HEIMAT

I’ve been a member of Heimat since before they even opened, which makes this experience especially disappointing. I had to cancel my membership because I am moving across the country. Despite my 30 day notice, my membership was not canceled, and I continued to be charged $400 per month. When I reached out to resolve this, I was told my membership would not be canceled unless I provided proof of where I moved (which was outlined in my contract yet it was not asked of me to do so initially) What makes this even more frustrating is that my cousin, also a member, submitted the same cancellation notice for the same reason (we are moving together) and had no issues canceling, no additional documentation required. The selective enforcement of policies feels arbitrary and boarderline discriminatory. If this is truly a strict requirement, it should be applied consistently to all members, not selectively. On top of that, the constant management turnover makes resolving any customer service issue nearly impossible. I've been going back and forth with several different people for over a month. Each time you reach out, you’re dealing with someone new, with no context, no ownership, and no accountability. It becomes an endless loop of emails with no resolution. Beyond the cancellation issue, the overall experience has steadily declined: Classes are extremely difficult to get into despite the premium price point Staff and trainers rotate frequently, which affects consistency and community Customer service is slow, dismissive, and unhelpful when issues arise For a gym that positions itself as "luxury" and "exclusive", the back-end experience does not match the brand at all. Loyalty clearly isn’t valued, even from members who supported the business from day one through all of the trials and tribulations at the beginning. If you're looking for the same experience honestly you can spend half of the money and go to the John Reed in WeHo. I expected much better from a club at this price point and would not recommend Heimat based on how cancellations and customer concerns are handled.

Everything about this space is spectacular—there’s truly nothing else like it in LA. For me, it’s the “third space” I’ve been yearning for. I love that I can get work done here, train, take a wide variety of classes, enjoy genuinely great food, and relax by a rooftop pool any day of the week. There’s even an incredibly well-appointed spa. Huge thanks to the incredibly hospitable Loy for the thorough tour and for helping get my membership set up, along with his lovely colleague, Daria.

The upper management here is actually awful. Kylie and Julien are great and I feel bad that they work so closely with such odd individuals. There seems to be no clear understanding of any policy whatsoever and the director Eleanor seems to change them depending on when and who she seems fit. Interesting enough she never actually is around until she plans on creating an issue. First and foremost, the director of a private club should be there, know the members, and lead with elite personal service. She is not fit to run this club and it’s extremely evident. This club has seen no improvement since its opening and needs a shift in upper management/ownership. I can’t even believe i’m busting out a google review right now but if you’re thinking about becoming a member…think again. Just go to equinox, I’ve had 0 issues and have experienced the best service in the entire world. The two are not even comparable.

This club is the perfect intersection of design, fitness, social, and entertainment. It’s a hotel without rooms and has everything the Soho House in West Hollywood is missing. The people are nice, the members aren’t fake Hollywood boogie and since it’s a fitness club too, think Equinox but like 10 times nicer, it’s lovely to see people working out and then socializing. I joined a few weeks ago with knowing very little about Heimat. Before accepting my membership I toured the club and was immediately hooked. It’s perfect location in mid city makes it easy to get to. There is valet parking, a small dipping pool on the rooftop with a large hot tub. Views of the Hollywood sign, an amazing Indian meets Asian meets California fresh fusion restaurant, a full spa, a juice bar, library, serinity room, social work space, and the list goes on and on. I noticed some people saying it overlooks a target and homeless people, well so do $10M homes in Brentwood now. The interior space is stunning and you immediacy forget about the outter environment. It’s an instant escape! I like nice things and for me to give with a 10/10 is saying a lot. Happy you built this and can’t wait to continue to enjoy and meet great people!

Love this gym! Honestly, the closest comparative option being Equinox comes very short to HEIMAT (truly objectively speaking). The only reason why someone would pick Equinox is because it has access to multiple locations, BUT, if you live in LA and want your go-to gym, this place has unlimited classes on top of clean and non-packed facilities.

