Lynda S.
Yelp
I had a wonderful, memorable meal at Harrison's around 2016 (steak au poivre -- I still remember it!), back in the day when you could walk in during foliage season and be seated immediately.
Sadly, those days seem completely over. After being completely shut out the past 2 years, this year I made a reservation more than 2 months in advance, and was looking forward to another great and memorable meal. Unfortunately, it was not to be. In 2021, remembering that first steak, I ordered the NY Strip, and it was full of fat and absolutely inedible. The server agreed, and the kitchen switched it out for a different cut of steak, which was somewhat better, after a long wait.
This time, I was excited to see filet mignon as a special. How can you mess up filet mignon? Unfortunately, after the first few bites, which were fine, I discovered that the entire center of the steak -- at least 25% of the whole thing -- was an uncuttable, inedible clump of gristle. I have never before seen the slightest hint of gristle in a filet mignon -- I didn't even know it was possible! I demonstrated to the server that it was impossible to cut the meat, and asked her to show it to the chef. She seems annoyed, and said "well, there's nothing we can do now". About 10 minutes and offered a comped dessert, which was at least something. However, I would have much appreciated it if the manager had come over and at least shown the slightest concern about the very poor quality of the filet. Given the two bad steak experiences in a row, I hope that the restaurant can find a better meat supplier, or leans on its current one to improve the quality. And, a show of concern by the manager would be at least the minimum I would expect under the circumstances.