Jen H.
Yelp
Food was fantastic, service was really sad.
So... our visit was a bit bipolar. The food was fantastic but the service was so bad that it took away from our experience.
We entered and immediately loved the atmosphere-we felt like we had found our place.
We stood at the hostess stand for a bit, long enough that we started looking around to see if we were supposed to seat ourselves but nothing indicated such so we waited. Finally an employee arrived and asked us how many and asked how many children's menus. Despite telling her one children's menu she gave my 15yo a children's menu too. I laughed it off.. kinda silly.
We sat there for a good 10-13 mins and noticed others around us not being tended to but thought maybe they were just boring people. Finally the gal who seated us came and asked if we wanted water. So we said yes.
The lady who seat it is, then returned with water and asked if we wanted drinks, so we order drinks. And at that time we also ordered two appetizers. The appetizers finally showed up and it was a lot longer than what we would've expected and the bread board was missing butter, and it wasn't even there, and the fritters were very dense and undercooked.
But the Mocktail and cocktails still have not shown up and she returned to get our dinner order and when I said we had Marie Seider drinks, she looked confused at me, but we were watching the bartender the drinks and not been made so it seemed she had not put them in. When she finally brought them, my cocktail was fine, but my daughters Mocktail had none of the ingredients described on the menu. She literally did not drink more than two sips of that and the waitress never commented on it. Nor did you comment on the footers that were cut open and half cooked.
Once our drinks, Erato as we ordered our main meals and they all arrived, and we're tasty, and it was really pleased with what I had which was the red fish tacos at side of street corn, and a bowl was phenomenal. But again I had ordered a Chardonnay to come with the red fish tacos, and it was 20 minutes before I got that Sade and it was after manager coming to check on us. I don't know what the meltdown was on our service, but while we were waiting for our food, I saw table get seated, and I saw that same table, get up and leave because nobody tended to them.
I commented to what appeared to be the manager, when he came to our table, that they needed to work on their service, and it appeared that he went and chastised our waitress, but it doesn't seem like anything was really done. So I kind of question the management in this place -our server was nice enough, but just seemed hapless. If I went back I'd recommend sitting at the bar.