Heimat has it all! Luxury spa gym pool and more. The staff are wonderful. Shout out to Kylie and the front desk and Eric at the pool bar. The members are also the greatest, it’s an upscale vibe without an elitist nature. I made many friends and am considering a membership. Thank you Heimat! Highly recommend

HEIMAT is amazing! The equipment and pool are great but the staff is even better. Kylie and Erika make the club feel like a community. Juanito and Vanessa teach classes that you have to take!

Absolutely love Heimat! This gym feels more like a luxury wellness club than a typical fitness center. The equipment is top-tier, always clean and well-maintained, and the space has this sleek, modern aesthetic that keeps you motivated. The group classes are next-level—challenging but accessible, with knowledgeable instructors who actually care. The staff is warm, attentive, and professional, and the whole vibe feels elevated without being pretentious. It’s not just a gym—it’s a full experience. Definitely worth it if you’re serious about fitness and want a beautiful, inspiring place to train. Amazing gym with great equipment, pool, and community of members. But what really makes this place special is the staff. Shout out Michael and Chris!

I just moved away but I still HIGHLY HIGHLY recommend Heimat to anyone looking for a gym that goes above and beyond. The gym is ALWAYS impeccably clean and the staff here is top-notch - friendly, attentive, and on top of everything.

Heimat celebrated their one-year anniversary in June and although there have been some changes, things are still going strong. As indicated in previous reviews, I suppose you can say this is a hybrid of a gym/spa/restaurant/workspace (I'm probably forgetting something.) One of the biggest draws is the pool/hot tub; it's not on the top fifth floor, but it's one below on fourth, along with the on-site restaurant that is open to the public. This area can get crowded though, so they implemented this reservation system which for the most part, seems to be going well. Going up from there is the workspace on the fifth floor, and the best thing about this is most of the people are considerate; meaning no one is talking on their phone; they usually go down the hall if they need to chat (at least while I've been there). The water, coffee, etc. by the elevators is also a nice touch. Classes can be tricky; specifically the Pilates-based ones will book very quickly where some members say they set an alarm so they know when to jump in and book. I can't speak for this since I'm not a class kind of person. Kind of wish they had a steam room, but the huge dry sauna (with two rock boxes as I like to call them) is amazing. Make sure you don't lean up against the back wall since it's super-hot. Only issue here is some girls come in fully-dressed when it's a towel-only space (there is no sign but it's something that you should know), and others actually get on Facetime (unfortunately have witnessed this also in the locker area). Common sense seems to lack here due to social media, sadly. The upside is the shower doors actually lock, the products aren't that bad, and the water pressure is good, although sometimes it varies. Razors are by the vanity area if you're looking. Everything is spread out, yes God-forbid you have to walk up or down a flight of stairs, but you're there to get/stay in shape, right? Random facts: -Valet parking is $30/month, and worth it if you come often (and with all that they offer, there are plenty of reasons to do so), and the guys are super-cool. -Fitness areas/studios are spanned across two different floors: the first and the third. Locker rooms for both men/women are on the second. I spend most of my time on the food floor which is the fourth (Mother Tongue). -By the time you reach the locker room, you'll hear at least 3 different playlists from the outside courtyard to the lobby, down the hall/up the stairs, and finally the locker room. I'm not even counting the fitness floors/public restrooms. This concept is interesting to say the least, and it has worked well.

THIS IS COMPLETELY UNACCEPTABLE!! How did I not know about Heimat sooner?? I feel like I've been missing out on a great thing! Heimat is like a little oasis in this dirty city! Compared to budget gyms/equinox heimat has them ALL beat. I love the equipment, I love that people here have class and gym etiquette. They're really serious about their fitness goals. I joined about a month ago, and I'm really looking forward to pool season. If you plan on joining keep it cute, keep it tight, and say hi if you see me around

Have nothing but positive reviews. This is a full-service gym facility. State of the art equipment and lots of good energy. The esthetic is very chic and clean. It's a comfortable space on all 5 levels. The fitness classes offered have never been difficult for me to get into. If I'm on the waitlist I have always gotten into my desired class. I love the locker room and showers and sauna. The pool and jacuzzi are comfortable and it's typically got a nice little buzz going - especially on weekends. The restaurant and bar are on point and it's easy to spend several hours at the gym. I haven't found anyone to be pretentious aside from the fact most people seem to spend an awful lot of time on their phones.

