Hero Beach Club

Hero Beach Club is an incredible getaway! Love this hotel so much and have stayed many times since opening year. Beautiful rooms, clean, comfy bedding, excellent service, fun beach chairs. Never too noisy at night. Highly recommend! You won’t be disappointed!

Our family would surely stay here again. Convenient location, clean and comfortable accomodations. The beds were comfortable. We were very pleased with the hotel. Wish we were in the area a bit longer, but we will definitely be back and would look to stay here again.

This is an older motel that seems to have been flipped. Somethings were great and others not so great. The bathroom setup is weird so unless you’re okay with no privacy, you won’t like it. The location was great because the beach was right there and beautiful. But the hotel is right on Hwy 27 so you’re hearing a bit of traffic. Also, there’s noise from the rooms above if you’re on the main floor. The outdoor patio area was really relaxing. There are showers and washrooms in the basement so you can keep the beach sand out of your room. There are many shops and attractions close by. The price was a little high but cheaper than others close by.

Perfect spot in Montauk. Love the rooms and staff. Everyone is friendly and the rooms are immaculate. Had a great time as usual and highly recommend it for your Montauk visit. There is also a backyard area with very cool art and sculptures for lounging, and a super cute pool as well. ||I highly recommend checking out the lighthouse, going for a bike ride, and getting into the ocean for a swim.

Hero Beach Club was wonderful! We were pleasantly surprised with all the little upgrades; premium coffee and tea and local muffins for breakfast, the AG1 and Vitamin C in the room and the courtyard lawn with hammocks, firepits and music. It was the perfect little getaway for girls' weekend. And an easy walk into town. What more could you ask for! Way to go, Hero Beach! I'll be back.

Lovely way to spend a weekend with my daughter! Very relaxing place to stay, grounds and location perfect. Ended with a relaxing massage which I would highly recommend! Enjoyed an evening watching the sunset on the ocean. Friendly staff. Looking forward to coming back.

My husband and I stayed at Hero Beach Club for our mini-moon over Labor Day Weekend. From arriving late and receiving keys smoothly after hours, to welcome coffee and Montauk site seeing tips around town the next day -- the staff was so warm + welcoming right off the bat. ||||The location is perfect - we walked into town daily, went for hikes and loved getting to try the local bars/restaurants. Kirk Park Beach was easily accessible from Hero Beach Club, just a short walk from the hotel. We had total relaxation, with comfortable beach chairs + umbrellas -- not to mention spritzes that we ordered from the beach. ||||We can't wait to go back in the fall!

This review is based solely on customer service. We never actually stayed at the resort. We booked a stay but needed to cancel. Their policy is 30 days on season. We booked with only 24 days until our check in date and was done through Booking.com. When we tried to cancel, the manager Alex is not accommodating to waive the cancellation policy. We gave enough time for them to rebook the room especially knowing it is on season one very busy. Booking.com can not refund without the resort willing to waive the policy. We understand the policy but you would hope that there would be something they could do. I would’ve accepted if they had to keep a percentage. After multiple phone calls and being hung up on we are still out a significant amount of money for a stay that never happened.

I think Hero Beach Club might be the best bang for the buck in the area. The rooms are nice, the backyard is spacious, the pool is good, and the beach service is excellent. There is plenty of self-parking spots, and it's close to many restaurants.

It's my second season at Hero Beach club and I'm so happy I found this place. It's an amazing place on the beach in Montauk where you can walk/bike to town and relax on beach all day long. They have amazing rooms, I stayed at couple and each seems very unique and special. Stuff is amazing and always welcoming. Beach is literary on back yard and they have umbrellas and bean bags for your comfort. They have great pool also that kids love) in evening there are two big fire pits that all the visitors making s'mores and hanging out. This place is truly special and I fell in love more each time I go.

Wonderful and attentive staff, lovely amenities in my room, it was a fantastic visit! I plan to stay here again soon to make the most of the Montauk summer season.

