Hawthorne Liquor Store

I have never posted a review of a liquor store, they are all pretty much the same. However the Hawthorne Liquor store is not. I was part of a catering crew working a near by wedding and we ran dangerously low in supplies. I was sent to the nearest liquor store to restock with a list I wasn't sure how to full. The staff not only helped me fill the order by helping me with my list, they boxed it, provided an itemized receipt and helped me carry it out to my car. If you are looking for a specific item, and a friendly helpful staff you can't beat this store.

The worst of the local liquor stores. The owner is rude and his employees are even worse. Never happy. Never helpful. Never have alcohol in stock. If they do, it's a few bucks more than normal. Go somewhere else.

Every time I see a lackluster employee, I think to myself, “they should be paid more”. People cannot survive off $15/hr after the inflation of the last few years, couldn’t before either. Minimum wage, minimum effort. Worker owned businesses need to take over capitalism ASAP

Convenient location but incredibly lazy service. Oh, and double check your receipts. They will over charge you and when you go back to tell them about it and request a refund, they take no accountability and won't apologize for their mistake. The little mustached worker couldn't be bothered to hop off their little box so she/he/they just handed my receipt to another worker. That was then met by, "oh, it must've been person's order before you" instead of a "hey, sorry about that." Like I'm just asking for bottom of the barrel customer service.

I’ve been shopping here forever but oh man! Probably not again. I called to inquire about a whiskey, girl that answered the phone said she could not tell me the price and hung up on me.

This place literally has one of the best selections of mixtures around. Not to mention you can find whatever it is you need to drink whether it's high-class whiskey or fireball. the guys working at the counter were pretty friendly and pointed us in the right direction for what we needed. As soon as you walked in the door they were ready to help us and find exactly what we needed for a good vacation in Portland.

The most amazing customer service!!!!!! They are the one and only liquor store to go to! ❤️

Do NOT trust the sale prices at this location. I bought a bottle of bourbon here today that was advertised on sale at $14.95. The actual price when I was rung up at the till was $16.95. They claimed the OLCC changes the price at their leisure... but any store should keep up with the prices as they change. I advise anyone buying from here or any store to observe the price displayed on the shelf and what they actually charge you!! This is borderline false advertising!

Your review sucks. First of all, at first glance you state that they are not open on sundays. When you go one step deeper you have their Sunday hours correctly as 10 AM to 6 PM. Does anybody even review or edit the site who actually is from the site? Also, I find it very demeaning that you say oh yeah, your average liquor store or whatever. It's not your liquor store everyone there knows exactly where every bottle of everything is and what it is. There are a whole Lotta liquor stores like that. These people know their booze. I have two dogs, my favorite things in the world. When we go there, they immediately know that I am there with my dogs because my husky says hello and they say we see you sigma. And then they stop all traffic to the register and give my dogs, attention and treats. My dogs are the best dogs in the world. These people are kind, genuine, no attitude, they're not prejudice or bigots, is it a neglect mix of race and other I don't need to get into. They're always friendly. They are more than knowledgeable. I tipped them every time I go in there. If everyone did that it would make a big difference for the people who work there and you know what most of the people don't do that. It's not your liquor store. This place is the best liquor store in Portland that I've ever been to. They may not have everything the best, but like the German Shepherd they're the best because they can do everything. This store is as many stars as are on the star gauge. The top top stars. Have you guys actually even been to this store? You need a new editor or something. Yeah, yelp sucks

Clerk doesn't understand customer service. He thinks I should be willing to wait 2 minutes while he stocks a shelf. Plywood on the doors with the usual dirty floors for a couple years now. It's rare for a second register to be open.

Kyle and his employees are knowledgeable and personable. They have a great variety of bourbon and if I'm ever in the area I'll make sure to stop by!

Fantastic store and Kyle was very attentive and knowledgeable as I am unfamiliar with Oregon since just moving up from Texas. Likely just found my new go to store!

Woman at the register was randomly extremely aggressive. Below also from 6 days ago. Whomever was working there is intense! "Wow, don't go to this store. I walked in here and was immediately yelled at to either leave my smaller purse by the door (which isn't safe), or have it inspected before I leave. No hello first, just yelled at."

