Neal C.
Yelp
Check Your Bill Carefully Before Paying
My wife & I had dinner in the bar on a Saturday night. We ordered two sandwiches with fries (fries are extra; sandwiches come with kettle chips), a tequila & soda, & a double gin & tonic. The sandwiches were good; we were discussing coming back for breakfast the next day.
Then the check came: $85 & change. We asked the server why the bill was so high, & it sounded like she had the wrong order--the tequila & soda had Patron in it, so we were charged for that, & the gin & tonic had Hendrick's in it, & again we were charged for that.
The only problem was we did not specify what liquor was to be in the drinks other than tequila & gin. In other words, we received items other than what we ordered & were charged for them. We told the server that. Her response was to the effect of: "I don't like my customers drinking well drinks." My wife told her, "I've been a bartender for 30 years & I have never given a customer anything other than well drinks unless they specifically called for something else. We didn't call for anything else." The server told us she would see about getting that straightened out, & eventually the bill came back as $65 & change.
I can only speculate if there were any ulterior motives here, but I will just finish off with this: by charging us for top shelf liquor when we didn't order it, the server guaranteed at least 3 things: we will never return; we will tell our friends about it, & this review.