John
Google
Living at High Street Apartments has been one of the worst housing experiences I’ve ever had. The problems here are constant, unresolved, and clearly the result of gross mismanagement.
The management staff is essentially nonexistent. Phones go unanswered, emails are ignored, and the leasing office might as well be a ghost town. When you do manage to get someone, nothing actually gets done. The property manager, Kendall, has done an absolutely terrible job running this place. The lack of accountability, organization, and basic professionalism is staggering. In my opinion, no one should be allowed to run a leasing office this poorly.
The walls are paper-thin, making it impossible to enjoy any peace. You can hear everything—conversations, music, footsteps, doors slamming—at all hours. Neighbors are extremely loud, and management does nothing to enforce noise policies. Sleep is a luxury, not a given.
Safety is another major concern. I too have had packages stolen, and management shrugs it off as if theft is just part of the living experience. My car was broken into and when I reported it to management, they advised me that my leases admonishes them of any liability. Yet, the parking garage gates are always broken and left wide-open for thief's to enter.
If you’re considering High Street Apartments, do yourself a favor and look literally anywhere else. No apartment is worth this level of stress, noise, and incompetence. This property is a prime example of how bad management can completely ruin what should be a basic living experience.