My stay can best be described as highway robbery. This is a budget motel with a good location next to the beach. There is not one ounce of luxury in this stay. I found myself taking out my own garbage, taking out my own towels, and cleaning the floor myself. Lets see... what else was wrong... there is no toilet paper holder so it reminds me of my college days. The Toilet is next to shower with no divider so the whole room gets wet when you take a shower. Heat doesn't work but they have heaters so we found ourselves sleeping with a heater next to our bed. Again, my college dorm room had more amenities. The front door barely closed without me literally shoving it as hard as I can. They don't do room service until your 3rd night stay. I don't think its a covid thing since we had friends staying at another hotel and they had their room cleaned. Not sure if it is a montauk thing but this hotel was below average. If you can't find a better price I would find somewhere else to vacation. The only good thing is the location next to the beach. I would never come back.

Take me back to this wonderful experience! Claudia, you were a charm! We were welcomed and she described all the greatness that Hero Beach Club had to offer. Once she helped us settle in by giving us a little tour -- we went back to the front and received a complimentary alcohol beverage! Yasss! Driving up to Hero Beach Club, you do not see the uniqueness until you settle into your room. Our room offered a cute place to sit right outside the front and back door! There's an amazing back yard type of area where you can hangout and they provide you with ingredients to make s'mores by the fire! Inside of the room there's a cute little stove, the decor gives a chill bohemian vibe, bathroom is a big shower with a toilet (with two shower heads!) bed was super comfortable, and so much more! The beach was a few steps from our room. On the beach, Hero Beach Club provides you with towels, long bean bags (for you to stretch out and chill) umbrella, water, etc if you need it! Loved all of it! We had a really bad experience at Baron's Cove in Sag Harbor and Hero Beach Club redeemed our weekend! Wish we came here first! The staff were all amazing and helpful! The hospitality was impeccable!

We got a great off-season rate here towards the end of winter. You would never catch me in Montauk or the Hamptons during the busy season as the Coachella hipster crowd has made it into a crazy experience. This is an interesting concept ... a complete renovation of a 1950's style motel. Everything looks like a Pinterest post slash Ikea advertisement. Modern, clean and bright ... it has a California vibe. Lots of white with light wood furniture. The bathroom was the biggest letdown. We were assigned a handicap accessible room, which was basically just a fully tiled room (it looked a little like a funhouse room because every ounce of the floor and walls was tiled with pattered black and white tile. Remember that scene in Willy Wonka (the original) where they were in a room with no doors or no windows? That's what this looked like. There was a drain in the floor, a toilet bowl, single sink and a showerhead on the wall. No toilet paper holder on the wall, the rolls were stacked on the tank of the toilet ... not even a shower curtain! The room was comfortable and relaxing with good lighting and a sliding glass door which lead to a pretty big balcony style deck. Though the decks were shared with neighbors, there was a little divider so while you could hear conversations next door ... you couldn't see your neighbors. The hotel staff was very friendly and accommodating. We booked through a discount travel website and will book directly through the hotel next time because they don't offer the premium rooms (upper level with partial ocean views) on discount sites ... only when booked directly. One thing we didn't like is that the daily resort fee. This is something so many hotels are charging these days to make it look like the room is cheaper than it is. The resort fee includes use of the sauna/steam room, gas firepits and a welcome drink at check-in. (beer or wine from a tap) Also, an ipad for each room. We felt that we'd rather have saved the resort fee and not had the drink (we planned to bar hop), the wifi didn't work great and we had no time for the steam room. (The firepits were nice though!) We would certainly come back here ... the friendly staff was one reason, the comfortable rooms were another and the fact that you can walk across the street to the beach is great! I am sure during the summer it can get crowded and expensive but it was a good little inexpensive weekend getaway in the chilly off-season. You can also walk to town easily. We almost got an $11 uber to head to the Montauk main drag ... thankfully we didn't as it is a short walk from the hotel for a healthy person. It was a great stay with only a few minor hiccups and we will be back for sure!

This place was a pleasant surprise and an excellent choice! You must stay here. The rooms are perfect and the box water and eco-friendly products are the perfect touch to the stay. You must stay here! You will not regret it!

