Hidden Door Inc

I don’t know how the food is could be good. Don’t know how the atmosphere is we didn’t make it past the car. The security is wild crazy and it seems very racist. We were not even parked on their property and a security guy ran to the car because he seen the trunk up. We were changing because we just performed trying to support a pageant and yes we took a sip of beer but it was not even on their property but why are you in our car. You are in my car not on your property what does it matter what I do in my car. We were told oh y’all didn’t do anything wrong but we will lose our liquor license if they find out yall drinking in the car and I already seen you. Sir we not on yall property. You bored and walking around. This was our first and last time going. What I do in my car is my business. On top of that there is a truck full of white folks parked right by the door turning up and no words was said. Yes we sat and watched. Summary what I do in my own property off your property has nothing to do with it. And if there is such a rule it should apply to everyone. Despite of color. Sorry won’t be back and will not recommend. Thanks but no thanks.

So I was reluctant to give this place a chance due to the reviews and unfortunately I have to agree with some of the negative comments. I will start out with the positives. The place is very well kept and clean. The outside is nicely set up with TV's and a mister as well as shaded areas to enjoy. The prices are more than reasonable. However as previously patrons have said the service is desperately needing help. I watched the server help several customers before me when it was clear I was there first as it wasn't even crowded. The server also knew some of their names. This is not hospitable or a way to attract new people or you are solely focused on your click or regulars ahead of others. I have seen people comment servers can have an off day which is true but there is a pattern here as the reviews attest to. Also, I am in the service industry and you have ONE chance just as in life to make a first impression and that first impression is even more important in today's times especially with the service industry. I highly encourage better training and to be more attentive and welcoming to ALL guests to encourage more to visit.

Everything about The Hidden Door is awesome except the non smiling RBF Moe. If he paid attention to his job instead of how other people interact with other staff he'd probably be a happier person. If he doesn't want to open a tab he runs your card every time and authorizes it for 50 every single time. No matter how friendly you greet him or whatever he is still the same stale stank attitude. I'd rather go when Brian is there during the week. At least he acknowledges a weekly customer!

Just tried to go with my husband and our niece. I’m in town for my father’s funeral, and we went out to have a little fun after a difficult day. The doorman refused entry to my niece claiming she was intoxicated. Clearly a pretext, and the treatment of my guest was mortifying. Never again would I go to this place.

Google review : Came here last Sunday for some drinks with friends — big mistake. I stepped out through the patio for a minute because my friend couldn’t find parking, and when we came back, we went through the side door since it was wide open and literally right next to our group. Didn’t even notice any “Do Not Enter” sign because someone was standing there on their phone with the door open. Thirty seconds later, here comes this mini security guard with a superhero complex, charging at us like we were breaking into the Pentagon. His attitude? Straight-up rude and unnecessary. He actually said we were “sneaking around.” Sneaking?? Into a bar?? Where no one’s even checking IDs or charging a cover? Please. Instead of just saying, “Hey ladies, next time use the front door,” this guy chose to be rude and disrespectful. Maybe they train their security to act tough because they’re clearly not trained in basic manners. The whole thing screamed power trip — with a nice touch of racism on the side. So yeah, if you enjoy getting lectured by an angry hall monitor in a security shirt, this is your spot. Otherwise, there are way better places in Dallas where the staff actually knows how to treat paying customers with respect.

So I normally don’t say anything however I’ve been going to the hidden door for a long time and never had an issue until yesterday. Myself along with 4-7 other guys was playing pool and enjoying ourselves until the manager on duty sent Daniel to only come and ask me to lower my voice while playing pool when all the guys and music was playing around and having fun. The guy Daniel came to me and said your voice is scaring other guest and we don’t need a fight to break out because of you. Once this was said I went to the manager on duty to explain to him how that looked not only to me however to other guys around me that even walked up to me and said “well that guy was rude and disrespectful to you” then the other guy went to approach the manager as well because at the end of the day we were all having fun and everyone in the pool area was loud and enjoying themselves not just me. I felt very targeted and pointed out which is not good to me at all. The hidden door has always been an establishment that I along with other friends can come enjoy ourselves. When the second guy approached the manager he said he singled him out and nobody in that area had a issue because it’s pool music and fun meanwhile the manager rolled his eyes and kept serving other guest. After everything was said Daniel came up to the manager on duty and had a conversation about it however nothing was solved or rectified at all which is not good at all. So i decided to leave along with the 7 other people that i invited to come with me and the other guys who were shooting pool because it was just unnecessary. I really do hope in the future that this can be handled differently because at the end of the day the bar is a great place to come to, chill, vibe and listen to music any day of the week.

Best Bar in Dallas. Great crowd, great drink prices and the best atmosphere of any gay bar in Dallas. The Hidden Door will be becoming my neighborhood bar when I get moved to Dallas.

This place is really weird to deny a group of 4 guys and two girls just because us girls had purses and took an uber so we couldn’t “go put our purses in the car” says the door loser. door loser got sassy with me when I asked if they were serious and it just felt sexist and weird. This bar definitely gives weird vibes, don’t waste your time