Came here for the first time with a friend and boy was I impressed. Loy who assisted me at the front was amazing. The facility is beautiful and the entire staff was incredibly nice.

I have been a member since their soft opening. Heimat is everything I have hoped for - unlimited fitness classes from Pilates, Hot Yoga, Dance to Boxing, plus Pool & Jacuzzi, Coworking space, plenty of gym machines and free weights that I don't have to wait in lines, clean shower room and locker, sauna, and the best of all - friendly staff! Since it is new, yes there have been some hiccups in operations (like booking classes on the app, too crowded and too much AC in the coworking area etc.) However, I love the Heimat community as I got to know so many like-minded people who are health conscious and fitness fanatic! We say it is hard to make friends once we become adults, but I see it is easier at Heimat. I came from a classic ballet/ Pilates background with F45, Modo Yoga, Equinox memberships before (in addition to Soho house and Regus coworking, which I still keep and use). I immediately signed up for the membership once I learnt they have classic reformers and a Cadillac (not mega formers) and a great boxing coach I knew was joining the team! Heimat has been offering a variety of community events too (which I haven't had a chance to get to due to my schedule). People who have been giving negative reviews seem to be not even members who are mad at the discount policy for the group under 25 years old (Soho house has the similar policy) or the application process as they didn't get in (I see people raving John Reed to diss Heimat, but they are basically the same company as they both are operated by the RSG). As an active member, I can't recommend this place enough!

HEIMAT is a great place all around! It's currently a great deal for early members, but it definitely holds its value even when it converts to a higher price. The club is brand new so there are still some growing pains, but the staff is incredibly friendly and helpful. Classes are easy to book on the app and included with membership. The showers/locker rooms are definitely high end, can't wait until the sauna is ready! To top it all off (literally), there is an airy coworking space on the top floor. Lots of seating options for working or relaxing. Valet is very convenient and is a great deal monthly for members.

I absolutely love HEIMAT. I just went down a rabbit hole reading some of these reviews and as a founding member, I've adored it since day one. I think the biggest perk for me is that ALL the classes are included with the membership, even Pilates Reformer. They have about every class you would want; cycle, boxing, yoga, barre, bootcamps, etc. The pool and hot tub are awesome, food and cocktails from Michael Mina's restaurant Mother Tongue are available. The welcome area on the first floor, and the work space and library on the fifth floor are warm and inviting. The design is impeccable. The studios are spacious, the weight rooms are pristine, it's never crowded, and it's VERY clean. Again, the design and equipment are perfect! The locker room! I love it sooo much! It's so beautiful, the rain showers are great (and have great pressure for a rain shower), Dyson hairdryers, an awesome sauna, and even a meditation room. I'm not sure what their acceptance is like at the moment. But even at $350, it's well worth the membership for the amount of amenities.

Before you join this gym you should know it is basically impossible to quit your membership, believe me I thought I did more than once. You have to mail in a letter, WHICH I DID and now they are suing me for all the months they still claim I was a member, their customer service is appalling, stubborn, rude, inconvenient and completely worthless, and considering all the simpler options this should be criminal in modern times. and don't be fooled by these positive reviews, many of which were probably written by Heimat employees, there are way more people like me being sued by them for doing nothing more than trying to quit than there are satisfied customers. They are simply despicable.

This place is everything I could have asked for. As someone who loves a like-minded community, this is it! The vibes is on point for a thriving productive lifestyle. The machines are all new and top of the line. I've never had to wait for a machine. Every area of the 5 floor building is such an experience. I haven't had to wait for a restroom either. Every aspect is well thought out in every way. The hours are amazing. The people are amazing. There is a restaurant, smoothie bar, social bar that serves alcohol, and poolside food service. There is a dedicated "work floor" where they have coffee and water. I was impressed that oat milk was in the fridge. The locker room is the best I've ever seen complete with a meditation room. This concept gym is the ultimate gym experience if you ask me.