What a cute place! I rented out the night for my parents and we were pleasantly surprised by how great the amenities and vibes were. We had a room facing the ocean. Although we couldn't see much ocean, their backyard was a view itself. Inside was clean and spacious. The balcony was a great addition! There were comfy chairs to sit and enjoy the weather. My parents enjoyed staying the night at Hero Beach Club. They were able to escape the city life and see the beautiful stars at night as well as the sunrise in the morning. They were also given welcome drinks which included alcohol! They could not stop raving at how everything at Hero Beach Club was so great for their mini getaway.

Wife and I stayed at Hero for a few weekdays in late June - early July, kinda shoulder season for Montauk. I forget which package we got, but it wasn't the top-level "ocean view" suite, that was already booked. We did book the champagne-arrival situation. Hero is designed for the Instagram/Tik-Tok set - it is *very* pretty. The plantings are beautiful ... but there's still plenty of poison ivy under the lawn-facing deck, so mind your feet. Hero is to luxury accommodations as Montauk is to the Hamptons - almost there (and neither is a good value). Clearly, Hero is a reskinned motel, whatever - but the old sign is still there, if painted over. A nod toward authenticity and legacy? Or a few lazy coats of paint? Unclear. Hero's off the beaten path a bit, so it's quieter than a lot of the places in town. The beach is quieter, too - and not strewn with trash in the morning, which is more than can be said for the properties further east. My wife and I had a lovely time hanging on the beach, with Hero's own chairs and umbrellas. Unfortunately, it was unclear that the high school kids hanging out with their friends on the beach were actually employed by Hero as cabana boys - I had to practically pull the manager to the beach to find out where the beach chairs were, and where the help was. Again - the service was there, but you had to search for it. Here's another example - we paid for the champagne package - I had to ask for it, which was kinda awkward, and then we were given a bottle of prosecco. I know, poor baby, right? Heard - but for what I paid, it should have been champagne. Look, in the end, we had a lovely stay, but did not live up to what Hero charged - almost $1000 a night. I know it wasn't $1000, because that's what Gurney's was asking, and they had full ocean views. We would have stayed with Gurney's anyway, but their spa was closed (??) for renovations (?!) I fully acknowledge that the hospitality industry is under a lot of pressure, trying to maintain revenue (read: stay open), with limited staff, and supply chain issues. But the more I think about this past June, the more I can't help but feel like we were ripped off ... If I were to stay in Montauk again, I actually would consider Hero. But seeing how inflated all of the lodgings are in the area, I would think twice about staying in Montauk at all. We had a nice time, but sheesh did we pay for it, in both dollars and patience.

My boyfriend and I booked this hotel on HotelTonight without even really looking at any of the details of the hotel. We were so pleasantly surprised when we walked in! It was so modern and beach chic! The decor is amazing, from the 'lobby' to the rooms to the backyard area. Its very very very INSTAGRAMMABLE! Upon check in you get a complimentary drink for each guest. *Note if you check in on Yelp, you get an extra two complimentary drinks ;-) The rooms are spacious and perfect for a little getaway. The beach is literally across the street. We went in the afternoon around 2 and the next morning around 8 and it was so empty! Granted its before the normal season but its so awesome that there are barely people there. At night time, the hotel offers smores at night by the fire pits! It's such a cute touch. All the staff is extremely friendly. There were two different young ladies at the front desk, both very sweet. Andres was there when we were checking out and he was so incredibly friendly. Really took the time out to speak to us and tell us about the hotel. I can only imagine how nice this hotel must be in the summer time! We can't wait to go back for our next little getaway!

We stayed here for a long weekend this July. The cost was almost $1,000/night for a somewhat spacious room with a king bed and a view that was mostly the building next door with a little bit of the ocean to the side. Pros: Comfortable bed, clean room, nice heated pool with some drink service at random times. Fire pits outside are a nice touch. The lobby has a small bar area where you can grab a drink to go. Cons: Day 1 we went to the beach and all the hotel umbrellas and chairs were taken. We hadn't brought our own chairs or blankets as the hotel provides. We were told the quantity was limited because of Covid. Day 2 we went to the beach first thing and the chair/umbrella service just never showed up. Sat there for over an hour before giving up. So no beach days on our beach weekend:-( I'll stay with some of my go-to places in Montauk like Driftwood, Sea Crest and Surf Club.

