Tony C.
Yelp
Stopped in with my son and nephew visiting from the UK, and unfortunately, it was a major disappointment. While we had reservations and were seated promptly, that's where the positives largely ended. Our server was very kind, but it was clear that this restaurant operates well beyond her capacity. The attentiveness of the rest of the staff was minimal, bordering on indifferent. The highlight of the meal, by far, was the Lobster Risotto appetizer, which was excellent. Sadly, that was the high point. Our entrée order was simple: two Beef Wellingtons and one Chilean Sea Bass. What arrived? One Beef Wellington, one Sea Bass, and strangely another Lobster Risotto. We sent the risotto back and waited... and waited. I eventually flagged down a food runner to ask about the missing entrée. His response? "How am I supposed to know? I didn't take your order." Completely unprofessional. Eventually, our server returned, apologized, and went to check. After another delay, the second Beef Wellington finally arrived. When I asked why all the proteins weren't re-fired so we could eat together, the only response I got was a smile. Clearly, the staff isn't well-trained and may have never seen a single episode of Hell's Kitchen. Some side notes: the Mango Market Salad was fresh and flavorful. The Baked Mac & Cheese, however, arrived at room temperature and was frankly inedible. The chef came to the table, but offered no apology and barely engaged. He seemed unaware or unconcerned about the issues in the dining room. Later, our server returned to say the manager would comp dessert. A real manager would've come to the table, acknowledged the mistakes, and offered more than a Sticky Toffee Pudding as compensation for a clearly ruined dining experience. Bottom line: This was an underwhelming and poorly managed experience from start to finish. I strongly suggest skipping Hell's Kitchen Atlantic City.