Anna Z.
Google
I’m giving 3 stars only because, thankfully, no harm was done — and during the first 24 hours after delivery, the staff did take good care of me and my baby.
I came to the hospital in labor and ended up waiting at the front desk for two hours. It felt like patients who were louder got seen first, while I stood quietly trying to manage my contractions. When I was finally examined, I was already 7 cm dilated.
Doctors pressured me to let them break my water, even though there was no medical need. It felt like they just wanted to speed things up for their own convenience, not mine. I wanted a natural birth, and it was disappointing to be pushed into decisions during such a vulnerable moment.
I gave birth at 9PM. After delivery, I experienced pain in my left leg and kept asking for cold compresses and hot tea (as I was breastfeeding and needed to stay hydrated). The next day, I received a follow-up call from the hospital asking whether the staff was friendly and attentive. I said yes — and I suspect the staff knew about this follow-up, because they were more caring around that time.
The next morning, we were supposed to be discharged and receive documents, but by midday, the paperwork still wasn’t ready. During the entire morning, my requests for tea and a cold compress were ignored.
What hurt most was a comment from an OB tech named Markita, who looked at me with judgment and said I looked tired and unwell, in a tone that made me feel ashamed. As a new mother, I needed support — not criticism.
This experience was emotionally hard. I expected compassion and care, but often felt rushed, ignored, and disrespected