Déjà J.
Yelp
I'd like to say I'm aware I went during the grand opening (5/3) so I did expect it to be busy and for there to be a few issues but that being said 2 stars is the best I can do as far as MY EXPERIENCE.
In short: we ordered dip, elote dip- waited nearly 2 hrs never got it. Wrong orders came to our table a few times. The waiter at one point admitted he put the wrong order to our table. Also ran out of some of the limited menu food items (great for them!) but couldn't keep up with the few items they had left. After wasting 2 hrs on false hope that our order would be out soon we had to find somewhere else to eat (which is hard these days because even bars are closing at 9pm).
Longer version:
We arrived around 6:50pm, we had reservations for 7pm, which we were asked to show proof of the reservation at check in, not sure if they didn't have their reservation system together or what. We were sat at a booth in the main room right away. Surprisingly it wasn't filled to capacity, like there were quite of few tables open but as time went on they quickly filled (see pics). The patio had a few empty tables and the room that Betty Dangers used to use for events and brunches was way more spaced out, so less tables - it looked a bit full.
When we sat down I overheard the larger party next to us complain that no one took their order yet. Not sure how long they had been there at that point. We were given cups and water and told someone would be with us shortly. The menus were limited as far as food, the drink menu had more options but you could only order from those menus- no mods or open bar (for now). When we were able to order drinks we opted for the "Hey Y'all" slushies. We were told that they may be sold out and that he needed to go check. But when he checked his wallet pad he seen it was available and put the order in. Drinks came right away.
He came back a bit later and asked if we wanted to order apps at first we said no but then decided since we had started drinking that we should get something started (we were waiting for 2 more people to join us). We put in an order within 15ish minutes of being there. We ordered the elote dip and I attempted to order the fried chicken taco but it was sold out. Again the menu was limited and I don't eat beef or pork so very slim pickings.
The other 2 people came around 730ish. The waiter came back 10 or so minutes to take their drink order and they ordered guacamole.
Again, drinks came out right away. At this point food is coming to our table but it's not what we ordered. The waiter comes by and says our order is coming and reads it back and reads off tacos and all these other things we didn't order. He then realizes he put the wrong order to our table. The larger party next to us is still complaining that they haven't received any food yet either, also same issues with the wrong orders going to their table. We are now over the one hr mark at this point. Our drinks are empty but it's hard to keep drinking on an empty stomach, also it was getting so chaotic with the table mix ups we were never asked if we wanted to order additional drinks or anything else.
The guac finally makes its out. The guac that was ordered 30+ minutes AFTER the elote dip. We had already started making plans to go get food somewhere else since we weren't feeling the limited menu & wait times. We are about 1.5 hrs in and the waiter had passed our table several times without checking on us. I had to call him over to cancel the dip and bring our check. For 15 or so minutes he's standing near the bar, still running around, when I asked for the check I already had my card in my hand ready to pay. He finally returned and apologized about everything and explained he was waiting for his manager to adjust our check and would come back as soon as he could. We ended up getting out around 8:50pm.
My thing is I want to give grace considering it's new, it's on brand to be a guaranteed "hot spot"- it's cute, has a patio, the Ferris wheel is going, who doesn't like tacos? My thing is almost 2 hours of my time was wasted for having false hope that an APPETIZER is coming. 30-45 min wait for dip, fine but almost 2hrs?! no!!! Plus the stress of trying to find other restaurants open late after just sitting there waiting and waiting.
The guac was good. The drink was fine. Others enjoyed the drinks (they got "all my exes"). The decor is cute. Parking is pretty much the same vibes as when it was Betty Dangers. If there's no spot in the lot, there's street parking.
I would like to go back at some point and give it a fair shot, maybe I'll wait until winter though. I will update my review accordingly.