Had an amazing stay here! Room was very clean and really nice. Beach is right next to the hotel. Male employee who checked us in was so nice! Will absolutely stay here again.

I visited Kirk Park Beach last summer and drove past this new-ish spot, so I was excited when my family told me they booked a room for a quick 4-day getaway this August. PROS: I want to start off by saying this is a beautiful stay - although pretty cozy, the rooms and the whole outdoor space are very thoughtfully designed and very fun/modern. Super instagrammable if this is something on your personal checklist. The hotel is also located across from one of the quietest beaches on the strip which might be a plus if you're looking to get away from loud kids. The hotel has their own bean bag poofs for the beach, a pool, s'mores stations every night at their fire pits, and first-come-first-serve free bike rentals (which is convenient as the hotel isn't very central, although the trip into town is not bad whatsoever) CONS: Their website advertises their "Hero Double Standard" room as a space that can hold up to four people. While there are two full beds, this space is very cramped for a family of four. Not to mention the lack of a proper door for the bathroom/shower is concerning for my father (and his two 20 y/o daughters). You'll also see in some of the pictures how our room has been maintained. Like many of the other reviews read, there is only a mini fridge (no freezer) and no other typical kitchenette appliances like a microwave or a coffee maker. Additionally, their complimentary continental breakfast spread consisted of a few nature valley bars, muffins, and coffee in their front lobby. Probably notttt worth the amount we're paying a night. CONCLUSION: It's clear this hotel isn't family-friendly, but this hotel is good for a group of friends who plan on eating out frequently and would like to stay away from the hotel strips towards the other side of the beach. If looks are important (they are for me) but budget isn't as much, this is a nice place to stay.

We stayed here this weekend and absolutely loved our stay! I have been to Montauk 3-4 times over the last few years and I have never been satisfied with my accommodations. Even though hero beach club just opened they totally have knocked it out of the park. I will list all the pluses: - beach chairs and umbrellas on the beach - 3 min walk to the beach -gorgeous balconies with a view of their courtyard -great service, everyone was super friendly and accommodating -great pool with very comfy lounge chairs and umbrellas -quiet for montauk, we were not kept up by loud party goers -the aesthetic and vibe was very friendly and laid back -very clean -nice courtyard with fire pits -6-10 min walk to main part of town -fridge in the room

Hotel room was very minimalist but comfortable enough. My issue is with the *additional and mandatory* "Resort Fee." After our reservation was confirmed online, I was notified in small print of this mandatory fee of $20. This fee supposedly goes to cover the use of the pool (it's outdoor, there's no water in it, its 41° outside), the sauna (was not turned on), the fire pits (weren't lit), and two drinks upon check-in (all they had was beer-nothing non-alcoholic and I'm sober. They just gave me a maraschino cherry). Sooo $173 for 1 night to stay in a room above the dumpsters with no oceanvuew plus another $20 to use amenities not available off-season. This is a scam. Don't bother.

I have stayed here 4 or 5 times and have always appreciated the service and the ocean view rooms. There's a big green space facing the ocean which is great for reading and working.

This was our first time staying at hero beach club and we LOVED IT! It is a very special boutique hotel that offers yoga and Pilates classes daily (we didn't take any) coffee and light breakfast as well as lots of great little treats in our room. The room was very clean, we had an ac issue and it was fixed right away. Sajel at the front desk was dedicated and eager to please, Steve the bartender was awesome and welcoming, as well as the gentleman who did the maintenance and helped on the beach, can't remember his name this second. We will definitely be back!

Absolutely recommend. This is the cutest, trendiest, and comfiest hotel I've every stayed at. The decor is gorgeous. The staff from check in to check out was incredible. Extremely accommodating. Complimentary beverage upon arrival. 2 minute walk to the beach. Pool is relaxing and perfect. Anything you think you need, is there for you. Drinks. Water. Cups. Music. Towels. Bicycles for free for you to use. Close to everything. You can walk to anywhere in Montauk, it's no longer than 5-10 minutes. The backyard is a dream. I cannot wait to come back and stay here again!!