My first time ever going in an Oregon liquor store in Mustafo so friendly thanks for helping me out in California that was so tripping on your prices

I used the Oregon Liquor Search tool to see if this store had Chartreuse, and it said they had 12 bottles. I went in to try to get a bottle, and the man behind the counter just kept repeating the word "No" over and over and didn't say anything else. It was hard to tell whether he was saying they didn't have it or if he was refusing to sell it to me. A negative experience, and not helpful.

Clearly quarantine has a lot of us drinking just a tiny bit more... And I have definitely found my favorite spot at Hawthorne Liquor! Staff is always friendly and helpful. Shelves are always stocked. And the music? Always poppin'.

I had one hell of a great experience at Hawthorne Liquor recently and needed to share. I went in thinking I was going to pick up a bottle of a tried-and-true scotch I usually mindlessly grab, but a jolly gentleman named Scott saw my choice and instead of just ringing me out and sending me on my way, engaged me in a little game of "If You Like That, Have You Tried This?" and I ended up taking home two bottles of his recommendation for the same price as my one, and now I have a new favourite go-to scotch for when I don't want to spend $40+/bottle (like right now when money is tight but I'm drinking much more than usual). Thanks, Scott! (It's White Horse, in case you're wondering.)

I don't buy much liquor, and when I do I go closest to home on Woodstock. But this place has twice the inventory of my usual, very wide selection of locals and imports, plus some beer and wine. Only one person working when we were there so service required some patience.

The ethnic man and loud woman were so lovely and helpful. 5 stars!

Still rocking the selection and great service every time I go in and took extra steps this AM to dig a bottle out I was looking for first thing on Saturday morning !!

Very disappointed in staff in last 3 visits--not acting safe with social distancing--no masks, no gloves, nor use of sanitizer between patrons at the cash register. Worse, I mentioned, 'no masks?' to the guy both stocking and cashiering and he snarkily replied, 'you're not wearing gloves.' Such poor customer service on so many levels. I'll take my business elsewhere until they improve this.

Very knowledgable dudes, no BS or hand holding. My kind of place. All of you commenting on the parking lot.. you do realize it's shared, correct? Review the business, not extraneous details.

My first visit to Hawthorne liquor store was a very good. the gentleman at the counter (Pink Floyd fan) was extremely helpful in helping every single customer with personalized recommendations and being very intuitive to listening the customers needs (hear him ask every customer about their product interests) great local place flashback of the old days when liquor stores where all locally owned. I wouldn't recommend expecting a 60 second in and out. They appear to be a mom and pop business and only have a couple of people working there at a time.

What have I gotten from here and enjoyed? Under $10? Creme de Cocoa, Absolut 5 airplane sampler for $5.95! Under $25? Bushmils Irish Honey I found Grand Gala here when I searched at least three other places for it. And it's about a ten minute walk from home. Win.

Looking for the usual in liquor and mixers? This store probably has it and has a nice location, easy parking, and is clean and well lit. Looking for a rarer bottle or need staff help? Forget it. This store treats "the public" as second class citizens, catering instead to their bar accounts. I had an overly rude experience today with their staff after asking after what they "had in the back" a fairly common question when shopping for whiskey. I've got a choice about where my money goes, and this store won't be getting any more of mine. I would rather drive a few minutes out of my way and be treated kindly. I took that drive today, and the next store brought me out every "in the back" bottle they had to take a look at, and their shelf selection was better to boot. Fair well Hawthorne Liquor.

Smart, funny, quirky staff. Some serious depth in some unusual types of liquor. A broad range of whiskies, including a major section of Irish, and a very respectable sake section. They even had several different types of absinthe, although the do not carry Tokaji (aka "tokay"), the wonderful Hungarian dessert wine... but they DO know about the puttonyos rating system and all, so they are "Tokaji-aware." As for the reviewers who down-rated this store because the inventory website was incorrect, Hawthorne Liquor does not appear to have a website, so the inventory website must be the one that's run by OLCC... so you are blaming the store for the *government's website* not being up-to-date? Given my past experience of government websites and government offices, I would not first assume the *business* is the cause of the problem. Those ratings do explain for me why it is that Google averages well over 4 stars for this store with 200-plus review, while at 29 reviews on Yelp (and several of them complaining that the OLCC inventory site was not accurate about what was in stock at Hawthorne), the average score is far lower. Place is worth a look, and yes, call ahead if you are looking for Liquor Obscura and don't want to just see what they have.

