Vanessa Jean
Google
Honestly, Hailey was the only reason this place has a high rating. Her service was impeccable, and she did her best to be quick. Everything was great until the end of the night. I went to the bathroom, and when I returned, I found that my food had been thrown out. The server, whose name I unfortunately didn’t catch, was a petite young lady with a middle part. She informed me that anything left on the table and not next to you is considered trash. When I asked her if a person's purse left on the table would also be considered trash, she refused to answer and displayed an extremely rude attitude from the outset.
When I inquired about a possible solution since I intended to finish my meal and take the rest home, she simply said, "You're out of luck," showing no sympathy. Since I had paid in cash, the manager—though I can't verify if he actually was the manager—refused to do anything to rectify the situation. He wouldn't even offer to remake my meal, stating that they couldn’t reimburse me because I had paid in cash.
I would recommend this place for the atmosphere, but don’t expect everyone to be as kind as Hailey, and don’t assume you can take your food home unless it’s just a one-off situation. As someone from out of town, this was a disappointing ending to my experience. Hailey's customer service had a positive impact on my evening, but this incident may lead me to reconsider recommending the place in the future, especially given similar comments I've heard in the past.