Nikki Schay
Google
3/17 update
Sandwiches were tasty. They were out of the weekly side; they make the weekly side on Saturdays and when it runs out it's gone. They sell glazed and infused donuts (yum), too.
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I've eaten here twice (to go orders). The coffee is good.
The first time was during the soft opening. The food was great and quick.
The second time was after the official opening. The food tasted overall good. But there were some issues. First the side of potato salad was poorly packaged and made it difficult to eat. Then in the first fork full, there was a piece of garbage that I pulled out of my mouth (can be seen in picture - silver thing). A third of the order of chips was raw. One sandwich was poorly wrapped and opened and fell apart into the bag as it was pulled out. And one sandwich was supposed to have fried egg (is delicious with a fried egg), today it has sliced hard boiled egg. There was no notification that the egg was a different style than advertised.
Hopefully the issues on the second visit were opening bumps. I sent a message to hero, but haven't had a response.
Update: received a response and am happy with the response. We plan on trying hero again soon and will update soon.
Update:
The issue was responded to. I haven't returned yet to try the food again, but I do plan to visit again soon.