Very disappointing. Staff in office is arrogant with an entitled presence. No coffee in rooms or lobby. Asked for an extra 30 minute late checkout which was denied. Good news: comfortable bed. Rooms are over trendy. Better than Motel 6

Could not have been happier with the service and experience! We spent 4th of July weekend at the club and my friends and I thoroughly enjoyed ourselves. The rooms were extremely spacious and clean, and the proximity to a private ocean beach is unparalleled. Looking forward to returning!

Inviting, stunning and absolutely everything that a hotel in Montauk should be (and-some of course). Emar and his superb staff at Hero Beach are unmatched and make you feel like true family. A place you better put on your bucket list because it won't dissapoint!! Love Debbie Room 26 (or should 17 HEHE)

2 stars for the beach near by and comfortable beds. But this is not an ideal place to go for couples or if you're looking for quietness. Large families occupied most of the motel .. (and I say motel because most of these hotels in montauk are just run down motels renovated and trying to create this hippy boho vibe. Every night you can hear the stomping of people from upstairs, drunk people talking loudly, and worst of all right near the highway. $3k for a two night stay - I dont think so. Overly priced and underwhelming.

This is one of my favorite go to places in Montauk- Unbeatable in every way- the staff , Bar None! Suites are luxurious and accessible to the courtyard, beach and pool. My only regret is not having booked two days ago for this extended summer we are having in Long Island. Can't speak highly enough about the staff!

During this pandemic, Hero really did save the day/week. If you read nothing else, know that we extended our stay for double the time because it was just that rejuvenating. Modern, chic, and practical. Has everything you need from local beer and rosé to beach service and daily evening s'mores on their two fire pits. They have complimentary bikes that you can use and the most luscious bean bags to lay on while on the beach. Bean bags and beach umbrella is provided on demand - basically making you feel extra special bc at the end of the day, they did set it up just for you ;). When you arrive, you get welcomed with a welcome drink and the best, friendly service. Alex, the hotel manager, is your man. His team - Sherry, Claudia, Troy, Kino, and Lou - are on point. They aren't your stuffy hotel staff that ya get at some places, they make ya feel like you've come to your home away from home and foster that sense of community that sets the tone for you and the other guests. Complimentary yoga and meditation classes help too. Location is ideal. Def would want to be here next time I visit! Thanks Hero! See you next time!

Great place to stay in Montauk! We were able to get a great rate at the last minute using the app hotels tonight. Rooms are clean, nicely decorated- and comfortable beds. It's a 3 minutes walk to the beach! They have comfortable bean bag chairs with an umbrella! The pool is nice and has drink/food service. We are looking to come back soon!

This is now my favorite place to stay and unwind in Montauk! Recently found them while browsing hotels last week for a quick last minute getaway. Upon checking out their website and reviews, I was intrigued by what it would be like to stay there for the weekend. And I'm so glad we did! After driving 3 hours from NYC, we pulled up to their parking lot and the check in process was smooth sailing. Front desk was super sweet and professional, and informed us of where we should park and where our room was located (on the other side). I snagged a pretty good rate for the Hero Queen room so I didn't expect much, to be honest. We got our keys and proceeded to check out our room #16, and all I can say is...WOW! What a beautifully appointed and aesthetically pleasing room it was. At first glance, I noticed that the room was much bigger than the pictures and then I realized there were actually two beds in here: one king size in the main room and one queen in a separate bedroom. They actually upgraded us to a Hero King Suite, what a sweet surprise. The patios in the front and back of the room were a great touch to the modern vibe. Location was impressive, right in front of the private beach. Only steps away, we were able to check out the long and sandy beach with such ease. Unfortunately, the weather was a bit too cold for us to enjoy it. The town was also a quick 5-min walk down the street so everything was within close proximity. We even got to use their complimentary bikes for the afternoon, which was neat getting around town. The iPad in our room as super convenient since we requested for more body wash and housekeeping quickly shows up to deliver more! Overall, Hero Beach Club was such a pleasant and warm environment and I seriously cannot wait to be back here again by the end of summer. It has always been my tradition to visit the Hamptons every summer and this will be my go-to resort without a doubt! A+++

