HEARTH & HOME INC.

We recently worked with Hearth & Home to replace our wood-burning fireplace with a gas log insert, and we couldn't be happier with the results. The level of service provided by everyone at Hearth & Home was truly impressive. From the start, the owner, Bernie, who is very knowledgeable, helped us find the best solution for our budget. His expertise surpassed anyone else we encountered at other shops. The installers were also very impressive—professional, thorough, and meticulous in their work. Everything was done perfectly, and they left no mess behind. They even took an extra hour to review everything they had done and explained how to operate the new fireplace. We are so happy with our decision to choose Hearth & Home and will highly recommend them to anyone looking to do their fireplace. Thank you so much, Hearth & Home!

I’ve been meaning to write this review for a long time. These guys are the best! I purchased a fireplace insert from H&H and initially had issues with its operation, (it was a new design) Ed felt they were important enough to put me in touch with the manufacturer. Who listened and actually modified the design for their inserts going forward. They retrofitted my unit and it made such a huge difference. None of that would have happened if Ed hadn’t taken the time to make sure that the customer was happy. I can’t endorse them enough.

The entire Hearth and Home team - from Ed, Ryan, and our installers - created a great experience. The quality of their communication and installation was exceptional, including spending the extra time and effort to help determine how to install a TV mount above the fireplace mantel. In addition, a year after installation we had an issue with our mantel, and they came out and replaced the mantel at no cost. We are very happy with our new fireplace insert and would highly recommend Hearth and Home to anyone exploring fireplace options.

I would just like to say it was a pleasure buying our grill from Hearth and Home .It is a family owned business and the owners are on site . We actually had Mary help us who owned the store . Mary was a wonder to deal with concerning her knowledge of the grill products. We bought the Broilmaster grill . We had actually bought our first grill from Hearth and Home 22 years ago. It was still in great shape but we wanted to upgrade. Oscar their installer was absolutely amazing. He took out our old grill and installed the new one like a true professional. He put all our bricks back perfectly around the grill and left the backyard spotless. He is a credit to thier business and because of Mary and Oscar I will always recommend my family and friends to Hearth and Home . Thank you again

Fantastic experience all around!! We had a traditional gas fireplace that was drafty and looking quite old. At the recommendation of a family member, we went to Hearth & Home to look at the gas fireplace inserts and spoke to Tom Patton. We couldn't be more happy with the experience from our first conversation with Tom to the gentlemen that installed it today. The difference in the heat that is generated is unbelievable. We should have done this a long time ago!

Had an issue with our 864 TRV 31K CLEAN FACE DELUXE fireplace where water got in during a storm and shorted the circuit board six months after install, which technically isn't covered under warranty but Hearth and Home came out and replaced the part in two days, a day before Thanksgiving. Awesome customer service especially considering there is a chip shortage. Love our fireplace with the Birch logs and everyone compliments the look.

From the salesman guiding us through choosing our new fireplace, to the workmen removing the old and installing the new fireplace, the people at Hearth and Home always acted in a professional manner. The workmen were very respectful of our property, you could tell that they took a lot of pride in their work. We are very happy with the new fireplace. It is such an improvement over want we had. We would recommend Hearth & Home to anyone looking for a new fireplace.

The wife and I had a great experience purchasing a wood stove. After visiting many places Ed Schappert was who sold us. We really wanted a wood stove for several years but kept hesitating until Ed finalized the deal. He was very straight forward and left no details out from cost to delivery and install. It went perfect just as he described. Hearth & Home knows what they’re doing. No hassles at all with our purchase and install.