The most underrated things about Heimat are the pool and the breath-work classes. Heimat is totes a 5/5 establishment! Highly recommended.

I applied, got accepted, asked for a tour. Given the standard contract is long and the distance is quite far, I asked if a shorted contract would be possible. What happened next? I got ghosted! By a gym management. Honestly Heimat, shame on you. That's extremely unprofessional and an amateur move... if I hold any equity in this venture, I would seriously reconsider who I hire to manage my gym. Joke!

Trying to cancel my membership after the initial 12 month commitment has been such an unnecessary hassle. I signed up June 11, 2022. Came with 1-year commitment. Been to the club a few times, but it's boring, sub-par workout equipment, no self-parking (don't want valet touching my car), and no ability to bring guests to this social club (unless you want to pay $100/guest/visit...what a joke). I have zero interest in continuing and hardly come. So i tried to cancel: 1) I emailed their main desk and they gave me their membership email address to email 2) Emailed their membership department to cancel as of June 11 and no reply 3) Emailed again a few days later and they replied saying if I need to cancel even earlier they can take paperwork. But no actual cancellation confirmation. 4) I emailed back and said I don't need to cancel early just cancel on 6/11/23. Then again, NO REPLY. 5) I email them again to ask them to confirm cancellation, they don't do that, but email me saying they can't prorate months. Still NO CONFIRMATION of cancellation. Absolutely horrible service or club. At this point, anything they charged will simply be charged back to them through credit card. Stay away as far as possible. Go to Equinox or SoHo House. Stay away...trust me.

Heimat is an absolutely incredible club. It's everything that Soho House wants to be but is not. That being said, it's significantly more expensive than Soho House. Soho is $2701 per year. Heimat is $4,560 per year ($380 per month with parking just for the membership) BUT if you're rich - it's worth the price tag and membership application. The club is pristine, service is A1, and everything is under one roof. While Soho House is only a restaurant and meeting space, Heimat has everything: a library, meeting spaces, Mother Tongue, a cocktail bar, a private pool deck with service exclusively for members, a full service spa, multiple workout areas, classes, sauna, showers, etc. By far the fanciest social club in all of Los Angeles! As far as Yelp is concerned, it seems the only reviews that aren't positive are from non-members, or people who applied for membership but were not accepted.

This place is fantastic! The fitness equipment is top-notch, with no crowds or waiting for equipment, and the areas are drenched in natural light. The locker room is a true spa experience, but who needs a spa "experience" when you have an actual treatment spa at the club! It's the perfect environment to power down after a stressful day, or power up to begin a day - daily self-care is essential. On the weekends, I've made it a routine to hit the club for a good workout, then go up to the spacious co-working floor to get a few things done. After that, it's pool and chill time.

They suck. The place is way too crowded. And they refuse to end my membership. I'll end up going to small claims court. Beware.

this place is flat out awful. poorly maintained and crowded. Not worth the 350$ fee. 24hour fitness is better. They also refuse to cancel the membership. Talking to an attorney now to sue the heck out of them.

The sauna stinks as members don't know how to rinse before entering it They walk barefoot with their toe nail fungi in full bloom The hand soap is so hard to rinse No toilet seat covers People talk loud on their mobiles You can't sign up for a class on the app it get sold out before they open registration... Indoor cycling is disastrous as Technogym bikes are not smooth which is hard on your knees when you stand up cycling The men act so precious like they are so much better than anyone else You will wait for a long time to get a reply to your email And so on and on... Pointless, useless, really unfortunate as it did sound promising at first But management is clueless about luxury and service Luckily you can go to Mother Tongue which is a good restaurant without being a Heimat member

Took my workout to a whole new level at HEIMAT gym in LA! Where gold meets fitness, and luxury meets sweat. This place isn't just a gym, it's a wellness wonderland! ‍ #FitnessGoals #HEIMATLA #LuxuryLifestyle"

I love HEIMAT -- can't say enough about this place. The classes are wonderful, gym facility is fantastic, and coworking/pool/restaurant are all terrific. I've been a member since opening and I highly recommend. People who work there are the best -- it really is a great community within LA. If you're looking for a trainer, Greyson is the absolute best. Please open NYC location already!!

