H-E-B

May in the florist department is amazing!! I was having my bridal portraits taken and needed a bouquet for the pictures. I forgot to get one and she helped to make one on the spot. We just showed her an inspiration picture and she created the most beautiful bouquet in a matter of minutes. Not only is she talented, she is so sweet and provides the BEST customer service. Give May a raise, she more than deserves it!! 💗

I love coming in this HEB it’s always clean and the customer service is and always excellent. I love getting different recipes and trying the new dishes that the cooks suggested. I always wanted to ask why don’t yall at least give the cooks a commission off the sales that the customer buys. Because as a customer myself I always buy what I either try from them or something I ask them about what I’m trying to cook. Just asking as a loyal HEB customer. This is just a photo on today recipe that the cook was cooking. So went home and tried it.

Our company utilizes HEB The Heights Floral Department for multiple events over the years. They do an outstanding job. They have wonderful communication and deliver on everything they promised. We will use this vendor again. Their team is a pleasure to work with and make sure to exceed clients' expectations and floral vision!

This is my second time (and last) coming to this location. The first time I ever came here, I was racially profiled & followed around by security. When I took notice, buddy said "nice hair". Like, lol, nice save I guess. Made me so angry, but I didn't say anything or react negatively because I also work in a grocery store, so ..I understood him just a bit. But it was enough to be uncomfortable and not really come back. I had to come back to this place yesterday because they sent my mother's prescriptions here, and I just felt super uncomfortable from the get. Walking in is overwhelming. The people who shop here are rude. We got to the checkout, we greeted the cashier as soon as it was our turn, we weren't greeted back. Not even an acknowledgement really; which also made us feel even more awkward. So much so that we were afraid to ask where the pharmacy was, and instead decided just to keep looking for ourselves. We get to to the pharmacy, again, no greeting. Felt very robotic, gave off "just get your shit and go" vibes. Overall, the customer service sucks. I won't be coming back.

We went on last Sunday Oct 12th at about 1:00 pm. The lady at the bakery was super sweet she volunteered her time and helped us make a choice then decorated our cake to perfection. Now the lady at the floral department seemed bothered by our presence she was to busy to help us and would just point and kept saying how much everything cost as if though we didn't have the money to purchase. Thank God for the man that came out to help us. 5 stars for the bakery department.

Every time I come to this HEB they’re lacking. Like every single time. I literally have to pray before I walk in here. It’s 1:30pm and they don’t have any of the chicken out that usually all the other HEB’s have. I come here to get a cheap nourishing lunch and once again THEY DONT HAVE ANYTHING. Then one of the deli workers says the chicken won’t be ready until an hour to an hour and a half later… like be for real. This is lunch hour and you’re not prepared. I’m pretty sure their only job is to cook the chicken. So I’m super confused on what’s taking so long. If you know there’s a lunch crowd then you should already have some ready if you’re going to run out by 12:30 or whatever. There is literally no excuse. Especially when it’s ALWAYS like this.

Love this place, but I had to deduct a star bc they do not make the cinnamon oatmeal that the other stores make. It's delicious Also they can't seem to manage their inventory of 'Slap Ya Mama' "HOT Blend" It's never in stock. I have to go to @Kroger for one and the HEB at 11815 Westheimer for the store made oatmeal

I absolutely love H-E-B for the quality items and their prices! This location is great because they also offer lots of delicious samples! However, some of the management and only some of the staff members are not very kind and helpful. I’ve learned to avoid the rude Customer Service by just using the H-E-B app or taking the extra time to find items I need.