"WELCOME HOME"...AMAZING!!! Spent the weekend for my birthday and had an unforgettable experience. The employees are all super nice and eager to please. The room was absolutely beautiful and we had a great view from our balcony. Being right on the beach is a huge plus, they set you up with a comfy bean bag chair and an umbrella. Loved how family friendly it was, we felt at home the whole time. My 2 1/2 year old loved the outdoor movie in the garden, which he referred to as "the backyard" lol. They even did s'mores for the kids at the fire pit area. Hands down the BEST choice if you are planning a trip. Can't wait to go back :)

I have nothing bad to say about this place. I almost don't want to tell people about it, that's how great it was! They were super accommodating of me and my friends. Beautiful rooms, super comfy beds, a lovely outdoor space, pool, and the ocean right over the dunes. It was breezy and peaceful, and very convenient to the "town" area - we were able to walk home from many places! The front desk staff were always friendly and not once snotty, held our luggage for us after we checked out, gave us free rose :) and overall made us feel very welcome. Bonus points for the little assortment of breakfast items in the morning. On the beach they gave umbrellas and these comfy chair cushion things and the staff was attentive to our every need. Oh and the towels were SO FREAKIN SOFT. And huge. I only hope that this place stays as wonderful as it is and that I get to come back someday!

My friend and I stayed here to celebrate a 40th birthday. From the moment we walked in and met the front desk staff to our departure, we felt part of the Hero Beach Club family. Our room had ocean views, warm and welcoming Balinese wood craft beds, great shower pressure, and beach kissed natural light. The room looked over a floral, elegant backyard with plenty of spaces to frolic and hang out. We couldn't stop talking about how comfortable the mattresses were. The rooms are spacious enough that you can do yoga or relax on the terrace. The beach is steps away over a flower lined path. When we arrived at the beach, there were plush and comfortable day beds and umbrellas to rest and refresh on. We felt pampered and well taken care of. We can't wait to come back later this summer. One thing I loved is that the staff keeps the front area filled with fresh fruit, muffins and snacks throughout the day. Cool tip: if you take the Hampton Jitney into Montauk, Hero Beach Club is just a short walk from there.

My husband and I just spent the weekend at Hero Beach Club. It's a beautiful, high-end 'beach chic' boutique hotel that is close to everything but yet removed from the party scene (thankfully!). Hero's stretch of beach is quiet, clean and relaxing with the most comfortable beach loungers and prompt setup by the beach staff. We enjoyed having breakfast in the courtyard with festive music in the background and enjoyed their fire pit on a cool evening. Emar is an awesome General Manager (who promptly responded to all my emails prior to our arrival) and he and his team really know how to spoil their guests. Alejandra and Ray were super kind, helpful and accommodating. Other than a minor issue with the AC (we didn't notice an issue but the team worked frantically to fix it) we had a great stay and will definitely be back!!!

We went on a mid week getaway. And this was the perfect late September trip to take. We got lucky with beautiful weather. This motel style lodging is situated just miles from the Montauk lighthouse. Many rooms on the second floor have ocean views. It is close to all kinds of casual and fancy eateries and other shops. The decor is funky and modern. The heated pool was just lovely. There were very comfortable lounge chairs and fully private gated space. The beds were exquisite. The lawn with the fire pits and comfortable outdoor furniture was wonderful to enjoy as the sun was going down. You could slip out your room and go over a dune and see that beautiful Atlantic ocean and it's fullness. The sunsets were magnificent and so too were the sunrises. The staff were accommodating and helpful and friendly. The only downside was I have a disability and have a disability scooter and could not use that on the grounds because of all the gravel. I was told ahead of time that I would be fine with a mobility scooter. But it was difficult. They did upgrade me to a better room where I had less obstacles to moving and walking. I would go here again. I probably couldn't afford to come at peak time but it was great for off peak time.

Finally have time to post this review. I had been to the top hotels in Montauk and with confidence, I can say that Hero Beach Club tops the list of the accommodations I stayed at. I couldn't thank Emar enough, he was more than happy to spark up a conversation with you and ask you about your day. He made me feel like family when I arrived. The hotel was beautiful, the art work and decor is absolutely gorgeous. The hotel is well priced and staff looked after your safety and well being for the entire duration on our trip. I was impressed by the cleanliness too! This location is walking distance from the local bars and restaurants! Not to mention the heated pool was blissful. I love the yard and the fact that you can walk to the beach was priceless. Everyroom seemed to have a view of the ocean which was great! I will definitely be returning and will also spread the word about this fine establishment. Thank you once again to Emar and the staff for being so accommodating during our stay! Cheers!

