Harvard Square Parking Garage

The people who work here are wonderful, very helpful, even caring. They helped me in a jam when the easy thing to do was to treat me like some anonymous person. I won’t go into details, but they prevented me from missing my flight. The experience was a welcome surprise. Not to mention its location is good. Next time I visit Cambridge I’ll definitely use this garage.

Garage on Elliott Street/jfk corner! By Trinity management! I am writing to share my experience with the garage located at Elliott Street, where I parked my vehicle for my business, 56 JFK Street Le Pétit Salon CURLCONCEPT, from 2019 until 2021. I felt compelled to reflect on my time at this garage due to a troubling incident that significantly impacted my perception of their services. During my time as a client, "I consistently pay a premium monthly fee to secure a safe parking space, recognizing it as the most expensive garage in Harvard Square." I consistently utilized this garage because of its convenient location across from my salon. However, the experience took a turn for the worse when my brand-new car was broken into. The intruders, equipped with tools for the job, caused significant damage and stole personal items, including my laptop and sensitive banking information. This incident left me feeling vulnerable and violated. Following this unfortunate event, I moved to a different garage, as I could no longer trust the security of this facility. It is now, more than five years later, that I feel it is essential to voice my frustrations regarding the lack of accountability and support from the garage management. Despite my efforts to communicate, the owner responded with a dismissive attitude, choosing to have their lawyer engage with me—in a way that felt threatening—rather than addressing the issue directly. This experience has highlighted a broader concern about the treatment of clients, particularly female entrepreneurs and individuals from marginalized backgrounds, when dealing with wealthier and more powerful entities. While I acknowledge that some employees at the garage were friendly, many did not speak English, leading to significant communication barriers that further complicated my experience. In summary, my time at this garage was marred by a serious security incident and subsequent poor treatment from management. I hope that by sharing my experiences, I can encourage the garage to reassess their security measures and improve their customer service. Every client deserves to feel safe and respected, regardless of their financial or social status. I urge potential clients to consider these factors when choosing their parking options and hope for positive changes in the future.

*We have sat for over 50 minutes to leave this car park today. Avoid if you have a larger vehicle too. Spots are EU size with no turnaround* $36 for 4 hours !!! Extortion and the guy knocked off $4 because we highlighted the time we waited. 1 guy you pay then he ran around to lift the barrier !! ***AVOID***

Parking can be tight and waiting may me required. But good location and done local shops can stamp a small discount.

Great parking garage, more than enough space for a sedan and SUV, greatly located. Of course it’s expensive…can’t expect anything else in this area and it’s much worst in downtown Boston!

Not the cleanest or most spacious of garages, but it's reasonably priced for the area and it does the job. It's about a fifteen minute walk from the museums, so you can stroll through Cambridge and Harvard Sqaure. Watch out for the construction!

There was a special daytime price posted on signs all around the garage advertising $14 parking for up to five hours with validation from certain merchants. They even have a website listing a large number of merchants. This list lies. Two of the merchants we talked to said they didn't validate parking, one of them said they had no idea why they were even listed on the website (they had never given permission). We finally got validation, but then the automated meter wanted $26. We request the attendant who says that the special price "isn't working" on their computer - he also says that the fine print on the parking ticket states the rate is only for 3 hours. He offers to give us $2 off. We were too exhausted to argue. We only saved $11 off the non-validated rate (we parked for ~3.5 hours). If you don't care how much you pay or don't expect businesses to honor their posted prices, park here. If you do care, park somewhere else.

I used this lot after 6pm and found it uncrowded and easy to maneuver. It felt like the lanes and parking spaces were slightly smaller than normal, and the cost to park is quite high. However, there was a very nice attendant at the gate, which made the experience that little bit better. There are signs saying not to back in, but that seems odd. I backed in and there were a few others who did too, so I wasn’t sure if it was a rule or a suggestion.