I'm giving Heimat 5 stars solely based on the valet parking staff. They are the first people I see when I go to work out and they are the last people I see when I leave and they always are such a delight to see! A major shout out to Mauricio and Juver as they work so hard and do it all with a smile on their face and top notch hospitality!

You can't beat Heimat. It's like an oasis. Everything from the locker rooms and incredible showers to the work floor, restaurant, pool.. the list never ends. I love that it's not crowded like your regular gym, it just doesn't feel like a gym at all, it's a total health and wellness experience. Well worth the $$. Only thing that's a little tricky is parking. There is no lot, just valet or street parking which can make it a bit tough.

Love this luxurious gym! The immaculate layout, rooftop pool, full bar and restaurant and also the best classes! Lets not forget the most beautiful locker rooms ever! Its like an escape when i go there

for $350 a month their service should be much better, specially their membership management. Their products in the bathrooms sucks - they made their own bottles so you actually don't know what brand or ingredients is in there. steam room is missing. classes are always full. and they should start changing the menu in the restaurant. it's been the same since they opened. pool is nice and clean!

I recently joined and this place has the potential to be a perfect 5 but for now it's a 4 and here's why: Pros: -state of the art equipment, no waiting to use equipment. There's always a free machine! -every class under the sun. They have a Barry's bootcamp dupe, a soulcycle dupe, reformer pilates, a precision run dupe, boxing, TRX, barre, yoga, you name it, they have it. -gorgeous showers/locker rooms that feel like a 5 star hotel -spa with every service imaginable including mani/pedis -co-working space with a library for a more quiet space -rooftop pool with full bar and food service. Daybeds are first come first serve but cabanas can be rented with a $150 F&B minimum -valet parking - extra $30/mo Cons: -classes open up 7 days in advance but if you don't book within the first 1-2 minutes you will NOT get into a class and will be on the waitlist. The reformer pilates class is especially hard to get into. -they have a cancellation policy of only 2 hours prior to the class starting. They really need to change it to 24 hours so that people who are serious about taking classes can get in. What's the point of offering classes to members if they literally can never take them? For $350/mo I want my classes.

This has more to do with the service I received from the valet guy named Kelvin. I have never received attention like this before. He opened doors and made sure I was well taken care of. Allay the way he speaks to you with respect.

Everything in one package. Gym...check Work space... check Rooftop Pool/Hot tub... check Restaurant... check Spa... check Coffee bar... check If someone told me they were gonna build a facility that was a cross between: Soho house / WeWork / Equinox / Soul / Barry's / Core / F45 / with a rooftop pool and restaurant with landmark views, all under one roof, I'd say, "sign me up!" And I did. It's brand new but the attention to detail is overwhelming. Giving a review that is anything less than 5 stars is just ridiculous. The marble. The graffiti. The restaurant. The locker rooms. The equipment. The lighting. The pool deck. Even the alley-way entrance is incredible. It feels like the chicest hotel in downtown NYC decided to move to LA and identify as a sort of gym. The design is spectacular. I don't know how they made all that eclectic stuff work. But they did. Yes. There are some opening pains but considering the scope of the project, they have done exemplary. Can't wait to jump on a bike. Eat some avocado whip. Get a mani. Take a nap. Latte up. Asana it out. While still realizing I'm only using 15% of what this place offers. Somewhere, someone is sitting back and thinking, "can't believe we got this place built." Well, you did and it's freaking amazing.

I loveee this place! I've been a member for a few months now. I joined shortly after they opened because I was fascinated by everything that is offered here. The attention to detail is exquisite and I rave about Heimat to everyone I speak to!

Just wanted to share a bit about my experience at Heimat Gym. It's a nice place, well-kept and not overly crowded. You can actually use the equipment without having to wait around, which is refreshing. One thing that I appreciate in particular is the sauna. It's clean, spacious, and always at the right temperature. There's something relaxing about winding down there after a workout. People are friendly here too, both the staff and other gym members. It's a pleasant atmosphere, not too intense or competitive, just right for a good workout. Overall, Heimat Gym has been a solid choice for me. If you like a gym that respects your space and also has a super awesome pool, sign up here.

