Michael A.
Google
Hungry for a burger? Look elsewhere! I was recommended this place, by my doorman. I ordered a cheeseburger, fries, and a chicken noodle soup for $40. I was told 15-20 minutes, wow sounds great. Right? One hour later, I called to inquire about my order, and was greeted rudely by Don. I asked Don has anything happened to my order? Don yelled profanities at me about having his delivery person knocking at my door several times, without a response. Don never gave me a moment to respond, and hung up on me. I never received a phone call or heard anyone knock or ring my doorbell. Before calling back I rang my doorman, to double check. My doorman told me, he had been on duty since 8am and no deliveries have arrived for me today. I called Don back, to ask if the delivery can be sent out again since I was a paying customer and was very hungry. Don was very upset, yelling profanities telling me he would send the police instead. I am astonished that an establishment that treats its customers in this manner exist. Where has customer service gone in our world? Will we continue to fund places that treat their customers in this manner? Please think twice about my experience, and don’t let this happen to you. I know we live in busy New York City, but there are many places in our neighborhood that strive to make our meals with a smile in hope to have us come back again. BEWARE OF THIS PLACE!