The authenticity and creativity behind Hero Beach Club are both outstanding and impossible to miss! I enjoyed a 2-night stay here and was very impressed with how well thought out this spot is. Andrés, the manager, was exceptional from booking our stay with him over the phone to taking care of our needs and questions in person. We even had fun hanging out with him and the GM in the lobby bar! The room was beautiful and reminiscent of an airy breezy bedroom you would expect to find in Tulum or Mykonos. The bed exceeded my expectations in comfort - a feat I never thought I would say about a hotel! The rooms are spacious complete with a delightful balcony and check all the boxes. However, you probably won't want to spend much time there since the public areas are too good to pass up... The vibe here is a cross between Hamptons chic and artsy Abbot Kinney. We LOVED enjoying the large pieces of art in the "backyard" - I've never seen anything like it at a hotel and it did not go unappreciated. It was pretty chilly in Montauk this time of year and the fire pits were perfect to warm up and allowed us to enjoy the evening outdoors despite the weather. I can't wait to come back during the summer to fully take advantage of the beautiful outdoor lounge area and giant tables. The "backyard" here makes me want to host a large party to fully take advantage of the space! The pool is open and heated during the colder months and we had a blast going for a swim followed by a visit to the sauna and steam room. Both were perfect! They really did an impeccable job of curating the vibe throughout every facet of the hotel. Even the music playing over the speakers was always on point! I'm jealous after writing this post of anyone planning a stay here in the near future! I can't wait to be back!

I came here with a group and was not sure of what to expect given the prior reviews but I thought this was a great property, though I expect that it could become a bit of a mad house once the season is in full swing. The location is great as you can walk right onto the beach from the hotel property, which is a major plus. I found the woman who was working the office to have been very helpful when we needed it. The rooms are well renovated, though luckily I was staying there by myself because there is not a door to the bathroom. The decor was well done and the beds were comfortable. The rooms were spacious and had a nice view of the lawn and the dunes from the top floor. The lawn and the pool were nice, as well.

My husband and I came here the weekend before MDW (May 2018) and really enjoyed our stayed. The hotel grounds and room were very clean. I saw the hotel staff clean the property constantly throughout the weekend. The pool area was great and pool was heated. Easy access to the beach. There were two things we didn't like. The sink location outside of the bathroom was a bit strange. I read about it in other reviews and didn't think it was something to care about, but I must admit it become quite an annoyance. The other thing was the thin walls. We could hear conversations in nearby rooms and outside. But nonetheless, we would stay here again.

No exaggeration, after a 2-night stay with my girlfriend, the Hero Beach Club quickly became one of my favorite hotels in the country (and I am relatively well-traveled). Regardless of your taste and personal preference, I think it would be very difficult for someone not to appreciate the overall aesthetic and vibe of this hotel. The vision of the hotel was executed impeccably well, starting in the cozy lobby bar and ending with the beautiful outdoor art and fire pits. The location is perfect - you can literally walk across the street to the beach or walk a few blocks into town. Plus, the hotel has easy complimentary bike rentals, in case you want to further explore Montauk. The staff was super friendly and very accommodating. Although my girlfriend and I are introverts and typically avoid bars, we actually looked forward to having drinks in the lobby with the GM and Manager (Andrés, the Manager, is amazing by the way!). They had their own rose on tap along with the best local beers....and a fully stocked liquor shelf ;) The outdoor area is very unique and welcoming. The fire pits are lit every night, so you can enjoy some s'mores or simply curl-up and look at the stars. There are large outdoor tables amid the super cool art installations, which totally enhance the vibe/charm of the lawn area. My girlfriend and I were also very impressed with the spa. It's relatively compact but quite functional - we used the steam room and infrared sauna every morning. It's a great added benefit to the hotel. We also hungout in the spaciously charming outdoor pool area and took quick dips in the heated pool. Overall, I strongly recommend this hotel and would have a tough time envisioning someone giving it less than a 5-star review.