This is what a world-class fitness experience is in 2022. Heimet offers multiple insanely premier spaces with the best equipment in every category including Pilates and dance fitness. Heaven for social health people who appreciate a clean space.

Beautiful space. I love it here. It's clean. The equipment is always available. It's never packed. Highly recommend !

It's truly quite amazing how condescending the staff is in this place. Sorry not the staff in general. The membership people. It's absolutely mind boggling. Everyone around me started complaining. I went to ask for some help because there was a glitch with my App and because I was never able to book a class in general. They just seemed annoyed and told me to send an email. I never got a response. I then sent 3 other emails and tried to book classes in the meantime. No response in more than 2 months and not one signe class I was able to attend. Everything is full a week in advance. I have never seen such poor customer service. I am beyond shocked by how they treat their members. The hype around this place is not going to last long. (And people come into the sauna dressed with their clothes on straight from working out all sweaty with their running shoes on. It's disgusting and I am not even sure it is legally ok from a health standpoint.. ) see the class schedule for tomorrow, after tomorrow and 1 week from now!

Been a member two months now, it's nice, it's fine. The music is horrendous and I'm amazed at how many times the same songs repeat? It's bizarre. The sauna is surprisingly dirty, the same (food?) stain has been sitting there for a month-- one would think they clean more often. Everything else is fine, the equipment is good, the rooftop pool is nice, the food is decent, not thrilled to be locked into a year contract but hopefully they improve the cleanliness of the sauna and showers and towel quality. Oh and, get better toilet paper my god for 350/month spring for the damn Charmin

A complete rip off. It's $350 a month but what they don't tell you is it's an additional $30 per month for valet since they don't have a garage. Seriously $350 a month and you don't even have free parking?! Tons of homeless outside also so I don't feel comfortable parking at a meter. Classes are always booked out, been a member for over 6 months and still haven't gotten into a single class. The lobby and workspace have the worst interior design I've ever seen in my life. The murals are heinous to look at. Seriously, you can't even go pee without being forced to look at an extremely cheap looking mural. The only reason I'm not giving it 1 star is because the equipment is brand new and the pool is nice. Equinox is a better deal. Save your money!

This place is ridiculous! I will admit that the space is beautiful but who cares when the people at the front are total snobs. I was "accepted" and did a tour before they opened. I asked to see the group class schedule or an example and the guy said "no." I said that I want to see what classes, times etc. before I decide to pay for a membership. He said I can only see if, if I join. WTF? It was $250 a month if you are over 25 and now it's $350 a month for 12 months and then it will go up. What a total rip off. Every time I drive by on my way home, the place looks empty. The only people I can see joining are either super rich people or young, model looking types that have probably never lifted a weight in their life or those who don't work and want to sit by the pool all day .

Mother Tongue is great but you can visit that without a membership. I am a Soho House member but was interested in adding this membership as it is steps away from home and included the fitness element. I was accepted and took the tour, but decided against membership because I was going out of town for three months for work and they refused to pause my membership. I asked them if they had any locations in New York where I was headed and the answer is no. So if you have a job, like I do, that requires you have to be out of town for weeks or months, this is not the place for you. They will not pause your membership outside of medical reasons. Just letting people know to save them the time I spent before learning this. Luckily I found out before I was locked into a year contract.

Really happy about finally pulling the trigger on a membership. Can't speak highly enough of the staff and facilities - the closest alternative comes very short to Heimat.

Great gym, awesome group classes. Staff is super friendly and always there to help. I highly recommend joining. It has been a game changer for my everyday life and it has become a new lifestyle. Also love the rooftop pool.

