Venney B.
Yelp
When scoring experiences, normally I lend balance to food, service and ambiance. However, my primary reason for agreeing to try Hi Hat was to eat dinner. So my rating heavily weighs my food experience. Do with this information as you will.
Ambiance
For those familiar with the old Pi Bar, the ambiance doesn't disappoint. Brightly lit room with ample seating that stays true to the desires of beer enthusiast via a diverse selection of craft beers. The music selection was also well curated by a DJ spinning vinyl records.
Service
The bartenders and food server were all attentive and professional
Food
I hear the pizza is really good, although having had Tartine Manufacturing pizza a day prior (which is not 'New Haven' style as Hi Hat describes itself), I was in the mood for something different. From the menu, a Spicy Vodka Chicken Parmesan sando, on Rize Up Bread with a thin layer of ricotta cheese with lemon zest, sounded great. At $21 for JUST a sandwich, expectations were reasonably high. Sadly, the sando, which is a newer item on the menu missed the mark primarily for NOT being made fresh to order. If this establishment was an Xtreme Pizza, or even worse a Mr. Pizza Man, maybe my expectations would have been reset. But again, for a $21 sandwich, from a business that appears to be meticulous in every other area (albeit the bathroom needed more paper towels), not making the sandwich fresh to order is a HUGE miss. My advice, don't treat your sandwiches like a slice of pizza. The expectations differ as a pizza reheated taste materially different than a chicken parm reheated . Customers are willing to wait for fresh food given realistic expectations, and this cost should already be factored into your business model.