of Caesars right!? Horrible! Customer service is lacking here and I truely believe you should care about people when working the front desk, at least try to look like you want to be there without a gloom look on your face. Beds were small, room was dirty ( crumbs in drawers, lamps were full of dust, mirrors had smudges on them along with dust ) super gross! This is our first time here and the only way I'll come back is if this was complementary. I would not spend my money on rooms here. I would rather fly to go to Vegas than take the hour drive to this hotel. NOT EVEN THE HELLS KITCHEN HERE WOULD HAVE ME COMING BACK. Btw the hell's kitchen is way better in Vegas! I hope the higher ups sees this and will hopefully retrain most of the young "management" on duty because you willost differently be losing clientele if you don't do something about this immediately.

Booked the two queens dive in with pool view. My first time getting a room with the pool view and it was beautiful! I had the balcony door open majority of the time. I like listening to the calm water and the activities thats going on below me. It was nice. I came mainly for the pool area, when we went down around 5ish. It was pretty packed at the under 21 area. It was still fun. They had a mini store next to it that sold snacks, sodas and floaties! Or you can bring your own and I planned on doing so in future visits. The downfall of that day was when their register machine went down and no one can't buy anything with their cards only cash but shortly after the store worker closed it down. I was getting hungry and tried to order some food from the 21 plus side but their kitchen closed at 1700 (5pm). Every where was carpeted so it's a challenge with hauling your luggage throughout the hotel side. The theme was jurassic dinosaur through the casino. It was pretty cool, I haven't seen that theme before. Definitely go visit the pool area if you ever stop by!

Dive Inn, first floor, nonsmoking room with an adjoining door. Room was newly renovated and really cute and clean. The lady staying next door could be heard talking quite clearly in the morning through the adjoining room door. Woke us up an hour before our alarm. We were really surprised to be woken up and laying in bed bc there was no sound proofing at all. Fast service restaurants aren't all open daily. Had rewards credit for Best of Cluck and it was closed the two days we stayed. Separate review left for Rita's Cantina. Service from all staff we encountered was great and bumped up stars for the review.

Definitely not a place to stay during the week. We booked for a Tuesday to see The Cult concert. We did check in early online prior to arrival to avoid the line. When we arrived at 3:30, the kiosks for self in were out of order. We stood in line for over an hour to check in. All the sit down restaurants were closed, they had a few fast food places you could wait and take your food some place else to eat. The pool bar was infested with bees, only two bars total were open inside. You will stand in at least a 30 min line to get a drink. Overall the entire night we spent more than half the night just standing in lines from check ins, drinks, food, concert, bathrooms. Go see a concert somewhere else if you want an overall fun night, the amenities they offer are not always available here and very under staffed.

My experience at Harrah's casino was disappointing due to its cleanliness issues. Around 89% of the machines had cigarette ash on them, and there was trash scattered on the floor, making the environment feel filthy. I didn't see any employees cleaning up during my visit, which was surprising for a casino hotel resort. However, my stay in the hotel was much better--the room was clean, the bed was comfy, and the bathroom was spacious. Despite this, Hell's Kitchen was an amazing choice for dinner! It's a beautiful restaurant with great service. If Harrah's wants to attract more customers and keep them loyal, they really need to improve the cleanliness downstairs.

After speaking to the rude spa manager I called the hotel. I was told a manager would call me back. It's been three days, how long does it take to make a phone call? Harrah's doesn't care about their customers. Never again will I walk through their doors.