Extremely rude and entitled woman working at the front desk. Get rid of her. For the pries here nobody should have to deal with services representatives acting like This. I thought this was an upscale institution, and instead, you have rude ppl working here giving the same service you'd receive at McDonald's. This happened Saturday August 6th at 3:21 pm. Do Better

My application to this club was 'accepted' right away. They give a 1 week window to pay after acceptance. So before becoming a member, I wanted to tour the place. I emailed, and they responded with 'sure, when would you like to come in?' I emailed back with an option of two available days for the week after. I didn't get a response back. I emailed again, and did not hear back. I had actually visited the club for their NYE party. However I wanted have a tour to meet their staff/management, see the rest of the facility and have an idea about their membership base. To see if it is indeed worth paying around 4000 a year to spend there. More importantly, as a busy, highly occupied professional, I have to be picky about where and who I spend my precious time with. The NYE event I did not enjoy. It was 'open bar', and the whole night I was able to get one glass of champagne in a plastic cup. Because it was impossible to break through without pushing around in crowds of people clustered at the bar. I had to wait about 20 minutes before the bartender got to me, and by that time they had run out of most drinks. I felt lucky to get one drink :). NYE was a cold, rainy night and there was not a coat check to store my coat. There was a coat rack by the entrance, mind you, I didnt feel comfortable hanging my coat there so had to carry it around the whole night- which my friends did as well. So, we tried to dance putting our coats on various surfaces. Anyway, the DJ was really bad, transitions were clunky and the music was an awful pick for NYE and for the feel of the venue. On another floor, they had live music band , they were also very mediocre. I will not forget this special NYE where I paid $75 for one plastic cup of champagne and terrible music. From what I saw during the NYE party, they have a converted warehouse space with brand new furniture and modern design. Small outdoor pool. Stylish in the current modern sense, feels like going to a West Elm store. Not much character, though trendy. From the outside, I saw an impressive fitness floor full of equipment. These are the only reasons why I am giving two stars instead of one. The reasons I had gone forward with an application was because of the club's proximity to where I live, and my friend had newly become a member, mainly for their fitness class offerings, and to work remotely (which I dont do). So I figured, well maybe we can do some stuff together and depending, perhaps meet quality people at the club. In the end, I have decided to not become a member, and will look elsewhere. Even if I have to pay more money, I would like to feel that what I am getting is worth what I am paying.

I came in with a close friend to check out the venue. We took a Pilates class with the reformer and got some work in on our laptops. The spa was great and it was the top tier service and cleanliness that really made my experience enjoyable.

This gym tries to act like an exclusive "LA" gym, but it's not that at all. The staff are also useless. Stick to Equinox.

This is the best gym experience ever. All the trainers are so nice including all the staff. They make you feel like family. The space of this gym is huge so you dont have to worry about waiting on a machine. Huge plus is the Pilates reformer classes are not a separate fee it's included in your membership. This gym is worth it.

this place is packed now and disgusting they dont even keep the showers clean they are full of hair no conditioner and they only have been open for two months... they are going to decline

Best decision I ever made. The design is absolutely stunning, the equipment is by far superior to anywhere else, but the people who run the club & classes are what make it so special. Sara Shibani, Clayton, and Grace were the first people I met and they set a really really high bar.

Friendly staff, brand new equipment, never too crowded, spotlessly clean. Trainer Kelly Hutt is amazing. Never thought I'd actually look forward to going to the gym.

terrible customer service. won't answer emails. you're not allowed to bring guests to any events. impossible to get into classes. been trying to freeze my membership for two months. I don't know how a gym of this caliber can have such terrible customer service. the employees just don't care.

I see a bunch of 1 star reviews and now I know why. Gold's Gym is the main investor in this new concept. I called to inquire about taking a tour - no live person to take the call, it goes to voicemail. I send an email and say I'd like to come in for a tour and to get details on how parking worked for members. I get a response back saying "Have you applied for membership?" Of course not - why would I apply when I haven't even seen your facility or decided that I would want to be a member? I eventually end up talking to Anne, their membership manager, who talked over me for most of the call and was incredibly condescending. Gold's Gym: if you're losing money hand over fist, look at how your membership team is responding to inquiries for membership. If you'd like to success with this new idea, start with respecting people who inquire about membership instead of acting like you're doing them a favor. You're not Soho House. You're Gold's Gym trying to make money with a high-priced concept experiment.