Francis P.
Google
KUDOS TO HASTY BAKE
i just acquired a Continental 83 that needs some love. So I ordered a cover, drip rail and thermometer for it. Plus, to my cart I also added the new Pro Heat Deflector (because I also own a Legacy).
So while filling the order, HB noticed the Con 83 parts and were concerned that the heat deflector wouldn’t work for that grill, so they actually called me to let me know. Once I told them about my Legacy, they were like “Ok great. Just wanted to make sure you didn’t buy something that wouldn’t work for you.”
That kind of customer service is so rare these days, and so much appreciated, especially when it comes as such a nice surprise.
Hasty Bake, you’ve got a customer for life 👍