Called in for pricing on May 2nd, 2021 for Hennessy VS and VSOP. Lady told me that it was 59.95 for VSOP and 32.95 for VS. I drove 75 mph from Beaverton and at checkout, the same lady that was on the phone told me that it is $41.95 for VS, not $32.95. I cursed at her and left.

Really disappointed with these guys. Online inventory showed several bottles of hard to get bourbon and whiskey. Showed up before the store opened and waited, only for an employee to tell me it was an "inventory glitch" once they did open. REALLY? How do you have an inventory glitch on 8 different types of sought after whiskey on the same day. I call BS. In reality it's either reserved for bar/restaurant accounts (hope this is the case) or the good stuff is getting purchased by employees. Either way, something's fishy... In looking at other reviews, it seems this is pretty much par for the course. OLCC needs to change something as the system is clearly broken.

Pretty frustrated with Hawthorne Liquor today, I was in the other day and was overcharged by about $25. I called and was told I could come in and a manager would be able to pull up the transaction by running my card and be able to refund me the money. When I went in this morning I was told that since I trusted them and didn't take a receipt that they couldn't prove what I went home with and wouldn't even pull up the transaction. Super frustrating situation. For what it's worth I won't be going back.

Yes, they let you buy hard alcohol. Yes, their selection is probably moderate, but in the midst of all the full bottles, the choices are staggering. Yes, the store is mostly clean and well-lit. No bitches getting stabbed in the parking lot, at least not from what I've seen. But if you happen to be in line for your purchase and the counter-person takes and scans your ID and it happens to be your birthday, yes, the scanning device plays the birthday song. It plays it in a tinny, midi-style tone, no less. Bee bo bee bum bing bing. And yes, the counter-person couldn't just wish a benevolent day of birth and be done with the transaction. Instead, he asks, "Oh, so it's your birthday?" "Really?" "Yeah, that thing plays that song when it's the person's birthday." Then he pauses, like we've just shared a magic moment because we both know my date of birth. And he adds, "Don't worry. I won't tell anyone how old you really are." "I'm. Not. OLD. Die, liquor store worker!" Maybe in my youth, I would have pitched a fit. You would have seen the broken bottle bits lodged in the most uncomfortable crevices of the former counter-person on the six o'clock news. But I like to believe I've traded my spitfire for strength in these mature years. I did not stab the bitch. Instead, I took my whiskey, gave a hint of a smile, and proceeded to prove that youth is merely a wetter perspective.

Top 10 reasons why this liquor store does not suck: 1. They sell liquor to me 2. Nobody there has insulted my honor (or that of my family) 3. They carry Soju 4. Gunplay is kept to a minimum 5. It's next door to East Side Deli, so if I want a sub to go with the half-gallon of Monarch Blended Whiskey in a PET bottle that I'm about to use as general anesthesia to perform DIY home surgery, then I am set 6. Did I mention that they sell liquor to me? 7. The staff is not surly (they're only surly-lite®) 8. Decent selection of locally distilled spirits 9. I've never been kicked out 10. The liquor they sell me gets me loaded Bottom 3 reasons that this liquor store only gets 3-stars: 3. See #7 above. 2. The selection is pretty standard - not too much crazy/fun stuff 1. Closed when I drove by today (Thursday) at 7:10 p.m. - That's too early! Since it's one of the closest OLCC approved liquor dispensaries to my house, and usually on the way home from wherever I am at, I buy booze here sometimes.

There are only a couple ways in which a Portland Liquor store may distinguish itself. Selection, layout, and customer service (which might include events/tastings). And how often are they even utilized. So when my much anticipated stop at the liquor store leaves me feeling a bit annoyed and angry (and ultimately without what I went in for), I gotta steal back one of them stars. Looking for a new regular stop on my way back from teaching art to kids. Man do I need a drink and smokes. The woman behind the counter reached for my stuff, while the oblivious customer stood blocking the entire counter although her purchase had been made. I asked for American Spirit orange. She started to hand me a somewhat orange pack that looked nothing like my regular pack. They color code them to avoid this problem! When I stopped her and voiced my concern, she responded "so, you want em?" I asked if she knew what flavor/strength they were - she voiced her own knowing of nothing about it. No apologies, no "I will try and find out for next time". She just lacked class all around, and I'n left trying to find a new place, convenient to my commute.

