Mz R.
Yelp
If I could give zero stars I would. My husband went to get us breakfast this morning, he ordered a bacon, egg and cheese sandwich on sour dough bread, with a side of home fries. I open the home fries and more than half the potatoes are still raw and huge huge chunks. Now the sandwhich...open up to find a BLT with tons of mayonnaise and one fired egg covered in mayonnaise. I don't know where the sandwich became completely something else, but I'm allergic to mayonnaise and had no desire for a BLT. The restaurant isn't close and my husband had to drive to get breakfast. I called the restaurant and tell them about to wrong sandwich and that I am allergic to ingredients added, girl snaps at me and tells me we'll bring it back. Now to drive waste more gas, and for the inconvenience you think when I asked if they can refund back the cost of the sandwich this wouldn't be a issue, but she just said flat out said no. I ask for the manager to see if they would realize the establishment mistake, not ours and give us a refund or even a courtesy credit for future use, instead she said hold on and I listened while she told someone the mistake and was complaining about me not wanting to eat a item that could put me in the hospital in Spanish, which I understood every word since I'm Puerto Rican. So unprofessional and rude. Most time, money, and my husband had to go elsewhere closer to home to buy breakfast twice in one morning. Horrible service and check your orders before leaving cause they just want your money.