Artemis H.
Yelp
I knew I would love this hotel. The moment I booked it I had such high hopes for it. It's style is exactly my cup of tea. In any other country this hotel would not work, but in London is it perfect. For one thing it reminds me of Downton Abbey it felt like we were on the set. There was a romantic and intimate feel about the place. This hotel speaks to you, you'll know what I mean when you stay hear but it's endearing.
When you enter, you buzz the doorbell, wait a couple seconds for the reception to buzz you in. Reception desk is manned 24/7 apparently. We were shown the library which doubled as the their "Honesty Bar", which works like this, you pour your own drinks from the bar and pay at your own discretion. Very much like you're at home. So this really works well if you're honest. We were also shown the drawing room which had a fireplace we cozied up to afew times during our stay. During some of our time in this drawing/reading room "the wardrobe" the staff served us complimentary crackers and cheese. There's a cute majestic cat that roams around enigmatically amongst these rooms depending on how cold it is I reckon.
We booked the standard club room which were perfect for us. The rooms all had names, ours was called Sir William Ross. It was only up one flight of stairs which was only too bad for the staff member whom had to lug our luggage up but no doubt they are used to this. The room was decent sized and clean for all it's traditional charm. The bathroom was well kept as well. It has a bath plus extendable shower head. The only funny thing about the bathroom was the shutters didn't close 100% so our neighbours got to enjoy free shows, which is more of a bonus for them really.
They serve breakfast but you eat it in your room, which is a nice change. I prefer this intimacy sometimes. You can fill out the breakfast order cards and hang them on your door outside before nighttime and you'll be served breakfast accordingly next morning. I forgot to do this one morning but you can still order over the phone but there's a 30 min wait time, which is no big deal. The breakfast I ordered that one time was delicious, that porridge was so amazing I was so full I couldn't eat again until late afternoon.
The service is very helpful, they were very accommodating and polite. They were able to provide an ironing board and iron upon request. The only trouble we had was on the first morning, when the people staying in the rooms above us had a shower the water started to leak onto the bath in our bathroom. I reported this to the reception and they had this attended to asap. After that problem fixed, no problems.
This hotel is located so conveniently in the heart of Soho, it really is unmissable if you're going to staying in this area. Bars, restaurants, cafes and entertainment are only footsteps away.
During our check out they were able to book us a cab back to airport for a fixed rate with a trustworthy company which was cheaper than hailing a cab off the street.
I would 100% stay here again, I would upgrade myself to better rooms now that we've tested this place out. My favourite hotel so far!