My family and I have stayed here three years in a row now and this most recent visit was disappointing and not worth the money. I love the decor and the location right across the street from the ocean is great. Beds are super comfortable and the room was sparkling clean, especially reassuring during COVID. However, for $500 a night (which is nothing compared to the $1000 a night summer rates) I was shocked that the pool heater was either broken or not on and the water was freezing cold. The tv remote didn't work. The shower drain was totally clogged so I had to stand in a pool of dirty water, and the ceiling fan made a horrible clicking noise so that I couldn't leave it on while sleeping at night. Most of the staff, not all, seemed bothered by my asking basic questions and were not able to provide basic information. (No one mentioned the daily complementary exercise classes and when I asked was given a one word response.) The continental breakfast is the most minimal I have seen. There was one exceptionally welcoming and professional gentleman who checked me in (Caribbean gentlemen with a shaved head) and I have to say the cleaning staff were incredibly friendly and kind. Many of the other employees however either were not wearing masks (beach attendants) or masks not covering their noses, which is pointless. Next year, I'm going to try a different spot.

Just got back from an incredible two night stay at the hero beach club with my seven year old daughter. We had a wonderful and memorable stay at your hotel. The hotel is across the street from the ocean and not near any other hotels so you feel like you have the beach to yourself. There are comfortable loungers set up on the beach with umbrellas. The pool is nicely heated and my daughter loved every minute swimming. The pool has the most incredible lounge furniture. In addition there is a back garden area that has nice outdoor furniture, fire pits and other luxurious lounge beds. The rooms are small but very bright and clean. We had a courtyard facing room but I could still hear the waves crashing and see the ocean in the distance. It's a little walk into town but if your not with kids it's doable. We didn't have trouble finding parking spots in town and enjoyed grabbing breakfast in town coming back and heading right to the beach. Hope to be back again this summer with the rest of the family.

Amazing stay. Loved everything about it. Andres was incredible. Hotel was clean and comfortable. Will be back

Thsi is the best place to stay in montauk. The beds are comfortable and the shower was great. The place is beautiful!! There is a few things that I am concerned about. One is that they don't have extra pillows. They also had a lot of chaos with the bikes because some of them didn't have tires filled which took away our bike time when we made a reservation for them the day before. The beach is great and is filled with lots of fun! There's nowhere ever you are bored!!

Amazing experience!! Both my friend and I received excellent massages, but beyond that, the entire experience was perfectly relaxing. The therapists were great. They are very very professional and care every detail, and mine specially focused on my shoulder and neck as I asked. The pressure is perfect: not too light yet not too hard. I did not feel rushed at all and went to sleep feeling amazing that day. My neck felt great and was like a new person the next day. The messages are curated by Space for Wellness in nyc and they're doing vitamin drips starting next week. I've been every where to all the big name spas and spent top dollar. This beats them all!! I'll definitely be back the next time I'm in Montauk. Thank you!!

Spent last weekend faith friends in Montauk this is very close to beach and beach few minutes walk to town center rooms were clean and service desk was very helpful little pricey but it all worth it

the most comfortable I have ever found in a hotel with soft linens. Sleeping at Hero was blissful. The beach was gorgeous with excellent service from staff who bring out oversized plush loungers and large umbrellas. We had the beach to ourselves! It was wonderful to come back to the pool to cool off after the salty beach. The kids absolutely loved it! Mornings started with fantastic dark roast coffee from a local cafe. I have been to many hotels on Montauk and elsewhere and Hero Beach Club is my favorite! I can't wait to come back!

We were thrilled with our stay at Hero! What a warm welcome upon check in. The room was beautiful, spotless and very comfortable. We had a beautiful porch overlooking a large backyard garden. A lovely breakfast spread was available each morning. We spent a day at the pool enjoying lobster rolls and delicious drinks while floating around. The beach is only steps away over the dunes with wonderful chaises and umbrellas. The town center is a short walk or bike ride down the street. I loved the Hero bicycles available to all guests! I only wish we could have stayed longer!