Is this the most inspiring of shops for libations?? I think not. Will it do in a pinch? Well, yes, considering the fine state of OR does not allow liquor to be sold in grocery stores (who came up with this insipid statute??)...Will any of the workers chat you up about the various nuances of a single malt Scotch?? No, not on your life...sigh...this is like a quick-n-dirty stop for people on their way home from wherever to get a fifth of poison-of-their-choice, and be done with it. Brightly lit, fluorescent to boot, not particularly inviting, tho' if you drive over, there is ample parking. Not crowded (at least when I strolled in), and there does seem to be quite a selection available. I picked up something special for The Big Man's Christmas stocking (ssshhhhhh....) and the transaction was swift & efficient. Will I be a regular customer? Probably not. If I'm going to part with some cash, I'd like a more personal sort of customer service, but then again, perhaps in this part of town, anonymity is a good thing....they most likely have what you're looking for.

New owners, and they got their shit together. Idk wtf people are tripping about an online inventory, call the fucking store first before driving? Derrrrrp, meanwhile I'll get everything I need in stock or else not make the voyage there. It's booze, doesn't mean you need to lose your brain completely when interacting.

They will do curbside pickup and are friendly and accommodating during this stressful time. Greatly appreciated!!!

This is a friendly little store, well stocked and always happy to be of assistance.

Super helpful staff helped me pick a great tequila- Thanks!

I understand places need to keep big customers happy - but seriously disappointed this place refused to sell a bottle when the OLCC site says they have25!?!? First they act like they don't carry it at all and then seem annoyed that I actually researched the product I wanted and drove across town because I knew they have it.

These assholes left a nasty note on my window saying I'll be towed next time when I parked in the lot. Went for a drink right next door at Angelo's before stopping in for a bottle of whiskey. Get off your high horse and appreciate our business or I'll never come. I live in the neighborhood, there are plenty of liquor stores nearby that myself (and my friends who also live nearby) could frequent. There wasn't even anyone else in the lot. Serious over reaction; get over yourself.

This is a super friendly store that always has a great selection of interesting bottles. Very helpful staff!

Great selection of liquor. I stopped in to look for a couple of items that we can't find it WA, and I found both. The man behind the counter was friendly and I didn't feel bad that we were taking our time to look around. On another plus side, (I look quiet young for my age) I didn't feel like I was being stared down the entire time I was in there.

good whiskey selection, but not well managed - lights falling out of the ceiling, no signs in the window saying they're there OR in the store telling you where anything is, ATM's been broken for over a year, always sketchy dudes hanging around outside at night. if you go in too early, you have to yell into the back for help because nobody's around! try stocking and cleaning

Went to get 2 bottles that they DO have but were told they didn't have them.. the inventory changed for the day prior so obviously they have it... but they won't sell it to me and they lied to my face saying they are out. You aren't out... dicks.

Any liquor store that sells Peruvian Pisco gets points in my book. I dropped by this establishment while waiting to be seated for dinner. So, it was super convenient. The staff were nice and pointed me in the direction I needed to go. The place was fairly hopping for a late afternoon on a summer Saturday. They also had a woman in here promoting a locally made whiskey. So yeah, this was a nice place to kill time.

There are two liquor stores on Hawthorne in Portland, one of which doesn't suck. This is not that one. Super limited hours. Closed Sunday. Unfriendly staff. Super disorganized. Just really no reason to go here.

This is a well run store. I have used them to supply two bars now and they have given excellent service. Rick and Dave are always helpful and find the obscure liquors I need.

This was my stop for all my liquor supplies for the last few years. But after experiencing the cashier I will not be back again. She is one of the most rude people I have come across in quite some time. I have never met someone who could struggle so much not to smile. And god forbid if you ask her what should be a simple question. She is a big black hole that sucks any kind of joy out of your day as soon as you have to deal with her. Blech, I will go deal with all the winos and crack heads on 122nd before I ever come back to this store again.

This is a meh liquor store. They don't know a lot about what they sell. Maybe a change of staff?

Went in yesterday looking for a specific locally distilled spirit. The store was a disorganized mess, and the two clerks did not know the stock. I found what I went in for (on my own), but I won't be back.

Pretty standard Oregon Liquor store. Not open on Sundays. Helpful employees are always a plus.

I stopped by for a gift and the older fellow was very helpful. The selection was decent and the rest of the staff was busy stocking shelves. It's not as close to me as a few others, but I would happily go back again.